Our third project with Cen is another 5+ star result. Cen rebuilt our sofa cushions which have a…read moresculptured back edge. They fit flawlessly and are the perfect firmness. Such excellent craftmanship and service!

This was sooo disappointing! I saw on their website how they'd opened a new location after not…read morehaving a brick and mortar and was stoked to get advice and supplies to reupholster my well-used (okay, sadly flat) dining room chairs. I called ahead (several times) but the phone always goes to voicemail directing customers to an email address instead. I didn't leave a message, so maybe what follows is on me? I live over an hour away and planned for this visit. I finally located their "new" address in a row of vacant strip mall stores. I also located their truck, randomly parked on the opposite side of the block, unconnected to anything. How pathetic that their "new" location, posted on their website, is a total bust - an abandoned storefront. Even more pathetic is the disrespect shown to potential customers by not updating the website, voicemail, or even the door of the former site. If I could give them zero stars, I would. Off to Portland....

We had an antique sofa done here. Not only was upholstery work needed, but the springs needed work,…read moreand the padding as well. Good work, good price, nice guy. Very helpful with fabric selection. Our final selection had a challenging pattern match, and this did not deter them or raise the price; and the finished product looks great.

The sofa cushions looked amazing when finished. They used good quality zippers and the stitching…read morewas flawless, for less than the other upholsterer in the area. When they delivered the cushions back to me, free of charge, they even took a look at the rest of my couch and gave me some advice on how I could continue correctly myself. They even sold me a few materials that I couldn't find myself in smaller than wholesale packaging. My experience with them reinvigorated my zeal for the project and made me into a returning customer. I wholeheartedly recommend their services.

Great service. Very knowledgeable regarding options. Wide range of selections. We got just what we…read morewanted at a good price.

I can't say enough positive things about the Futon-man. Karen and Mike are very kind, and helpful…read morelocal business owners who really care about the satisfaction of their customers. They make exceptionally, handmade solid wood frames and custom sewn mattresses and mattress covers. They are easy to work with, and incredibly knowledgeable. These are futons that will last a very, very, very longtime. You won't be disappointed in the quality of them.

Dear Mr. Milstein:…read more The purpose of this post is to remind you that you have not refunded $3,025.90, representing money paid to Crystal Valley Decorating, Inc. in April 2019 for product which was never delivered. You promised a refund but it was never sent. As of today, despite repeated assurances that Crystal Valley Decorating would issue the refund check, no check has been forthcoming.

I work at an installation company and have used their products several times in the past. Great…read moreselection and high quality, American manufacturing. Staff is very knowledgeable and helpful.

Earlier this year we contracted with McHenry for a major bathroom remodel. We were very pleased…read morewith the entire process and final outcome. I would highly recommend them.

Mike McHenry and his guys were professional, friendly, and had A+++ workmanship. They handled my…read morecrazy dog with care and were always so friendly. The work that was done in my kitchen and family room was awesome. My kitchen is absolutly gorgeous. There is no-one else that I would trust to do work on my home like I trust these guys. I highly recommend them and can't say enough positive things about them.

I did a ton of research before this big of a purchase. First, their pricing is competitive. You…read morewon't find a better deal for the quality you are getting on the jacuzzi. Next, their delivery was great. They were super careful with the hot tub and also with our property and gates/fencing to get it to the back yard. They made sure it was exactly where we wanted it and then moved it a bit when I thought it would look best a fit it so in another direction. They were positive, no complaints at all, and they were happy to accommodate. So rare! Finally, but definitely not least, their customer service is next to none. You know the old school way of calling to talk to a human and then getting a resolution? This is what they give you. They come out to check things without any cost and have warranties that you just don't find these days. They never tried to upsell me and weren't the least bit annoyed when I brought all the kids to come and help me pick out the right tub.... Like 5 times before actually making the purchase We so appreciate these guys and highly recommend them. No one wants to be left with a big purchase like this to deal with bots if you need help. Oh and these guys will help you with the chemicals and understanding hire the unit works. You forgot like I did? They will always take time to help explain. Thank you Dan and Ron.

We began shopping in the Eugene market for a hot tub. It seemed like everywhere we went didn't seem…read moreto interested in answering our questions, acted like we couldn't afford one, or wanted to push us into a product we didn't want. We decided to expand our search outside of the immediate area, and we are sure happy we did. We reached out to Spas and More with a few questions and were responded to immediately via email (that's how we reached out) with answers to all our questions. After a few brief emails, we decided on the tub we had been looking for, and got it ordered. The tub arrived to Danny and his team and they brought it down to Springfield, installed it, and had it up and running in no time. After a time of enjoying the tub, it decided to spring a leak. We called Danny and we came by in not time to fix the problem. This has always been the case, no matter how little or large the issue may be. We all always recommend Danny and his team for anything and everything hot tub related. You will not be disappointed.

Such a cute store with some many things to choose from to Jellycat's, fidget toys, tea, Hydro…read moreflasks, and that's just to name a few. My 14 year old was adding Jellycats to her wishlist but did get the pistachio. She got some fidgets for her and her 10 year old sister who didn't want to shop today. We will definitely be back to see what new Jellycat's they have, and I'm sure for more fidget toys.

Good Day Yelpies,…read more From the outside, this place looks absolutely amazing--its long-standing history as an independently owned business is what drew my wife and me in for some furniture shopping. As many of you know, furniture is a long-term investment, and the shopping experience should come with attentive, knowledgeable staff who help guide you through that process. Unfortunately, that wasn't our experience. From the moment we walked in, we felt more observed than welcomed. One employee made eye contact and immediately turned away, and as we continued browsing--essentially left to "prospect" on our own--there was little effort to engage or assist us. On our way out, another staff member offered a brief hello but never followed up to ask if we needed help. When you're making a significant purchase like furniture, customer service matters just as much as the product. Sadly, this visit left us feeling overlooked rather than valued. We later found our couch at another location and will receive it in 30 to 60 days due to the customization we requested. We are happy to have found a place that truly understood what we were looking for our home.

Did a fabulous job on my drapes. The service was fast and staff very nice and helpfulread more

Heath's continue to be an unusually well run business. They will wash and iron percale sheets and…read moreare knowledgeable about care of natural fibers. They take personal care to do a thorough job even though they are quite a large company.