This is in reference to a 2006 Jeep Commander with 121000 miles I was going to take in for its…read morehundred twenty thousand mile service. I have put all but three miles on it which are what it had when I picked it up at the Jeep dealership in 2006. It has always been serviced at a dealership, until now. This also is not my first Jeep I have owned several since my first new CJ7 in 1977. Now I'm not a Master Mechanic, but I do have a history with the brand and their various tic's. On this model when the 4-wheel sensors get dirty or dusty the service 4 wheel drive indicator comes on. The first few times had the whole diagnostic shindig done only to be told it just needed to be reset. Was also instructed on what to look for and listen for if the system really needed service by the previous dealership Today I stopped by to make an appointment for the 120k service and told them I would need the service 4 wheel indicator reset. I was informed that they would need to run a complete diagnostic which would be an additional $118 on top of the estimated $1,200 for the 120k service. I asked if they would refund the $118 if what I told them proved to be true, that it just needed to be reset. Nope. That told me everything I needed to know about the integrity of this service department. If you are going to charge for a test I don't want or need I'm not willing to take a chance on seeing what other charges they can come up with. I guess when the new Jeep pickup comes out next year I'll be going to Phoenix to buy mine. As for me, I won't be back

henry brown chrysler jeep cheap customer…read more car was super bad paint hood and rood everyone please read before you buy any car from ther fee super ext 474$ feee

This is now my second time buying a car at Crossroads and again, excellent service! They remembered…read moreme from a few years ago and helped me upgrade into a SUV to accommodate my growing family. I was torn between a couple cars and the guys at Crossroads gave me some great advice about car seat/stroller space which easily helped me narrow down my decision to a beautiful Explorer. I also noticed 3 other return customers while I was there for the quick 2 hours so I can imagine anyone who comes here will be back! Thank you Crossroads for the great car buying experience and helping to keep my family safe with the reliable cars I've now purchased from you. See you in a couple years!

PROS: Approval was quick and easy, was approved, in and out with my used truck within 24hrs from my…read morefirst inquire call. the guys were very professional and knew their stuff. CONS: The front wind shield was cracked which cost us ($250), needed new tires which cost us an additional ($1300), and six months down the road our transmission went out, cost us ($1800) to fix, the trans oil was dark and black, I called and told them this is supposed to be a "Certified used Vehicle" there is no way this trans oil should be this dark in six months! We had not hauled anything or used it hard, we just drove it to and from work. When I called and told them of this I was pretty much blew off and refereed to the people who fix there "Certified used vehicles" which is Casa Grande Street Rods, for a discounted price. I'm like why would i go to the place that didn't check the transmission to begin with.

Premier Mitsubishi staff (Mark, Philip, Lu & Tony ) were ALL helpful & definitely got the job done…read moreto help me with my vehicle purchase! The process was simple & quick. I strongly recommend Premier Mitsubishi for your vehicle needs! Sapo!

FAKE PRICES TO GET YOU IN…read more I made an appointment and confirmed it 3 times, then drove my baby out two hours to see a veichle that wasn't even there. They then told me it was in the bodyshop even though they said there was no accident or damage on the phone. I asked to see the car fax and they said they were waiting to get the car fax from the bodyshop to see if they were going to mark the damage or not.. I told them to send me pictures when it came back. It took a week and they asked for 16,888. It was listed for 11,038. I sent a screenshot of the advertisement and they said "that's not our website." We went over the price in the phone and in person, now he's lying and saying that he told me the price was incorrect in person when he didn't. The only thing he said about the price in person that it was low because it was a trade in. He said he could "discount" the veichle to 14,000 for the inconvenience, which is still much more than what was advertised. I reported them the BBB and the FTC already but I urge consumers not to go here.

I went in with my boyfriend and he went out to look at there cars and he found a dead dog in one if…read morethere cars and as an animal lover myself I was so disgusted. My question is how can they not know they had a little fur baby in one if there cars? The guy looked at the fur baby and all he said was (that stinks) and brushed it off like it was nothing?!!! and as we were leaving he just left the car door open I DO NOT RECOMMEND GOING HERE!!!!

Buying a car is already stressful and I went to many dealers that added to this stress. There were…read moreminor hiccups with this place but they honestly superseded my expectations. Brian was extremely helpful. He kept me updated with shipment information and paperwork. Everyone was very accommodating. They also sent a driver to pick me up (1 hour away from them) when my suv had arrived. They also gave me top price for my trade in.

I had a disappointing experience with Jerry Seiner Chevrolet. I was actively working with the…read moredealership on two different vehicles, and unfortunately both ended up being sold. The biggest issue was that one of the vehicles was a deal I was already in the process of working out. I had agreed to a price and was moving forward, only to find out afterward that the vehicle had already been sold. I understand vehicles can sell quickly, but better communication would have made a big difference. If a customer is actively negotiating and has reached an agreement, there should be better coordination internally to avoid wasting the customer's time. The sales staff was friendly, but the process left me feeling frustrated and disappointed. I hope the dealership improves communication between departments so future customers don't have the same experience.