Wow, what a GREAT place this is to get any body damage on your car repaired! EVERYONE I came in contact with was so very friendly & competent! Eddie Yanez, the General Manager, the first person I met, was VERY polite, courteous and professional as he explained the repair process to me from beginning to end. He took time to answer my many questions even though he was working the front counter that day due to an employee absence. He contacted Enterprise Car Rental here in Casa Grande on my behalf and they came straight to Allard Collision to pick me up. I left with his business card and his personal assurance that he'd keep me posted with the repair progress on my car, which he did. He also invited me to contact him with any questions about my car's repair. Kathy Branch, the usual "front office" person, was the next person I met when I called one day to let her know I'd sent Eddie an email w/attachments particular to my car I thought he might need. Again, she was very friendly & nice while also being professional. I met the Service Advisor & Chief Estimator, Luisfernando Esquer, just yesterday when I went to pick-up my now totally repaired car. He was knowledgeable about my car's repair and quickly and easily answered a technical question from me in a very straightforward manner. The "icing on the cake" was just how beautiful and so "like new" my car was yesterday afternoon. It truly was "showroom ready!" I know many of us consumers often think good customer service is dying or no longer exists. We think that because so very many companies act as if they could take or leave our business. Those kind of companies don't care about their customers! Allard Collision is a textbook example of a company that seems to STILL believe in doing the best they can for the customer by being friendly, informative, courteous, polite, kind and SO very professional. THEY care about their customers and their words and actions prove it! A good leader builds a good team. My experience with Eddie Yanez & his team at Allard Collision convinces me that Eddie leads by example, and his team, his business, and most importantly, his customers, are ALL the better for it! Thanks to everyone I met at Allard Collision and thanks to the very many persons who had a hand or more in repairing my car. Great job! read more

I had a broken bumper that was practically hanging down to the ground on both sides as well as some of the skirting that had ripped away from repeatedly catching on parking barriers. It really wasn't safe to drive anymore, at least not long-distance. Also the bezel on the outside of the driver's side mirror had fallen off from one too many hits to the garage doorframe (what can I say? I'm a klutz!). We decided to get both fixed at the same time but do private pay so that our insurance rates wouldn't go up for such minor repairs. We searched around on the Internet, and the place locally that seemed to have the best reviews was Allard. I went to get a quote from another place and they didn't even greet me when I arrived so I left. Yes, Allard is way on the edge of town (in the airport business park), but once I found it, it was a totally different and very welcome experience. They greeted me immediately and were extremely friendly, and everyone I have dealt with since has been the exact same way throughout. To say it was a smooth and pleasant business dealing is putting it mildly! They even fessed up to accidentally breaking my key fob, let me know they had ordered another at no cost to me, and even programmed it for me when I brought in a spare! It was reasonably priced and also very fast; they had originally told me 2-3 business days, revised that to 5-7, but then it really was done in 3! I couldn't pick it up for a few days after that but they stored it for me for free and returned it to me washed, vacuumed, and with a bottle of touch-up paint, something I have never had for this car! Wow! Thanks, Allard! I will definitely use you again if need be and shout your praises to anyone who will listen! read more

I got into a car accident recently where I was t-boned by a driver making a right turn on red. I was referred here by my insurance. This was honestly the best place I could have gone! They are phenomenal! Jessica at the front desk was very warm and welcoming. She walked me thru the whole process and assisted me with reaching out for a rental car and its arrangements. The man who looked at my car even had someone to zip tie my bumper back on so I could drive to work until I could bring my car back and they could begin repairs. Jessica fully explained the payment process to me, and let me know that cash payment wouldn't incur a charge like a credit card, and said she would remind me of this on the day I could pick up my car so I could being cash. All the staff at Allard Collision went above and beyond in their service and fixed my car in no time at all! Fingers crossed another accident doesn't happen, but if it does, I will definitely be coming back here! Five Golden Stars!!! read more

Allard Collision, Casa Grande, AZ was recommended to me by Progressive Ins. The body shop was clean, well maintained, and busy. The lobby was comfortable and spacious. A glass fronted refrigerator held numerous bottles of icy-cold water. The staff was pleasant, helpful, and professional. When I returned to pick up my vehicle, the first thing I thought was that it looked showroom beautiful! Bullet points include: * work was completed a day earlier than estimated * stayed within the insurance company's budget * kept me updated on repair progress * saved the door instead of ordering new, and keeping cost down * completely detailing the vehicle inside and out... showroom fresh * all personal items in the cabin were stowed neatly in the trunk The repair was seamless. As the slogan reads, "Like it Never Happened". Excellent service and work. read more

I had to take my car to Allard Collision for repair due to an accident I had hitting a deer. Not only were they professional and very good with communicating with me on my vehicle but the turn around time for me to get my car back was amazing. They were very quick and made sure my vehicle repair was a priority. Unlike most places they take weeks to repair your car. I had my car back in 3 to 4 days. My car looked like I never had an accident. I recently had to take my car back to Allard for damage done to my car from the recent storm just because I was pleased with their work the last time. I will continue to take my car back to them for any repairs or fixes I need. I highly recommend Allard Collision for any repairs your car may need. read more

I got into a car accident recently and my passenger side of the vehicle was completely smashed in and one of my mirrors was broken off. I honestly thought my car was totaled. I took it to allard collision, they got a quote and got my car in asap, thankfully some of the parts came in early and just like Shawn promise me if that happened in my car would be done early and I got it back a week early. when I went to go get my vehicle, it looked brand new. I was so excited the customer service there is amazing. Daphne The front desk lady is so nice! I definitely recommend for anybody who needs to get their vehicle fixed to go here.!! read more

I got my bumper repaired with Allard collision and this was an amazing experience. I've never had to go through process before; so I was really nervous and having a bit of anxiety about cost and time that this repair would take. Ben and kathy were amazing walking me through the process and assuring me that things would be fine and they got me. Ben made sure to answer all my questions even the ones he had to ask someone else for the answer. Kathy is a vibe her bubbly personality kept me calm and reassured after I drop my car off. I would 100% recommend all add collision for repairs. read more

Had an exceptional experience with Allard, first off customer service was on point from the front office receptionist Kathy she was friendly and took the initiative to get my rental set up and a courier to help me to the rental agency. Then Eddie the manager, great guy...very professional and kept me informed with the whole process. The repairs were fast, and my car looks perfect! repairs and paint guaranteed...I'll definitely use Allard again the next time we need them and I refer and recommend them to everyone needing collision/body repair. They are awesome. read more

Allard collision has made it possible to fix my Yukon and making sure it was safe to drive I got tboned Christmas Eve and I for sure that I had lost my Yukon but this business gave me hope and made sure they would do everything they could to help me and they did the quality of their parts are the best you could get and making sure my Yukon looked like it did before I don't know what I would have done if I wasn't referred to them thank you Allard collision the staff was also so kind and helpful and always would let me know what step they were on read more

This is an excellent business. Just walking into the office is a pleasure compared to other Collision/body repair shops we have done business with. The office is clean and welcoming. The office staff greeted us promptly as we walked in and set us up with a an extremely professional service writer within minutes. The entire process was quick, efficient and extremely professional. It was a pleasure working with Allard Collision and we will definitely return if the need should ever arise in the future. Thank you for your professionalism. read more

Our insurance company referred us to Allard, and I have to give credit where it's due--they were outstanding to work with. The team was understanding, empathetic, and genuinely kind throughout the process. That's exactly the experience we had with Fernando and Kathy Branch. They even went as far as giving us a break on our deductible, something they were not obligated to do. In my view, that's something Progressive should have stepped up on--but instead, Allard chose to take care of us. That speaks volumes about them as a local business. read more

Amazing!!! They are the best, the most outstanding and wildly professional collision specialists in AZ. I mean... I have never had to use a collision repair place before, but they made it effortless. I got regular calls about what was being done and why. They managed every step. My truck looks so freaking awesome and they even cleaned out the cab before I got it back!!! I don't even know what to say. Like, top notch. I am legit inspired. Anyone wanna know how to deliver the best service possible? Watch the team at Allard. read more

Allard collision is hands down the best ever, I can't say enough. They have the best customer service i have ever experienced, and they answered all the questions I had. They explained everything to me. they really go above and beyond. Not to mention my car, after an accident to the front of my car the damage that was done i was skeptical at first, but You definitely want to take your car to them, my car looks brand-new, I'm so happy with allard collision. I will definitely recommend them a million times over. read more

I was referred there through my insurance company for a fender bender. I myself have never used Allard's services before. I am glad I did. The receptionist was great, friendly and knew her business. Fernando, I believe that's his name was great, explained to me in detail what my vehicle needed and when it would be completed. It was finished a day early and the work done on it was unbelievable. It was like it never happened. I love this place and the people in it. Thank you so much for going above and beyond. read more

I brought my car in to be fixed because I was referred via my insurance company. From the moment I walked into the establishment, the receptionist, Daphne, was personable and friendly. She jumped right into getting me checked in and out smooth and quickly. Shawn was absolutely GREAT! Very knowledgeable, transparent and educational. All of my questions were answered immediately and my car looks great for what they had to work with. If you want to be taken care of properly I highly recommended this location. read more

INTEGRITY, EFFICIENCY, RELIABILITY, KNOWLEDGEABLE. All the things you hope for but seldom find when working with a business. But I found them all at Allard Collision. Rushed to get a ding in my car fixed before returning to the Midwest. They understood and fixed it in record time. It looks brand new! I just can't say enough about everyone I worked with at this place. I know they will be hugely successful and they should be. Thank you for reviving customer service. I felt valued and respected! read more

Recently my car was involved in a hit and run. Allard collision has taken care of me from start to finish! I was quoted about 2-3 weeks by my insurance for repairs and they managed to get this done in just ONE week!! Everyone who works here has been nothing but kind and helpful throughout the process. They have made this very stressful situation so painless. I would 1000% recommend this business to anyone needing a trustworthy body shop who will treat you with respect and kindness. read more

I was very impressed with Allard Collision. They have fast and friendly service. They also kept me updated on the progress of my repairs. I would highly recommend them over anyone else in town (I have tried another before). My car looks like new and they even cleaned my other headlight so it would match the new one. I should also add I was told there was a lifetime warranty for as long as I own the car. Much better than the 1 year warranty from another collision center. read more

Kathy gave me the best and exceptional customer service kept my informed about my vehicle will recommend this shop to anyone who needs work done. High Fives across the board. I recommend this shop their very detailed best quality of service at this location. The guys here great and helpful the service I received from replacing back window and etc. worth the money not disappointed with the price at all will go to Allard Collision for future service if needed. read more