I want to give tI recently had an entryway and hall painted by CertaPro Painters. I have waited a few days to make sure I can accurately relay my experiences. The initial visit to assess and bid was good. I was surprised, however, by the high bid, but they had gotten excellent reviews on Yelp. I scheduled the job. As expected, the day before the job was to be done, I received a reminder call. The morning of the call, the painter showed up alone and it took me over an hour to interpret what all the job order said. I had to call my initial contact twice as there were a couple of confusing comments on the bid sheet. During the AM the painter did the prep work and painted the doors. He left at noon to get the wall paint--mix up there, too, so instead of being gone one hour as he predicted, he was gone two and a half. He did return at 3 and worked until 7. As he was leaving for lunch the "job foreman" drove up and spoke to the painter outside. I went out and spoke to the job foreman and told him how wasted the first half of the morning was, and he said, "yes, we have trouble hiring people who speak Engish--lots of people complain of that." Bottom line: I would use this company again if I could afford it. Very expensive, good work, poor communication. Love the finished product. read more

Nathan gave us a great qoute to paint the interior of our home and was professional throughout the process. The two painters assigned to our project were artist. They arrived on time everyday day, and cleaned up everyday at the end of the day. At the end of the day, it was like they were never there but the areas painted were wonderful. I cannot rave enough about the professional way the job was handled. I have never been treated so well by a contractor. This is a great company. I recommend them highly. read more

We moved here 11 years ago.....have had CertaPro do painting jobs for us at least every few years - at least 6 times now. Nathan Pflaum has been our contact. Highly professional, easy to do business with and very responsive. This week we had them again do another job....paint our main walls, trim, doors, mantle and bannister.....had one main painter - José and he was great....showed up on time,,,,,performed his job with great detail, cleaned up before he left, never made a mess....was focused and performed admirably. They are not the cheapest...but they are worth the value so will always continue to get our business. read more

I can not say enough good things about Certa-Pro. They did an amazing job. They showed up when they were scheduled and completed in the time frame projected. Even after the job was completed, one guy came out to inspect and he found things I didn't even notice (very small issues). He had his crew back out there and they corrected everything. Even did a little touch up on something that was not in the scope. Very easy to work with. read more

I am the president of an HOA in south Austin with 43 stand alone units in the community. We needed to get our common area fences power washed and re-stained. We received bids from 3 local contractors. CertaPro was not the cheapest nor were they the most expensive, but they had the best online reviews so we chose them. They exceeded every one of my expectations. The met with me on site to go over the scope of the project and make sure that they identified exactly what work we needed done. They started the project on the day they said they would start, they communicated with me throughout the days they were working so I was aware of their progress, they finished all of the work ahead of schedule and our final invoice was exactly what they quoted us even though we made a few minor changes during the project. We will have future projects like this when we need to conduct maintenance projects throughout our community and we will only use CertaPro going forward. I can not say enough about how great they were to work with and how they did exactly what they said they would do. 100% satisfied customer here. read more

Since I moved to my new house I hated my kitchen. Those old looking oak cabinets were making my home look like from 80s. We even tried to sell our house and we received a lot of bad comments on our kitchen. We took our house from the market and decided to update our kitchen. I called CertaPro. They came my home and checked everything. I wanted them to pain my kitchen cabinets. They said my cabinets are great and just need some paint and hardware then they will look wonderful. Also they told me to not paint cabinets before I add granite countertops and backsplashes because they can damage the paint. I was impressed by the experience. Also they told me to put hardware on the cabinets. Just in case If I make a mistake they can fix it and paint it. I had no idea. Granite and backsplash was done and then next day CertaPro crew showed up and finished the worked in 2 days. (I have many cabinets) I picked Marshmallow color. My kitchen looked awesome. I am not selling my house right now. I loved it so much I want to enjoy it a while. Also few months after we had some chipping on the paint in a very small area. CertaPro came and checked and they said they will come paint and touch up any spot I have problem with. It is a wonderful company. I have been doing updates at my house recently and I did not meet with any other company taking responsibility of their work and fast and no surprise charges. It is hard to find these days. Thank you CertaPro for giving me a lovely kitchen. read more

I'm genuinely surprised by the poor reviews on this site. I had a great experience with CertaPro. Nathan came out to quote the job and was very professional. The price was reasonable. Not the cheapest but certainly not the most expensive. Jordan from the office did a great job communicating with me and the crew showed up on time. Now for the crew...Miguel and another gentleman were wonderful! They were *very* respectful of our house and taped/laid plastic and protective materials down on all the hardwoods, carpet, etc. They sprayed cabinets in the garage and setup plastic in such a way that our belongings were protected. They did a fantastic job and the result is excellent. Nathan came after the fact to inspect their work. From start to finish we received excellent, professional service. I will definitely use CertaPro again, and I will ask for Miguel and his crew! read more

I'm giving this people a 2-Star rating because they kept postponing the estimation date. They did so 3 times. Tells me they are unreliable. Only one certaPro in Austin and with the following addres: 8711 Burnet Rd Austin, TX 78757 and 512 phone number. You can claim that there's no record but that's fine. read more

I'm going to do a review which is long overdue. I have had CertaPro painters of Austin do a couple of jobs for me over the last several years. The first one was a very small job of matching paint that was damaged in an air conditioning leak incident and the flooring and some of the drywall needed to be replaced. They needed to match the paint to what was existing, replace and repaint the trim after the flooring company replace the floor. They did a stellar job and I couldn't even tell where they had had to match the texturing as well as the original paint color. The second job was more recent. My house needed to be painted on the outside because it was 16 years old. It needed painting, caulking, and wood patching in a few places where there had been wood rot. I also opted to upgrade some of the wood that was being replaced to Hardy board. Nathan's crew came in, power-washed the exterior and got everything done very quickly. Nathan came by to see about any spots that needed a touch-up once you paint soaked in as well as anything I was not happy with. When my schedule conflicted with the crews schedule, he came out himself to finish up the job and make sure that everything was to my liking. It took him longer than expected because of door weather stripping that had changed sizes from the time that the first weatherstripping had been purchased to the replacement weather stripping. He took the time to make sure that it was done right and I had no problems with the job completed. I highly recommend them if you want a quality job done. read more

I worked with Nathan Pflaum on a couple projects and he was extremely responsive to requests for proposal and he and his crews did great work in a very timeline manner. Highly recommend read more

This company was recommended by our real estate agent. We paid a premium price for a poor quality product. There were streaks on every door because they didn't use enough coats. They left paint all over our floors. They didn't use painters tape, The trim is sloppy, with paint left on window sills and areas it shouldn't have. There are plenty of painters out there. Stay away from this company. read more

I highly recommend Matt and his team for any painting projects. They provide excellent customer service and use only high quality paints.

We had a great experience with CertaPro. Mike, who came out to give us the quote was a great communicator and provided us with a detailed thorough quote. Our job included exterior wood repair and exterior painting. William and his paint crew did an excellent job from start to finish on the job. He was also a great communicator and was really nice. His crew was efficient and skilled! Our house looks great and we're happy with the final product. read more

I used CertaPro Painters of Austin to paint the exterior of my house. The painters I regularly use were so busy they couldn't get to me. So I called CertaPro and another company for bids. CertaPro's bid came in several hundred dollars less than competition. They came out a few days later and did the job. The painters that I had were fast, competent, and did very good work. So, bottom line I recommend them and they do good work with a good price. Thanks, CertaPro Painters of Austin read more

Just had my home painted and I can't express enough how content we are with the results. They arrive on Saturday and completed the job on Sunday. Their attention to detail and professionalism was impressive. My wife can be hard to please, and if she is thrilled, you know the company deserves 10 stars. If you are looking for quality work and professionalism, I strongly recommend Cerda Pro. read more

Hired CertaPro Austin for a small bathroom ceiling repair/paint job above shower, the placement of which made it too awkward for this weekend fixer-upper to tackle. Very pleased with the finished product. They arrived on-time, finished on-time, the price was reasonable, and the repaired and repainted portion of the ceiling seemlessly matches the rest of the ceiling. Choosing CertaPro was a good move for us. read more

if you ever wanna paint your house-- do it. just don't hire CertaPro Painters. what a freaking nightmare this last week has been. the "sales associate" has lied over and over and even had the audacity to talk bad about me IN MY home not realizing i was a room over and HEARD EVERYTHING! good thing i have the receipts to discredit his lies. anyways. you've been warned. read more

Reasonable rates and easy scheduling, even on short notice. The guys did a great job and left my house clean. Highly recommend!

Certa was great! I got multiple bids, and Certa was the lowest. I went with them, and was not disappointed! They painted the whole exterior of my house, and took extra care for things like patio furniture. They were careful, and went back To clean a few spots at the end where there was overspray. The house looks great! Just like new now! Would hire again! read more

This is the company to work with if you are looking for the job to be done on time, want to get the best for your money and want to be treated with respect​. We considered 8 other companies but after talking​ to Matt there were no doubts that​ we finally found the company we could trust. The house was repainted on time, the ceilings​ were fixed and they even made recommendations​ for the color. read more

They painted my entire house, 2 story, 3700 square feet, 4 bedrooms, 2.5 baths. Hadn't been painted in a while and the trim was a bit banged up in places. Wallpaper had to be removed from one bathroom, which was challenging to paint. Took 5 days. The guys were here promptly at 8AM, worked all day and then some. Stayed late Friday evening to finish up. Attention to detail was fabulous and their willingness to go the extra mile, and do the extra task was so very much appreciated. read more

Matt, the sales rep, was great to work with and provided an interior designer to assist with color selection. Daniel, painters, and his team did an outstanding job of painting the entire house, inside and out. Daniel always checked with me to make sure everything was looking good. read more

From setting the appointment online, through the estimating process (Matt DeMattos - sincere, on time, good suggestions, quick turn) to the one hour your get with an interior designer on picking colors (Laura Parsons was so helpful and I could have kept her there for hours!) to the crew and the work they did (Jesus and his team were punctual, detail oriented, tidy, and took down and put everything back)-- the entire experience was top notch! The 6 month free financing was icing on the cake! read more

Matt Demattos first off I must say is very sincere in the things he says he is going to do and I will for sure be using them again in the future. Matt has made a certa pro fan out of me for life. read more

We just hired CertaPro Painters to paint the outside of our house. They did a fantastic job. They are everything you want in a service company..great customer service to start, fairly priced, do what they say they are going to do, work with the customer when issues arise and you are left happy with the results. I could not be more pleased with the job Matt and his team did! Five starts for CertaPro - 512-323-9502 read more

Unreliable. Scheduled an estimate, waited, nobody showed up. After I called, the receptionist told me that she cancelled my appointment. She explained that she tried calling to inform me but had the number written wrong ( I did repeat the number twice to make sure they have it). After I asked how can they cancel without the client's confirmation, she just said they have limited resources and can't accommodate everyone. This in not the business that instills confidence. They hide behind reputable name and act like a small time contractor (although some small time contractors are wonderful and very punctual). read more

CertaPro came out and painted three bedrooms in my house. The crew did a great job! They were able to repair a hole in the wall and another in a door, and all three rooms were painted and perfect by the end of the day. read more

John Bunnell and his crew at CertaPro are wonderful. I have entrusted several of my clients to him and they have all been very pleased. He has always been both personable and efficient and I have enjoyed working with him over the years. It can be difficult to find reliable contractors in the home improvement industry and I am so happy I have found the guys at CertaPro!! read more

Loved them from the moment Matt came to my place to give me a bid. These are guys are professional, caring and highly skilled. Ask for Scott and Aisha to do your painting. They did my whole house flawlessly. It looks so awesome and I am sooooo happy. read more

I had a good experience from start to finish with CertaPro. Granted, the representative who gave me the bid for the job, Matt, came with good recommendation from friends. And he lived up to my expectations. I really like the fresh, clean look of the outside of my house. The painters worked long, hard hours like a fine tuned machine, with no wasted time. I would definitely recommend hiring this company. read more

My husband and I reside in Austin, Texas in the Circle C area, Zip Code 78749. We relocated from Phoenix in 2001 and when it came time to find a painting contractor, John Bunnell and his CertaPro team came highly recommended. Nine years later we have enjoyed a wonderful business relationship, using John and his team for additional interior painting and staining projects, as well as for a complete exterior paint job and have referred him to many of our neighbors. They too were grateful to have our referral and enjoyed the same great service John Bunnell and his CertaPro team provided. John and his team have always exceeded our expectations and has set the bar extremely high with his business ethics, professionalism, reliability and overall demeanor. For as long as we live in Austin, Texas, Mr. Bunnell and his CertaPro team will remain No. 1 with us! In closing I would like to add that other Austin Contractors could learn a whole lot from John and learn the true meaning of "customer service." Sincerely, Frank and Joan Edwards read more

Great Job! They made it look easy to paint the entire interior of my house. I was impressed with every CertaPro professional I met! The estimator was careful and not rushed. I had a clear idea of what I was getting into! The painting team was careful, meticulous and exceedingly professional. A manager stopped in one day offering to answer any questions after he inspected the work. Topping it all off - was a great price! I will call CertaPro again and again! read more

Please read this before you consider hiring CertaPro. It might save you money and a mountain of frustration. I hired them to paint the interior of my rental house. The assigned painter failed to properly prep the doors, trim, and baseboard. As a result, the paint failed to adhere. I was told to wait 3 weeks so the paint could cure. I waited, and the result was the same. That was 3 weeks I lost in renting the house. CertaPro wanted to make good after they dropped the ball. I agreed to let them paint a remodeled bathroom in the house I live in. Big mistake. The painter assigned to the job sent a painter he had barely met after CertaPro repeatedly said a particular painter would do the job. The painter who showed up had problems painting the bathroom because of his large size, and his work was very sloppy. He also didn't paint parts of the quarter round. I found out later that the assigned painter quickly fired that painter. Kudos to Jordan, one of CertaPro's office employees. She has been very helpful. But the bottom line is that many of the painters CertaPro contracts with do not do professional work. I will not use them in the future. Talk to other painters before using CertaPro. You don't want to go through what I went through. read more

Andrew was a true professional...very meticulous about taking my cabinets apart and making sure the job was done right! He and Les worked together and were very professional. Les was great, too, but Andrew really went above and beyond! When he put my cabinets back together, one of the hinges wasn't working, so he went to Home Depot and got another one and fixed the problem. I would definitely hire them again! Whatever they are paying Andrew, it isn't enough! I have a friend who is considering doing the same thing, and I've already told her to call Certapro and request him! read more

Just had my home exterior painted by CertaPro. We had their in-home color consultant, Lori Kennedy, come out to help select the paint colors. Her insight was so valuable, as selecting paint is not my forte. Will and his crew arrived on time, were professional, and did a great job. The house looks fresh and new, and we are very happy with the results. read more

I had a very positive experience with Certa Pro. They were communicative, easy to get a hold of when I had questions, courteous, and professional. The job was very well done and finished on time. I had the painters patch and fill a bunch of nail holes B and I made in the ceiling (don't ask, its a long story). They did a spectacular job even though it must have been a real pain in the ass. Annoying requests by me notwithstanding, the painters were friendly and thoughtful, and cleaned everything up nicely when they were done. I will be calling Certa Pro again soon. read more

Overall this was a great experience. We had 5 interior rooms painted by CertaPro, and they all turned out perfect. The crew delivered on everything that John promised, and there were two rooms that required wallpaper removal----which can be brutal. My wife was pleased with the work they did to help us pick out colors----looking for just the right pink for our daughter's room. We tried 6 different versions of pink, but John was patient and the crew painted samples on the wall for my wife to look at and select to one that she liked. During the final walk through, I expected to see some areas for touch ups, but neither myself or my wife could find any---and I'm picky about cut lines. I'm really pleased I went with CertaPro---and will use them again. read more

The quote they gave me for my exterior walls and two interior walls were well below that of their competitors. The painters were professional and did a wonderful job. My walls look amazing, fresh and ready for holiday guests! The work was completed within the time frame specified, even though there were a few bad weather days. I will definitely be using them again. read more

Buyer Beware: I had quote for exterior painting done and that went OK. The estimator knew what he was doing and made some good recommendations. The problem began when I started "trying" to read the legaleze fine print on the back of the contract. It was printed in light grey such that I couldn't even read the 2 year warranty exclusions. That said: I have a legal back ground and am immediately suspicious of this type of contract. Hopefully you wont have any issues with their work as any claim you make will probably be on the exclusions list. Admittedly Im not sure because I cant read it.!!!! read more

The whole experience with CertaPro was 5 star. From ease of scheduling an estimate and meeting with Mike (who took time to answer all of my questions) to scheduling the paint job and working with Luis, it was great. Very professional, competitive pricing, and top notch work on the painting! Thanks guys! read more