The boys @ Polo Locksmith are absolute rockstars! They had provided services to my sister a wk or…read moretwo prior to my experience. She was over the moon with their communication, professionalism & pricing. Fortunately for me, she had retained their contact info bc when my husband texted me asking me where the keys were...I had just boarded a flight! O! bother. When I contacted Polo, I was asked for the yr, make, model & VIN of my car. Being as savvy as I am, I had all that, and a bag of chips! Polo confirmed w their team of techs that they had had my fab in stock, verified w me, provided me a quote, and, made arrangements to meet w the hubs (after work) where our stranded vehicle had been parked overnight, and got down to it. I paid a deposit upfront, after confirming that they had my fab, and the remainder upon completion. All via Zelle. SUPER IMPRESSED. The boys also explained to me that the pairing of the new fab would most likely cancel out the original. For an additional fee, they'll reprogram my "frequent flyer" fab. Both services provided are still less expensive than the dealership...grrrr. AND, w where I was naughtily parked, had I been towed, I would have been looking @ a good $2k in tow fees upon returning home-OUCH!
All in all: superior service, quality workmanship, excellent communication, customer service and community awareness.