Luck, the manager, is one of the most unhelpful, rudest T-Mobile reps I have ever spoken with in…read moremy 25 years of having Sprint/T-Mobile It is unfortunate that one Representative can cause his company to lose a customer after 25 years of customer loyalty. Lucky you should quit before you cost T-Mobile any more customers. Good rep should stand while waiting on a customer, so you can look each other in eye

This t-mobile now has new staffing and ready to serve each and everyone with most respect and…read moreknowledge we all so carrier New reps New Managers and Inventory is always available come check the New T-Mobile By Wireless Vision

I went in to get upgrade a few phones on my plan. I did purchase the screen protector for my phone…read morewhich was a little costly and within a week I dropped my phone, and it cracked. Went back and Kenn was amazing. He replaced the screen protector with no hassle and also helped me with some issues I was having. Both gentlemen were very friendly, they listened to what I was looking for and did not try and talk me into something I did not want. I am a very pleased customer.

Will only help you if opening a new line of service using the highest level phones they sell…read more Existing customers will receive no help. My phone broke and they refused to sell me any level phone to be able to use my monthly service- TMO customer of 15+ years. As soon as they determine they cant make a commission off you all focus is on getting you out the door. They told me to go to Walmart, or go online. They wont sell phones in person unless starting a new line will all accessories

There is plenty of parking in a shared lot. The entrance is disabled accessible. The store is…read morebrightly lit, clean and well-organized. I had a great experience at this store when I visited, specifically from the employee Dwight. He assisted me in getting the best deal on my trade-in, additional plan benefits and a less expensive monthly charge. I am so appreciative of his help.

I wish Camryn would have been there on Dec 26, 2024. Here's my story…read more We upgraded my wife's iPhone 8, and we did the trade in thing. The directions clearly state two options: Send it in or Go in store. I chose to go to the store since we needed a case for the new model. When I got to the store between 10 and 1030 am, a rather pasty and portly young man with reddish blond hair "assisted" me. I told him I was turning in a trade. His response was "That makes no sense what you just said." I repeated myself in a different way, but he became irritated, so I left thinking I made a mistake and didn't follow directions. I rechecked the instructions in the app, and upon seeing I correctly followed the instructions, I went back inside to show him the on the T-Mobile app. He said they don't do that. I asked him if this was a T-Mobile store? Yes. Is that a T-Mobile shirt you're wearing? Yes. Why can't you help me then? Then, get this, he said "ya know what? You can just leave." I said "that makes no sense what you just said." I thought that was a good one, but then the other T-Mobile employee, another pudgy, pasty guy, but with dark hair, threatened to call the police. Nobody was speaking in a raised tone nor volume. That was rude I felt. Anyhow, fast forward three hours. I went to another location about ten miles away, and they could not have been nicer (Chesterfield Valley, MO.) She explained there are some corporate stores and some independent retailers. She was so nice. Thumbs up to Chesterfield Valley T-Mobile. They should take back their licensing from that insignificant store at 6215 Mid Rivers Mall Dr. St Peters, MO 63304. Do not use these jerks; go to the Valley!

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

Did what they said they would in a timely manner..no bs. Happy with their service... ...........read more

Robert arrived right in time. He did excellent work…read more Highly recommend. Will use again