This company now goes by the name of Calneva Broadband. I have been a customer for over 5 years, but in the last six months the service they have been providing has significantly declined. I use Calneva for internet services only, I have DISH for TV (cheap! Only $23.54 a month for DISH's introductory package). Last fall I began marking the days on my calendar that I have not been able to access the internet. I am grateful that when I call their billing department to discuss these outages, they have reduced my bill. This month, February 2018, the outages have covered between 1/4 to 1/3 of the month. Thankfully, I don't do online banking, I don't have an online business, or rely on online marketing to survive out here, and I rarely shop online because I would be really in a bad place. During a particularly bad spell last October when lack of connectivity lasted for nearly a week, I had Hughes Net install a dish at my house to compare the services. I wasn't that impressed with Hughes Net's speed for the money they were asking (they wanted nearly double what I was paying for Calneva). I elected to stay with Calneva because when it is working it is a lot faster. However, increasingly, the company I work for demands that I complete any requests for allotment changes in my 401k, health care choices, etc., online. This trend is evident in every agency and service provider that I do business with. My concern going forward with Calneva is that they are not able to make the investments in their infrastructure to provide this vital service in a reliable manner. Presently, the choices are limited to Calneva or satellite (if you don't live in a heavily forested lot). But, I look at it this way--limited utilities, whether it be broadband service, cell phone providers, or water resources--may be the only thing that is keeping the population and housing market from exploding in this area! Gualala may end up being the last affordable place to live on the California coast. And a big shout out to PGE and Gualala's two gas stations--they are the only things keeping us out of the pre-industrial age! read more