Dan is always helpful and ready to assist another audiophile in need. He drove all the way out to…read moreour house to reset the audio-visual system after our grand kids visited and "unset" everything. He's a prince - and the work is always flawless!

DFM home audio went above and beyond to make sure we were happy with the package we purchased…read more Worked with us all the way, from the TV to the sound system. We are so happy with the great service we received. Can't wait to go back for our next purchase ....

Staples sure saved my butt on this trip. My AC adapter to my laptop where I do a lot of my work on…read moredied on me right in the middle of working! Good thing the battery kicked in and kept me going for a little while. But I need to find a charger to charge the battery and keep working. I did a local search for computer supplies and office supplies and saw there's a Staples right near my hotel! I did a online search for a HP laptop AC adapter and they had one right there at the store! Wasn't super cheap, but you gotta do what ya gotta do. Went over there and found it no problem, paid with credit card and now I'm back in business! The adapter worked fine and I guess I'll just toss the old one. Super glad Staples was here to rescue me! Place are sure conveniently located in this town of Ukiah! ... at least to my hotel.

Store is absolutely filthy. They need to vacuum their floors and clean their carpets. I hadn't been…read morein there in a while and avoided it. Go downhill in the last few months. Scarce staff and the ones they did have had no clue what they were even doing. I wish I would've taken a picture of their filthy floor that had crap. Literally everywhere the coffee department stains everywhere. Disgusting.

This place has always fixed any problem I have brought them. Even without making fun of my lack of…read morecomputer prowess.

Great place. Totally recommend. I brought in my dropped acer…read morespin and they did the best they could but it turns out the way it was built prevented them from being able to repair it. So they didn't charge me labor. Very happy with their service and Communication. Not their fault the laptop i have had built-in planned obsolescence.

My pixel 7a cell phone was having battery issues, so I tried to change the battery myself and…read morestripped out o screw, and Ryan was able to fix that and my battery issues for half the cost of what the other guys charge. And with a much shorter wait. Highly recommend this shop for your cell phone repair.

My iphone7 was boot looping after a battery and port replacement I had just completed…read morepainstakingly. Super worried the chip needed a reball job. These guys totally know their stuff and helped diagnose and replace the port Which now works great. Thanks guys super appreciated!

Walked in just before Christmas and had a super secret plan to install subwoofers and system in my…read moreteen daughter's car without her knowing. Not an easy feat. They recommended a great system kit, and we worked at a cool plan that I'd barrow the car to "get the oil changed" while she was at school. Then I dropped it off after the real oil change. In one day they installed and hid all the wiring necessary, including the amp, boost switch, etc. I had asked them not to hook up the speakers or else she'd know. So instead they temporarily hooked them up, showed me how to do it on Christmas Day, then rebid the wires for me. They put dark tape over the light indicators on the amp so she wouldn't notice something hiding under seat. They tucked the booster under the dash so there wouldn't be any visible buttons. The trunk wires they hid under the trunk carpet by the spare tire! That teenager drove around for a week without any idea she had an entire system hiding in wait for Christmas Day! In Christmas morning we sent her on a treasure hunt that ended at her car and she was brought to tears of excitement! What a great team at DFM! They collaborated, kept the secret, and took extra steps to ensure she didn't notice anything different. They even trained a non-technical mama how to hook up the speakers for a bonus surprise and immediate use on Christmas Day when they'd be closed! Awesome job! Definitely 5 stars! Thank you!

I bought a stereo on line. I purchased everything the vendor said I needed to install in my…read morevehicle. Long story short, I had many problems and finally gave up the install and went to DFM. These people took very good care of my problems. They fixed things that were wrong with purchase and seemed genuinely committed to making sure everything was done correctly. I will return to DFM if I need any more work done and highly recommend them.

I turned Aaron's over to the Better Business Bureau, They still owe…read moreme money, they were taking (unauthorized) payments from my credit card, They wouldn't take the merchandise back, instead wanted me to pay. They still owe me money.

OMG go to this Verizon! Alexia the manager just spent several hours, several times assisting me! he…read moredid not have to do this, he helped me with resetting the password to my Gmail things. Once a person is hacked the appreciate all this attention. He

very poor service here, my account was set up incorrectly which led to problems. Very hard to…read moreretrieve my phone number from their system, based on how team members here handled separating accounts.

I had many issues with my account. I was pulling my hair out. I came into the store and Marcus was…read moreable to clear up everything. He is a very nice guy to deal with. It's rare to have someone really listen. Thank you!!

I just filed a fraud claim with corporate on Marcus. What happened here wasn't a simple mix-up --…read moreit was the kind of rep-driven upgrade mess you see when someone forces promotions and plan changes the system should never have approved. He told my wife she had loyalty credits and a special promotion for a free Galaxy phone and Galaxy watch with no plan changes, no increase to our bill, and no out-of-pocket cost except a small watch-line fee. He said the bill credits would keep everything even, so she agreed to add the watch line. She never signed a single authorization. She never provided her password. She never saw or signed an EIP agreement, contract, or consent screen. All she did was swipe to verify the account at check-in. After that, they kept her phone for almost an hour while they "processed" everything. She paid for the watch line and left without being shown a single document. Three days later I checked the account and it was a complete mess. Our bill didn't creep up -- it doubled