This review is about Xfinity in general not the Ukiah office. I do not care how fast a internet…read moreservice is if it doesn't have good customer service. At Xfinity (the main number) No body knows what they are doing there! I just needed to print a label to return an item. I can't print the dang return label. I called the returns department and they tell me to call customer service cause they can send you a box and a label. I seriously questioned this as I have never had them offer me a box and a label. I was correct, no box and label. I was transferred around and around. I was finally told that I could I could use a label I had previously used. Honestly I doubt it but at this point, I give up. If they are to unknowledgeable about how to do their job I do not know how to fix that. I will try and use this label and if it doesn't work I quit! I do not have hours and hours to spend on the phone. I have only ever had one employee there go way above and beyond to help me out. That was back in January. Ernesto, was so helpful and actually got me the label I am reusing. Other than him every single time I have called Xfinity it is a zoo.

I experinced nothing but exceptional service. My internet…read moreprovider went dark, never return a call from June 2-16. I was panicked. I'm in graduate school and require to be online several times weekly or FAIL! I walked into the office on a Tues at 2pm, 4 people in front of me and I waited for Theresa to call me up. She was kind, helpful and accurate. Theresa knows her stuff and she treats each customer like they are the only person in the room. She was amazing! When it was my turn, she had me signed up, my order complete and a tech scheduled for less than a week out. Home install was just as satisfying. Ash was fast, clean, educating and respectful. He made sure all devices were connected and gave me tips to help me in the future. Thank you Ash! The best part? Service is wildly fast and less expensive than the undeserving company that ghosted me.

Ok, this updated review is to address the service visit by Cesar and Josh today. They are very…read moreprofessional and came through for us. Not Mediacom's fault router failed. Thanks all!

update, now a solid 1 star review. after a 4+ hour long outage on 10/16, there was a 14+ hour long…read moreoutage that affected hundreds if not thousands of subscribers on the northshore of Clearlake. this means people cant even call 911!! i got 2 different stories when I called into customer care, one saying maintenance one saying a fiber cut. what would remedy this? provide fail over modems. harden your network. stop putting cheap bandaids on repairs. improve your ability to repair all of your network. segment your network so outages are less impactful. work with local agencies to get Nixle notifications out to affected phone users. hold people accountable for failure to resolve network outages. lastly, i would like to see your advertised reliability metrics posted for review. i ended up buying internet service from another company and will reduce my MediaCom plan to the lowest/cheapest rate available until MediaCom can prove they're reliable.

I used the Remo Group for a Starlink installation and also removing an old TV satellite dish…read moremounted on my home. They did an amazing job. Both the business owner you coordinate and the technician who did the work were very professional, polite, and easy to talk with. As you can probably tell from your own Yelp research it is not the easiest to find an installer for Starlink that gives you confidence they can do a good job (maybe not the most common thing in my area). But after just one phone call with The Remo Group, plus looking at the pictures they have shared here on Yelp of their past work, and you will know you found the best option for a professional installation. Setting up an appointment was super easy, they know just what to do - you can really tell they are very experienced with Starlink installations. The technician who came to my home was very professional. He walked me through options of where the install would be and where we could place the Starlink router. He was able to quickly set up everything and even walk me through the setup of the app and router. You can tell they are very experienced and have a deep knowledge overall of home networking. They really did an amazing job. The dish is mounted very securely and the wiring is extremely clean. They really cared about doing a good job and making sure I was happy. If you are looking for a Starlink installer, I would very much recommend The Remo Group: they will do things right.

Great guys. Professional job and done in a very reasonable amount of time. They removed a dish for…read moreus and all associated wires and did a very quick and efficient job. highly recommended!

My internet has never been better. The installation was fast and the tech Guillermo went above and…read morebeyond my expectations.

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

This show is BAD!!! The host even worst! Bad journalism, bad camera work. Nothing really news,…read morejust personal attacks on events and people, NO rebuttals offered. Just BAD Journalism if you can call it Journalism!

This place is joke, Get a dial up connection before shelling money out to these People. Terrible…read moreservice, Slow and unreliable. You will have issues hourly at the least daily. Way to expensive for the crap you get. Can't wait to switch to Skyfiber or Further Reach when they become Available in my area. This Company Sucks and Deserves ZERO Stars

For nearly 2 years now, CVC and The Sea Ranch Have left 200 feet of their cable lay on the surface…read moreof the ground in front of my house and the 2 properties next door. I have called, emailed, wrote letters, and sent videos for over a year, yet they have done nothing. Also, nothing from The Sea Ranch with all of their design approval hoops they make home owners jump through.

i go t my dish hooked up from joan tillman last week she was very honest and helped me get the best…read moreprice i could get. very happy with my service i would recommend this company 10 out of 10 times if you are looking for a quick honest installment set up

From the owner: Local DISH TV and Dish Latino.There are so many reasons why you should choose Dish Network as your…read moreTV provider. Low cost satellite TV packages you can tailor to your needs, and advanced new HD receivers including the Dish Hopper DVR with sling technology. Dish Networks new Flex plans allow you to customize your TV package. Finally you can Pick the channels you and your family watch! Want even more? Dish Networks new Hopper DVR with sling allows you to watch TV on the GO. IF your smartphone, tablet or laptops wifi can stream, you are in business. That's right, catch the Giants game while waiting at the SFO or Oakland airport, Stream the San Jose Sharks game at your hotel, Don't forget the Golden State Warriors. Now there is no need to miss your favorite California News, Movie, Game show or sports team while traveling. DISH has a TV package and a award winning receiver for you. Call 707-545-4800 for more information.

North Coast Internet is AWESOME! We have had a couple of power outages and mother nature issues in…read morePhilo area of CA and each time I call the problem has been resolved right away. When I call, I always get a real person to talk to and they are so helpful. The follow up, the service and the customer experience is outstanding. Customers have choices these days with internet services- this company is worth your business! Happy customer/ Deanna

I'm very frustrated with North Coast Internet. We signed up for their service and no one told us…read morethat when we reached 100 MB our service would be throttled down to a trickle. This has happened every month. When I complained I was told, "sorry, it's in the contract." But seriously, no one we talked to when we were evaluating their service or when they were installing told us. I feel like it was a bait and switch scheme. Just because it's legal doesn't make it right. :( Update 6/1/16: We switched to a different point-to-point internet service (we are too remote to get cable) and are very happy so far with the service. Less expensive, better service and no data limit. Seakay Internet based in Redwood Valley. Recommend!