If I could give zero or negative stars, I would! I don't know how they stay in business the way they treat customers. Dealing with Ash was the worst experience I've ever had with any company or person in my life.
I found this company online when my RV A/C broke. We set up an appt for him to come repair or replace it and also to give me quotes on a long list of other repairs I needed done. Ash was very late so I called to find out what happened. He said he ran into a problem and would be heading my way soon and gave me a new time. He showed up an hour later than he said. He was rude, constantly cut me off when I was trying to tell him what other work I needed quotes on, was dismissive, arrogant and acted like he didn't have time to listen or give me the time of day After the third thing I brought up, he interrupted and said he was leaving. Went to his truck and did the quotes on the 3 things I did manage to tell him about before being rudely cut off, told me he'd send them to me and I could approve which ones I wanted done online and he left. Since I live in Texas and the humidity was bad, I had no choice but to get the A/C repaired and the two other things he'd let me tell him about.
After this experience I never wanted to call another company again! However I still had other necessary repairs that had to be done so took a chance and called another company. They were wonderful! The difference was like night and day. The man from the other company did a lot more work and charged way less than Ashley. He was polite, patient and kind. I regret letting Central Texas Mobile RV Service do any repairs at all. One of the so called repairs didn't last a week yet cost me over $350! I do not recommend this company or its owner unless you're a glutton for punishment. read more
