Great service, great price, got me in to look at the funky noise my car was making, and had it…read morerepaired within 15 minutes of getting it on the lift. They explained what caused the noise, and stated it was an easy fix, not what I feared. They are friendly and personable, and they have created a loyal customer.

Had ac issues they were efficient and did a great job. They kept us informed of timelines etc…read more Highly recommend them!

If you're looking for a body shop well Paul's is not the place for you . They will not do the work…read moreright because they don't have skilled or experienced body men . And they will rip you off with body work to make a better buck . The service advisor Ken won't call you back and is just unprofessional he can talk a good talk but never follow through with what he says be careful and god forbid you try to work here every time I go their is someone new because the last employee did something always excuses never solutions no one is a man of their word and that's big for a small town . And they will steal parts from your car and charge insurance all frauds place should be shut down if you ask me ..

This place is a rip off car was not done in time work done on it was terrible the service advisor…read morewas un experience didnt know what he was talking about made promises he didnt keep and wouldnt update me I had to take a trip and see my Truck they always have an excuse or blamed the last guy. Better off going to another body shop save yourselves the trouble I DO NOT RECOMMEND this place drive to KERRVILLE and get the work done correctly.

My family and I were visiting Fredericksburg and got stuck on the side of the highway with a flat…read more We called and Patrick was able to come and get us aired up and less than an hour we were headed back home safe and happy!

Well, my car has been at the BMW shop for a few days now due to what amounts to absolute…read moreincompetence or a deliberate act of destruction of my vehicle. Anyone who has ever worked in an auto repair shop should know to never use RED loctite on a bolt that you NEVER intend to remove. What's worse is that these people used RED loktite on single-use aluminum bolts. BMW informed me that entire transmission has to be dropped in order to drill out and re-tap the bolt holes. This isn't cheap and the lawsuit will be filed the moment the car exits the shop. Stay tunned. I will be posting photos of the loctite and the damage provided to me by BMW.

We're out of towners that needed an oil change. We called late morning to see if we could get on…read morethe schedule today. Lady on the phone was super nice and offered to pick up and deliver our truck, just part of their service not an extra charge. They picked it up and left a car in case we needed one; and brought back our truck in 2 to 3 hours. Leslie, who picked up and delivered our truck, was super nice and helpful. This whole experience has been amazing and I couldn't recommend them more!

Bad experience with getting inspection. I was Failed because of a BS problem with my…read morevehicle.....and I had this SAME problem the year before when McLane Passed me! Told the man this (don't know his name), but he shrugged and said "Musta been a different tech...". So much for consistency with your inspections. And to the legalist who Failed me, I hope you live to the letter of the law in every little aspect of your daily life. Make sure you don't breeze by a stop sign in the country, etc etc! Your interpretation of what was "wrong" with my vehicle was 100% BS, but you wouldn't hear it. So much for having empathy and kindness for others. Go elsewhere for your inspections. I can't speak to the other services they offer, but their vehicle prices seem high IMO.

Nelson and Rey were awesome! We had a truck that had a starter issue and needed to get our family…read moreback to College Station. Rey, they're outstanding diesel mechanic rapidly diagnosed and corrected an unusual problem. No, it was not the starter, but he was able to figure it out. Excellent service and excellent people. The MVP for Ford dealerships!!

We were coming up for the weekend and blew a cold intake clamp. Ended up being about 10 minutes…read moreaway from this dealership. Most amazing customer service! Policy here is if you break down, you come first. Had sodas,coffee and water in the waiting room. Nice fireplace, tv was on, place was immaculate. Everyone was very friendly and accommodating!!! The stars lined up with this vehicle problem. If we ever break down again, let's hope it's right by this place otherwise hubby might be leaving with a new truck!

Great service, great customer service, everyone was very amicable and nice. Happy to have chosen…read morethis place. Quick oil change, plus service to my vehicle!! Thank you!!!

I've been going to Quality Lube for 11 years. Richard is trustworthy, knowledgeable and kind. So…read moregrateful to have a reliable place to take my car.

Two factory-installed tires failed within two weeks of their alignment. 2024 Honda Passport Black…read moreEdition, factory Continental tires, low miles. We brought it in for alignment/rotation. Within two weeks of their work, the tread on BOTH rear tires separated from the belts. Was it their fault? The answer seems obvious--judge for yourself: * Timing + duplication = common cause. Two identical failures, on the same vehicle, right after one service event, point to (1) a shared condition introduced, or (2) factory-installed tires that were already failing and weren't detected during an alignment/rotation. The odds of both tires--less than halfway through their usable life--failing identically by chance at the same time are astronomical. Not detecting failing tires during an alignment/rotation is gross incompetence. Either would be a case of Stroeher's dropping the ball--with potentially deadly consequences. * They controlled the risk factors. The service manager (Lane) insisted "nothing we did could have caused it." During alignment/rotation a shop sets tire pressures, handles mounting/beads, torques lugs, and evaluates tire condition. Errors in any of those can lead to overheating/over-deflection, which can result in tread/belt separation (per NTSB and USTMA). So it appears Lane is either unqualified to do his job, or he was lying. * Duty of care--breached. They returned the car still misaligned after charging for alignment, then brushed off concerns. When I said I was unhappy with the original alignment, Lane handed me the keys and said, "If you aren't happy with our service, you should take it somewhere else." No investigation, no documentation, no concern. Bottom line: reckless indifference to customer safety and an abject refusal to take accountability. And I get an alignment that didn't fully align the car and ended up costing me over $700.

We had a nail in a tire while traveling - fixed it with minimal time and expense. Thanks for saving…read moreg our anniversary weekend!

I've purchased a 2022 RAM 1500 and a 2023 Jeep Wagoneer and had a very satisfactory experience for…read moreboth purchases. Since..I've used the Service department for scheduled oil changes, and tires rotation and step out repair with satisfactory results. Overall, the sales, finance, parts, cashier and service staff are very attentive, service oriented and friendly. Currently, the service department is handling claim with Stellantis for the truck wheels falling inserts and the service advisor is doing a great job in pursuing the matter. This dealership has a family type atmosphere!

3rd vehicle, 2nd Jeep GC, that I've ordered and took delivery from this family owned, small town…read moredealership. Shawn was patient, informative & anticipated my needs throughout the whole process. Truly remarkable service that caused me to return again for this latest purchase and continue to earn my loyalty. Big city service with a small town feel.