Note: This is the older Walgreens across from La Strada and not the newer one by Contra Costa…read moreCollege. Walgreens has the right intentions but tends to fail on delivery. The store is always a little messy, customer service is average, and lines are typically a little long at the register. However, I do take advantage of their lower prices over Long Drugs (now CVS) and there are certain services I enjoy, such as ink cartridge refilling. The refills only run $12 and in contrast a new cartridge runs about $30 or more. The store stocks everything you need from a general store and has a pharmacy, that I've yet to try. And if you ever need a vibrator before going out on a date, they stocked that as well! Check my photos. Pros: + Redbox

I rarely write reviews but my experience today raised concerns about medical ethics, leaving me to…read morefeel I should caution others to stay away from this pharmacy. My daughter had surgery this morning and the surgeon called in several medications, including one we needed to start immediately--a steroid to prevent post-operative swelling that could lead to medical complications. When I got to the pharmacy at 10am, it wasn't open. After waiting in a long line, and after they opened late, the only, overwhelmed pharmacist on duty said she was completely backed up and had just starting in on 75 orders. She refused to provide me with any information about where my daughter's prescriptions fell in the queue, but urged me not to wait for them, saying that she couldn't even ballpark when my daughter's medications would be ready and that it could take all day. I explained the medical urgency of the one prescription, but there was clearly no triage system in place and the pharmacist remained quite clear that she couldn't even provide an estimate of when it would be ready. Fortunately, I thought to call the surgeon and get the prescriptions rerouted to CVS. But this Walgreens pharmacy's poor quality still led to a medically contraindicated delay in getting my daughter the medicine she needed, increasing the chances of post-operative complications.

This is my go to place to get my Thyroid meds and any meds at that. Everyone is so welcoming and…read morebeyond uplifting. They're very helpful and go above and beyond for us. Next time you have to refill your prescriptions make sure to give them a try if you haven't yet.

I trust Josh and Kevin and call them with questions without ever feeling rushed. They patiently…read moreanswer my questions and give great advice. I highly recommend Brookvale Pharmacy!

If I could give negative stars I would, not only is the customer service horrible but no one…read moreanswers the phone. And, 8 times out of 10 the manager will hang up mid call and pretend it's an accident.

Absolutely horrible customer service. Do not get your meds sent here…read more And if you accidentally do. The district manager name is Jason and his number is 6503484237. That's the only way you're going to get any help!!!!

I was looking for a cart because I need tons of bottled water, I asked one of the employees if…read morethere's available cart he said NONE perhaps he offered to carry those bottles way through to my trunk. Excellent service. By the way he's name is JOSEPH

FINAL UPDATE: 4/18/2026…read more I HAVE TRANSFERRED ALL MY PRESCRIPTIONS TO AMAZON PHARMACY. Last week, the pharmacy drive-up window was closed, no one in the pharmacy would answer the phone, a medication refill I ordered was canceled without explanation (happened before). I had my doctor send my scripts to Amazon Pharmacy, and they were delivered to my door in TWO DAYS. This is not an ad for Amazon Pharmacy. I mention this because of the comparative efficiency. Imagine not being able to get life-saving medication because your pharmacy is ignoring calls and canceling medication orders with no explanation. I'm done with this place.

I hurried to pharmacy while they were closing. Their gate was half shut, but they were able to help…read moreme. Was surprise! The store is clean & "lived in" at the same time. The employees seem relaxed.

I keep telling myself I'll never come back here.. yet here I am again, just trying to grab one…read morequick item and ending up waiting... and waiting... for someone to unlock the case. There are only two employees running the entire front area, and apparently, that's not enough to get the case opened in a reasonable time. It's disappointing because this store is just a mile from my house, but it's changed so much. The shelves are often bare, and the overall experience has gone downhill. If theft or "shrinkage" is such a big issue, why not have a security guard or another solution in place? Something really needs to be done to get this CVS back on track.

If I could give less than one star, I would. I scheduled immunizations here last week. I called to…read moreconfirm the appointment the day before and they assured me, yes, my appointment was still scheduled. Then, the morning of the immunization, I drove there and waited in line to be told that no, there were no vaccines left ('23 Flu Shot.) If you have to make an appointment and confirm, and they can't even count how many vaccines they still have and hold on to them overnight, then they must be pretty bad at their jobs. Total waste of time and delays. Never again. Stay away.

I've had 3 prescriptions filled on 2 occasions. I have spent well over 1 1/2 hours standing in…read moreline and I can never accomplish it with one visit. This place is a disservice!

[ This review is for the pharmacy only ]…read more Went there for my covid booster today. The pharmacy lady at the register was extremely rude and slow (full figured lady with glasses). Tbh, i was not expecting customer service from a local Walgreens, but her negativity was too much. She didn't seem to care about her job or the customers. Seriously, you don't have to work there if you hate your job. Just don't take it out on others. Be nice. The location is quiet with ample parking. The other staff are fine.

Everyone working in the Pharmacy on Saturday's are incompetent. They are mean, rude don't offer any…read morehelp or solutions to your questions regarding your medications. I've complained to the BBB twice. And the problem still isn't fixed. They need to bring in a whole new crew that specifically knows about the problems from the previous crew. So, these problems can get resolved. They don't even deserve 1 star.

Was coming here after Kaiser disappointed me. And was told they were gone. I didn't believe my…read morehubs, but they are gone. A lot of Places in this strip mall are gone. Foods co has a lease sign on the door.

I had just went to the Walgreens one last time here in Richmond, California today on February 10,…read more2025 and the store had just closed. Last month in January 2025, I noticed that a lot of items at that store were not on the shelves and some items were still there on the shelves as I could not find a Speed Stick deodorant at that Walgreens at that time and I had to go to the next nearest store Foodsco to buy a Speed Stick deodorant locked inside the case.

They suck . Don't help folks past 6pm . No compassion . Use the regular cvs . Horribleread more

Now they do not open until 10 am. I switched all my mothers prescriptions to Walgreens. They open…read moreat 8 am. Its easier to pick up meds. Also , unlike cvs, they will mail the prescriptions. Also no extra charge. Fyi. Also I dont have to park a mile away and walk through Target to get there.