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    Central Movers

    3.0 (2 reviews)
    Closed 8:00 am - 10:00 pm

    Services - Central Movers

    Out-of-state moving

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    Thompson Tuning

    Thompson Tuning

    4.6
    (8 reviews)

    William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

    I want to be clear up front that the technician who tuned our piano over six months ago did an…read moreexcellent job. The quality of the work itself is not the issue here. My concern is with the way Thompson Tuning handles scheduling and billing. A follow‑up appointment was booked roughly six months in advance - which I did not confirm or accept the invite. After that, I received no reminders, no confirmation request, and no communication about the upcoming date--nothing until a "technician is on the way" message on the day of the appointment. Unfortunately, because there had been no reminders for an appointment made so far in advance, I had not kept that specific date blocked. After I missed the appointment, I was sent an invoice for the **full service fee** of $225 as a no‑show charge. While I understand that businesses need cancellation policies, I think it's unreasonable to hold customers to a 100% fee for a six‑month‑old booking with no reminder or confirmation. In my view, a more customer‑friendly and fair process would include at least one reminder and/or a confirmation request before applying such a steep penalty. Bottom line: - Quality of tuning: very good. - Business process and customer communication: disappointing and out of step with what I'd expect for a $225 service. I would recommend anyone considering Thompson Tuning pay very close attention to the cancellation policy and be aware that you may be charged the full amount for a missed appointment even if it was scheduled months in advance and you receive no reminders.

    Crofton Piano Company

    Crofton Piano Company

    4.0
    (4 reviews)
    $$

    If you're in business for a piano or lessons, don't look any further than here! You won't find…read morepeople more knowledgeable about these instruments or the craft of playing them! I take lessons with Audrey, and she is GREAT! The feedback I get from my lessons is extremely helpful, and my progress speaks for itself.

    We had a beautiful 1926 Grotrian Steinweg Piano that needed to be refurbished and, unfortunately…read moresold, so we called Crofton for the refurbishment and subsequently to sell it on consignment. Crofton Piano picked it up from my mother's home in Virginia, gave her a statement that she would get $15,000 upon it's sale, refurbished it and listed it on their website for over $45,000. It hadn't sold in over a year and we weren't surprised by this...we knew it would take some time to find the right buyer. I finally called to find out the status of the piano only to be told that it had been sold on an installment plan to a "gifted pianist" for $6,000. At no point had we been contacted to approve this and Mr. Fisher claimed he "lost" my mother's contact information. Finally after getting my attorney involved, he promised to send my mother monthly payments of $500 for a total of $6000 and we accepted since it was clear we were never going to see that $15,000. He sent two payments and the money stopped coming. My mother is on a fixed income and that money would have helped her a great deal. Steer clear of this rip off artist.

    Central Movers - movers - Updated June 2026

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