William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

Chaz has been tuning our piano for over 6 years! He arrives on time, tunes our piano, and then…read moreplays it beautifully to verify that it's in pitch. I highly recommend Pitch Perfect Tuning!

Always on time, always professional and clean, always a pitch perfect tuning!! I've used them for…read moremany years and highly recommend them!

David definitely knows his stuff. He fixed several things…read moreother tuners could not. hammer hitting too near the end of the string stop, hammers not releasing far enough etc.

From the owner: Expert piano service by a Registered Craftsman.read more

Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.

On time, friendly, courteous, professional, efficient. Reasonable fees. Will certainly hire him…read moreagain when piano next needs tuning.

From the owner: Every piano has a story. I want to tell others that story…read more Every piano has a voice. I want to make that voice sound as beautiful as possible. That’s why I tune pianos. Your piano should have a tuner that cares about it as much as you do. It’s a musical instrument, but it’s also a memory maker, a joy giver, and a storyteller.

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

Eric tuned our piano today and we could not be happier! The sound on some of the keys was really…read moreoff and he spent 3 hours ensuring the sound of the notes were correct. Professional and thorough. I highly recommend him if you need your piano tuned.

From the owner: Piano Tuning and Repair in the Washington D.C. and Baltimore Areas…read more Book entirely online