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    Murphys Fireplace & Stove

    Murphys Fireplace & Stove

    2.6
    (18 reviews)

    Saw their van driving down the road and took a picture. That's how all good stories start. Actually…read morecalled hem for a quote and speedy but fair. Went with s regency insert. Although communication was spotty both Henry and Travis were very efficient with the install and chimney repairs. Henry pointed out that the front top of the onset was scuffed. They called in and got a replacement. Unfortunately for Travis who returned the following week with the replacement that part was also damaged. Travis called all over town for a replacement after regency told him to just touch up paint. Seriously??? How much did we pay for this thing!!! Lucky for us Travis found a part and made sure it wasn't damaged and installed. The 4 stars was because we had to call to follow up on scheduling since didn't get email of confirmation. Would recommend murphys but steer clear of regency products. If they aren't willing to replace damaged parts it's not worth spending the extra money. Also regency doesn't mention or show in any of their brochures the eyesore digital catalytic combustor monitor. It's attached to the side of the insert and has a purpose but they need to let consumers know that this ugly thermostat exists. We were blindsided when it was installed (no fault of murphys) and if you don't have it installed it may null and void warranty. Yes I'll post bad review for regency in as many places as I can find. Thank you Henry and especially Travis for taking the time to find resolution for this issue.

    Called to inquire about an estimate and was told by a very dry unpleasant person over the phone…read morethat all their appointments begin with a cleaning. I advised I just need an estimate and was told that they can come out but an estimate would not be given on site. Understandable, but the way it was presented was enough for me to look elsewhere. I'm always willing to give people the benefit of the doubt, but my experience as a first time caller of this company to try to give them business was not that great.

    Central Mechanical - hvac - Updated August 2026

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