Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

I have come here a few times and it's been fine. My daughter and I bought new phones at AT&T. They…read moredidn't have screen protectors so we decided to go next door to buy some and have them put on our phones. The worker seemed nice and worked quickly. BUT what he was watching on the tv was inappropriate for a place of business. I did not catch the first line of the show that was on the TV but the next line (that was repeated several times) was, "I'm gonna eat your a**." Luckily the daughter that was with me is an adult, but that really doesn't matter. I am in a place of business that is not catering to strip joint clients. I am in a business that is catering to people of all ages. It was highly inappropriate to be hearing this on the TV that was accessible to everybody in the store. I will say that when I looked at the TV, everybody was fully clothed, but that is still inexcusable for the type of language that was being said on this particular TV program. I will not be back because I do not want to hear that. What you do in the privacy of your own home is your business but not in a place of business. I will be letting all of my families and friends know not to go there. I am just glad that my younger daughter was not with me. oh, and by the way, the employee apologized for what was on the TV. As if that made it OK.

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

If I could give this place negative zero stars, I absolutely would. This has been the most…read morefrustrating and disappointing experience I've ever had with a repair shop. Two weeks ago, I paid to have my phone screen fixed here. The SAME DAY I left their shop, my screen started blacking out. I immediately called and reported the issue, and the guy told me to record it if it happened again and bring the phone back in so they could fix it. When I went back, they told me they didn't have the screen in stock and that they would "call me" once they got it. Days went by, my phone kept getting worse, and every time I tried to follow up it was one excuse after another. I was told to come back multiple times, only to find the shop CLOSED during business hours with no answer on the phone. When I finally did get ahold of the owner, instead of helping, he was rude, dismissive, and even hung up on me. I asked for a refund since they clearly couldn't fix the issue, but was told they "don't do refunds." I asked where is their posted sign that says no refund , since every legitimate business is supposed to display it, and was told they "don't need to have one." Basically, they take your money, do a poor job, and leave you stuck. They kept pushing me off, telling me "come back in 3 days," then "come back in 2 weeks," then just flat out ignoring my calls. After all this time, my phone is still not fixed, the money I paid, and I've only been treated with disrespect & rudeness. This place is completely unprofessional, untrustworthy, unreliable, and dishonest. Save yourself the stress and DO NOT trust McHenry Phone Repair with your devices.

Terrible customer service and they don't even have the parts in store I left my phone for a week is…read morewhat I was told then i didn't get it for over 3 weeks the prices are supposedly half off but it's really like 5% off compared to other places I'd honestly rather pay full price else where after my previous experience

The owner is usually on sight. He and his staff go out of their way to help you find what your…read morelooking. They won't try to just sell you anything if the gadget isn't right for you they will be honest. If there is something you want they will try to get it. They are informative, honest and fairly priced. Not only that but they are not greedy if your maybe a few dollars short, they will give a discount to help. I keep going back because I know they are fair.

This store has the best service very friendly, great atmosphere, a LOT of tech, and a great place…read moreto sell your gadgets and tech you don't need/want for store credit which is what I go for and outside money (not in store credit) I drive from Stockton just to go here! Great place!

I brought my MacBook Pro m3 2023 in because of a mother board issue that was going to cost me up of…read more700$ at the Apple Store they were able to single out the issue and fix up my laptop for way cheaper than the Apple Store trouble shoot completely s/o to them !

Brought my MacBook Pro here with a broken screen and the fixed it with the quickness, Even fixed a…read morebroken key I had as well. Computer is running great now! Such good easy people to work with and great customer service. Definitely using them for all my electric needs from now on!

Needed to fix the back glass panel of my Samsung Galaxy S10+ and decided to drop by. After some…read morequestions the total for the fix would be $62, which I think is not bad although I have no idea of the usual prices. The only thing I can possibly nit pick at is the fact that after the repair there was a little bit of adhesive on the back, but honestly that is nothing you can not get off yourself. Overall they are very nice people and really gave me as much information on the whereabouts of my order as they could. They even called back in the guy who does the actual repairs as I had missed a call from them telling me he was ready. Great little business and I will always return to them whenever I need any type of repair.

Jon was incredibly helpful. I originally went to repair all and after watching the white guy try to…read moremake some extra money on a customer by lieing and then charge me a deposit after him coworker already ordered my part, I figured I'm not bringing my phone back. They start high and change prices later if u ask. I'm so glad I found Modesto phone repair. Jon was incredibly honest and tried to salvage my phone first before switching any foreign part. When it didn't work we went to plan b and when plan b didn't work he said he tried everything but too much damage was done. He didn't charge me for labor. I appreciate his honesty. And his prices were half of what repair all wanted to charge. I value honesty and will always bring my needs here. Thank you Jon for your service. I hope I don't need you again but if I do I know I can trust you.

Do not go to this store to purchase a phone or service...when you explain a problem to an employee…read moreabout your service, for example; I'm not getting the service that I've been paying for and please correct this problem for me, as in my situation, they will try to convince you to accept this and keep paying them...for service you're not getting! Wow I've never seen anything like this...my situation is still not resolved and I seriously doubt it will. This store is a rip-off and they take advantage of customers who live in the area who have limited resources. That's bad business for sure

From the owner: At Caliente Wireless we offer many unlocked cell phones to allow customers to choose what carrier…read moreis best for them. We have many cell phone accessories from tempered glass, screen protectors to Bluetooth speakers. We are a Boost Mobile authorized dealer. We have many bring your own phone plans as well like SimpleMobile, PagePlus, Net10, H2O wireless, easyGO wireless, and Lycamobile.

In the past I'd prefer going to the sisk location as there is usually less people vs the mchenry…read morestore. I have no idea what has happened, or if management has changed. 3/4 of the employees working were completely unprofessional and messed around like it was a school yard. We even had a male sales representative interrupt our service to chat with the woman rep? At the time we were the only guests being assisted... As if their childish comments couldn't wait until the store was empty. Avoid the sisk location! Wow

Waited in the store for a half an hour without one person acknowledging my presence....worst…read morecustomer ******* I've ever seen. Not even a we will be with you in a second , these people have ZERO clues about customer service and looked like they would rather be anywhere else but at work.

Worst Verizon service phone store I have ever been too Not…read moreeven asked one time will be with you shortly or it's a long wait 2 employee sitting on there desk no greeting just busy with two of the clients Waited 40 min and no even a hi 2 more people came after me and waited 5-10'min and left in frustration Never ever goign to this store again This store needs a serious staff and helpful staff

I'm a 25+ year plus customer of Verizon. We recently switched to a new Verizon plan with new…read morephones. It was the most messed up transaction I've ever done in my life. Spent hours and hours with them. Everyone there give different info. Wish I could leave Verizon, but now we are trapped in a 3 year contract.