Bonnie & Ashley provided outstanding service today. Bonnie told us she was new but was so friendly…read moreand figured out everything we needed. She's a great addition to their team! I appreciate their time when I vented about my mother-in-law and our situation (needing to downsize her space and her health condition). I wish everyone who works in Customer Service had the same warmth, empathy, and compassion these ladies have! Bonnie even gave me a big hug before I left. Aww, such an angel. :-)

Extremely helpful, Steve and his team were awesome, helped us find the perfect sized unit for an…read moreamazing monthly rate!

More cameras and security. Better staff that understands when your storage unit has been robbed by…read morestaff and all your life long belongings are gone they should care but they don't

Be very careful of this company and its poor business practices. We have been with them for just…read moreover a year and they have increased their cost twice. The first increase was for 13% their newest increase will be 36%. Customer service is fair and the facility is kept clean for the part. We have had some issues with bugs getting into our unit. I strongly suggest you think twice before using StoreQuest as your storage provider. We will be looking for a better company next year.

Marlo, the lady in the office is so amazing I showed up a couple minutes after six and she closed…read moreat 6 PM. She opened the doors and was filling out my paperwork, When the rudest man that I've ever had contact with comes into the office and reprimand me for my truck being parked in the wrong spot I went outside immediately and I said I'm sorry I didn't know where to park and he was rude about that too. I'm 70 years old and for a man to talk to a woman like that is unbelievable and unexcuseable much less a manager that lives on site and he said he wasn't being rude so what does that mean he's an asshole all the time????? Needless to say, I left without getting a unit Needless to say, I used a few choice words and left without a unit

If you are relocating to the area and are in need of a storage I highly recommend Security Public…read moreStorage! Steve & Angela are wonderful Managers and always go the extra mile for their customers. All the office staff are great. I have been a customer for almost a year now and I wouldn't think of going to another company'. Never any issues or concerns, and I can always rely on them to contact me if there are ever any changes beforehand. They always call you with a reminder notice that payment is due so you aren't hit with a late fee. And obtaining a storage is easy as 1-2-3 they get you in and out quickly. They care and aren't looking at you as just another dollar sign. They look at you like family and treat you like it too! Don't believe me go ahead and see for yourself. Thank you Security Public Storage Staff for all your help and hard work in keeping my storage and items safe!!!

Customer service is always great! First rented from Ellis Storage in 2004 for about 10 years with…read moreexcellent service. Started a home project recently that required items to be stored for a few months. I returned to Ellis Storage and noticed security upgrades, and the same excellent customer service. The cost was a concern, but the unit came with a four month special. Call or check the website for specials.

This group is everything you'd want from a Storage/ RV group. We left a message on Sunday- we got a…read morecourteous & quick call back from Deborah. We asked if Robert might be able to meet us at the site, " Yes he'll be there". We were late, delayed by rain and traffic, but Robert waited for us. Happy to see us, pleasant and knowledgeable. He showed us around, helped us select a place. We went back to finish up paperwork with Suki, also pleasant, organized, and efficient. Our information was not faxed by our insurance- but she was prepared. For all the little issues- she remained upbeat. We worked with 3 people- Each one was customer service focused and smart. It could have been a nerve-wracking experience but it was EASY!! Big thanks for being collaborative and helpful! 25% off for first three months & month to month- that is Great too!

Very unsatisfied with the rates. Our space was $89.70 and after 3 months, it jumped to $151.70 and…read morethey added a $31.10 insurance rate to the cost although we do not want it. We chose a lower insurance, minimum, but they cannot make adjustment because we notified them 2 days after the due date. I will be looking for a cheaper and a more reliable self-storage to move my stuff as soon as possible.

The best Storage facility I've dealt with so far. My company deals with nothing but storage…read morefacilities to be able to get our product sent to us and stored and this place goes above and beyond to make sure all my inventory is put in my storage unit in a orderly and neat manner and honestly they don't even have too. The workers are super nice and are always checking to see if there's anything else they can help us with. 5 star rating!!

Tricia was awesome, she worked with me to lower my monthly rate. And when there was an issue, she…read morewent the extra mile to make things right.

Placed my items in public storage for three months, the last month the price went up. Upon picking…read moreup my items, my things were covered with rat pee and poop. After moving my items out, I was charged the following month due to me not properly "moving out" by not taking the lock (public storage lock- not usable or useful to me). Payment was non negotiable and had to be paid even though items were moved out before. When i explained my situation, the office clerk did nothing but mentioned collections and my credit being affected if not paid. I ended up paying another months payment along with the late fee. Of the items I retrieved from the storage, 70% percent had to be thrown away. These were my actual, priceless items. They're irreplaceable. Due to me not having insurance, nothing was covered and so I'm just without. The reason why I did not get insurance this time was because I previously had my items stored and the same thing happened and insurance didn't do anything about it. I transferred storage places and another time I had my unit broken into and insurance/police were intolerable (even though I was calm and patient during the whole ordeal). Upon moving back to this location, I'm already dealing with a lot of things and this put a damper on my life. The photos don't do justice as to what I had to deal with at this location.

This place is actually VERY secure!!! For the price, You get a bundle of a perfectly secured…read morestorage WITH an alarm, Regulated hours, And a motion sensor light when you walk into your unit!! Donna got me situated upon arrival, Had the MOST AMAZING energy through my entire visit, Gave me a tour of the place and made me feel like family very fast, she is AWESOME!!!

Donna and Laura are very friendly and knowledgeable. They answer any and all questions that you…read morehave. I would highly recommend SPS Riverbank based on the office staff alone.

I had an excellent experience at this business! I had a unit for several years to store my teacher…read morematerials that I could not fit into my classroom. The facility was always clean and in great condition. Access was easy and safe. This is a small, yet high quality facility with no frills or chills. The value is AMAZING! It was substantially less expensive that the basics of others in Modesto, and its location could not be better. The best part, though, was the customer service! From replacing a lock to dealing with billing, the staff went above and beyond. They reached out if there were issues. They were always available to help. You cannot find a better storage solution in Modesto than Modesto Self Store It. It is the best bang for the buck!

Ken is a good guy. Place is nice and great pricing. No issues with anything my lock was left off…read moreone time he called me and had it handled. Your stuff is safe here.