I pay $15 per month for a monthly spray tan, which is an awesome price. Light, medium, or dark…read moreoptions, which I love and they usually last me 2 weeks. Add ons like the color accelator and scents are a few bucks extra. Everyone I have encountered at the front desk is so sweet and they run monthly promos too so if one tan is not enough, you get VIP pricing for additional tans. I don't use tanning beds (sorry, but they just aren't good for your health!), but the entire facility appears to be very clean. If you do the membership, just remember if you don't use it, you lose it!

I've been going to PBT on and off for years, mostly for spray tans. Last year I tried their 4-pack…read moreof sauna sessions with red light therapy and really enjoyed it -- it was warm, relaxing, and close to home. That's what made me decide to join a membership when I got an email deal in August. On 8/22 I signed up for the $49.95/month wellness membership, thinking it included the same sauna with red light I had enjoyed before. I was clear to "T" when I signed up I wanted what I used in the 4-pack and repeated to her that I was buying the membership with red light sauna and she confirmed with me that I was. Unfortunately, I never got to use it once. My first visit, the sauna wouldn't turn on at all and I was told a manager would call me (no one ever did). When I came back, I found out my membership didn't actually include the red light sauna at all -- and the one that does is $69.95/month, a price that isn't even listed anywhere. I was told "they don't really advertise it" by the Manager. Luckily, the manager was there that night and since I hadn't been able to use it at all, I cancelled that night and was told a refund would take 10-14 days (still waiting to see if it covers both partial August and September). The employees I interacted with were all friendly and tried to help, so I don't blame them. But the memberships are very confusing, and management really needs to train the team so customers know exactly what they're buying. Disappointing, because I was excited after trying the 4-pack, but never got to use the membership I thought I was signing up for.

I love love love this facility. I've been tanning for…read moreyears at the same location until it went out of business. This facility is so much more clean and the staff is super friendly, helpful and knowledgable! Ask for the cold eucalyptus towel....very refreshing on a hot day!

This used to be a great place until Chandler became part owner. They go thru staff very fast they…read moreare not trained well. And some of the staff is just Rud and should not be working in customer services. There are some great staff be they usually come from the Scottsdale location. The salon had a flood and never notified customer in the beginning. Then they even bill me that same day and then were closed for almost a month. Then there was never an email stating they were back open. When I want back the girl at the front desk was giving me dirty looks and when I said something she said I will show your rub. I requested my monthly back and to cancel. Do not go here!!!!!!!!!

I LOVE Sunchain tanning. Each spring I sign up for a Level 4 membership & get my base tan on before…read moreour annual beach vacation. I have considered using a salon closer to my house (as it's pretty far from my house) but every year, I talk myself out of it & return to Sunchain. I love the staff, everyone is always so friendly and addresses me by name when I arrive. The facility is always clean & I love how nobody is pushy about buying their lotions. I've heard about heavy sales pressure at other places... I can't stand that! I literally can't imagine using another tanning place. They have a wide selection of beds, their pricing is very reasonable. I have only used the stand up tanning bed. They also offer spray tanning, if you're into that. I like that you can manage your membership online- so convenient! If you're looking to get your tan on before your summer vacay, look no further - Sunchain has something for everyone!

Great beds, friendly staff, clean and good value. I highly recommend!! A lot of tiers and options,…read moresomething for everyone.

I've been a customer of Palm Beach for a couple of years now, this location being my home store…read more The location is easy to get to and I've never had any issue with parking or getting in quickly. The store itself could use a little TLC, like upgrading the flooring, furniture, and fixtures, but sometimes that's out of the control of the actual location itself. I've never experienced a malfunction or mishap with any equipment, though! The associates at this location really care the brand. They are always friendly and attentive, knowledgeable and considerate. Tanning can be expensive when you consider the membership and products altogether, but the associates are great at providing the best possible customer experience and tailoring their offers to what each customer needs. They're also great at prioritizing different needs and managing slow and busy times. I would love to see the company throw a little more money into the upkeep of the salon, because I believe Palm Beach could feel a little more luxurious with just some simple upgrades. Other than that, I've always enjoyed my experience and will continue to visit this location!

I honestly don't know why I kept Palm Beach Tan on my email list after having a bad experience with…read morea membership at the Chandler location last year, but this morning officially did it for me. I'm flying out tonight and received an email advertising "Try Any Service for $10," including a spray tan with 3 additives. Perfect timing, so I figured I'd stop at the Tempe location on my way to work. Before going, I specifically checked the fine print in the email AND the website because I wanted to make sure there wasn't a "new clients only" restriction. I didn't see one. When I arrived, the receptionist asked if I had received the promotional email, which I showed her. She checked me in using my ID and then told me that because I was a former client, the promotion didn't apply -- apparently it's only for new clients. I explained that nowhere in the fine print I could find did it say "new clients only." She was nice about it and even called her manager, so my frustration isn't with her. They discussed my account and determined my last visit was August 30th of last year and that I could use the offer once a full year had passed. So apparently I'm eligible in a few weeks...but not today. ‍ I left without getting the spray tan. If a promotion has eligibility restrictions, especially something as significant as "new clients only" or "you haven't visited in a year," that should be clearly stated BEFORE someone makes the trip to the salon. I'll include screenshots of both the email I received and the website promotion because this is exactly why customers need to read the fine print -- although apparently even that isn't always enough. Unsubscribing this time. For good.

Kora is awesome! Super knowledgeable great at her job! Signed up new full membership because of her.read more

Walked in today wanting a spray tan from a new place every other place i went hasent had a issue…read morewith me being 15 they said they could not spray me never going again wouldn't recommend

Read entire post for update- Yeah, just don't. The owner is…read morenot very polite. I love red light therapy and options are getting slimmer in the area, but I'd rather drive a little further to enjoy the experience and invest in myself and my health. Underwhelmed and in a membership for 57 more days now (yes, I'm counting) until I can go to a place with better customer service --- Update: I believe in being honest in business and as a business owner, definitely think fair and honest reviews are important. I also think sometimes we are busy, human, stressed, multitasking... whatever. The first day the owner was here after purchasing my membership, I found her to be completely rude. I was taken aback by the way she spoke to me. Since, I have been here often, probably 4-5 days a week, and she is here maybe 3 of those. She has been courteous, friendly, and done an excellent job with customer service, in spite of my negative review. I don't even know if she has seen it, nor has she spoken to me about it, but having had the exchanges I have had with her since makes me think it was a 1 time miscommunication. I have found the rest of their staff to be friendly and proficient as well. So I'm updating my review to reflect a much better experience than my initial impression. Had I not paid for a membership I would have never come back. I might consider keeping my membership. #redemption

Went in 20 minutes before close (which I try not to!) and the staff was still so polite and…read moreunderstanding! Got a spray and it was so simple and clean!!! they had a great deal going! Definitely recommend!

ASU students: Be sure to pick up a copy of the coupon book that is passed around on campus at the…read morebegging of each semester. It has great coupons for local places including Celebrity Tanning! I normally use the $10-1 week all beds coupon that allows you to use any bed, even the top beds that are usually $25+ for one use. It's a great way to prep for Spring or Winter break travel plans. The staff is always nice and there is usually beds open. If not, the staff is great about cleaning them for you. I've never waited more than 5 mins and I've only waited once! The staff are also knowledgeable about how everything works in case you're new or have questions! Great price, great tan!

Love this place. The location I go to service is amazing girl in front is super friendly. I pay for…read morethe everything membership includes any room or machine they have. Tanning beds, Redlight beds, sauna , cold plunge.... Amazing place

Friendliest staff. Whoever does the hiring, I hope you know you have a great team. I'm Always…read moregreeted by my first name, the location and beds are always clean and the girls are always smiling and welcoming.

Love this location. Always had great customer service. Clean spa. Friendly staff. Smells good insideread more

Club Tanning is my go-to spot for a golden glow!…read more The owners and management are incredibly friendly and always make me feel welcome. The establishment is spotless, which is a huge plus for me. Not to mention, their prices are reasonable, making it a win-win. Highly recommend it to anyone looking for a clean, friendly, and affordable tanning experience! Side note: many of the negative reviews left previously were under different ownership. If you had a negative experience previously I'd recommend giving them a try again.

I've been coming here since i was a beginner in tanning, a wee lassy. It's always been my go-to…read moretanning salon! Clean good priced and friendly staff!

Amber was absolutely amazing and did a PERFECT job! I'm newer to spray tans, and she was so…read moreinformative throughout the entire process. She took extra care with details like my palms, feet, hands, and nail beds, which is something I've never experienced anywhere else before. She also had a large suction/filter system that made the experience so much more comfortable since you're not left feeling like you can't breathe like at some other places I've tried. Most importantly, she made me feel completely relaxed and comfortable the whole time, even though I booked my appointment last minute. I will definitely be returning and honestly will probably only come here from now on. Highly recommend Amber!

Beautiful custom tan! Amber is wonderful and the experience is completely stress free.read more