I'm a long time client and have kept coming back because of the consistently exceptional quality,…read moreambiance and great value!

I have been to multiple massage therapists due to chronic neck and back pain. I value a therapist…read morewho listens carefully to what I need. I was suffering from the loss of my house and she just listened. Kat was a wonderful example of someone who made me relaxed and addressed my pain with ease and listened when I needed changes in pressure during the session. Extremely professional and very skilled at her craft. I would absolutely recommend her to anyone!

Aji Spa was a FANTASTIC experience that left us feeling relaxed and refreshed. We recommend getting…read morethe Desert Bloom Massage for 80 minutes with the Amethyst face mask. After that, take a dip in the spa pool and order some lunch! NOTE: Get your spa appointment for as early as you can as the co-ed lounge gets super crowded. It also gives you an advantage with nabbing a good pool spot with an umbrella!

Thoroughly enjoyed my first time visiting the spa. I came to celebrate my friends' birthday, and I…read morefelt like I was treated myself! I cannot say enough good things about the parking lot, the services, the amenities. Extremely peaceful, and there was restoration of a different level ushered into you in every room. I have been getting massages since I was eight due to chronic health issues. This was my first deep tissue massage as I prep my body for fascia release massages. I plan on coming again and spending the whole day there. Do not sleep on that shower by the way lol. The shower was absolute heaven, and I wanted to take an even longer one, but I had a place I needed to go. I will be putting in an extra hour of my visit just to get two showers in. lol

I recently had an amazing experience at the Narande Spa at Marriott Phoenix Resort Tempe at The…read moreButtes and it was exactly the relaxing escape we were looking for. We booked a couples massage and it was fantastic from start to finish. The massage therapists were professional, attentive, and clearly very experienced. The room was peaceful and comfortable, and the entire experience felt thoughtfully designed to help you completely unwind. It was the perfect way to spend time together while still getting a high-quality spa treatment. My GF also had a facial, which was equally impressive. The esthetician took the time to understand her skin and customized the treatment so it felt both relaxing and beneficial. Her skin looked noticeably refreshed and hydrated afterward, and it was one of the better facials she's had. The spa itself has a calm, tranquil atmosphere and the staff throughout were welcoming and attentive without ever feeling rushed. One small thing to be aware of for couples: the locker rooms are separate, so there isn't a shared space where couples can sauna or shower together before or after treatments. That said, the amenities themselves are very nice, and it didn't take away from the experience. Overall, it was a wonderful visit and a great way to relax and recharge. Between the excellent couples massage, a top-notch facial, and the beautiful spa setting, we'll definitely be back.

**Birthday Spa Day for a Group Stressful From Start to Finish**…read more I considered this spa visit months in advance for a group of 3-6 girls celebrating a birthday I called to ask about the amenities several times and explain explained to this. We intended to spend the whole day at the spa and get ready there before a dinner celebration, so I called ahead and confirmed there would be enough space and that the amenities would work for that. They did not. **No welcome, no guidance** - On arrival, the front desk gave us no map, no tour, and no key for the amenities listed in their own spa menu. - I had no idea where anything was -- not the pool, not the relaxation areas, nothing. - I went for a walk on the property, ended up by a small cave, and had no way to get back into the building. I had to call each time and wait for someone to come find me and open the door. **The facilities were not ready for a group** - The relaxation room has a direct view of the restroom stalls -- you can hear someone using the restroom while you're supposed to be relaxing. - The shower was broken. The solution offered after I asked if there was anywhere else to shower and get ready was : we could use the men's shower "around their times." But this might be a gamble - There were only two seats with a mirror for getting ready, in the locker/lounge room. Two -- for a group of girls. - Honestly, I've seen public bathrooms more spacious than this resort spa. **The service attitude** - Every single issue was met with the same word: "unfortunately." She must have said it ten times. - No attempt to fix anything -- no golf cart to show us around, no escort, no alternatives. Just "unfortunately." I was the one coming up with recommendations and solutions! **My pedicure** - I paid for a 60-minute treatment with leg Massage The treatment lasted about 25 minutes. - Every regular nail polish was dried up, so my only option was a gel color I didn't even like. - The technician applied the gel over my old polish without removing it first. I wasn't going to say anything, but I was pretty annoyed up until now. I called it out and she knew about it and just painted over it anyway.It came out bumpy, and the polish smeared off the moment I stood up. - During the appointment, an associate confirmed there is a mountain lion that runs around the property -- not exactly relaxing to hear after being locked out on the grounds. **The last straw** - My friend arrived, put on her robe, and it had holes in it and was still wet. She canceled her appointment on the spot. - We left and warned the rest of our group to cancel theirs before committing to this nonsense. A spa day is supposed to relieve stress. This one created it. If you're planning a group visit or a special occasion, book somewhere else.

Great place! Beautiful grounds, peaceful environment, great restaurant, pretty pool, conference…read moreaccommodations charming ... rooms lovely

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Overall, I had a very nice experience at the spa. The facility is beautiful, clean, and well…read moremaintained, and every staff member I encountered was friendly, professional, and attentive. The highlight of my visit was the massage. My therapist was phenomenal, she listened to my concerns, focused on the areas I needed most, and made me feel completely relaxed. I also appreciated the adjustable massage table, which made a huge difference since I have lower back pain. It was one of the most comfortable massage experiences I've had. I also enjoyed the complimentary champagne, delicious food, and excellent service at the rooftop pool. The attendants were incredibly attentive, and the drinks were very good. My only minor complaint about the rooftop pool is that it doesn't really have a view. My biggest disappointment was the sauna and steam room. Neither one got hot enough to be enjoyable. I spent over 30 minutes in the steam room without even getting warm or breaking a sweat, and the sauna wasn't much better. For a luxury spa, I expected these amenities to perform much better. Overall, I had a wonderful experience thanks to the outstanding staff and exceptional massage. If the sauna and steam room were properly heated, this would easily be a five-star spa.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

Wow...I've been to a lot of spas, and I just left the Spa at Camelback Inn. From start to finish,…read morethe experience was exceptional. This may honestly be my new favorite spa. The service begins the moment you arrive. The host actually ran to open the door for us before checking us in, which immediately set the tone. Christina checked us in and was incredibly service oriented. Since the regular tour guide wasn't available, she took the time to personally show us around the property, which was above and beyond. The remodel is absolutely beautiful and was done right. My only hope is that they maintain it over the years because it's a stunning facility. One thing I especially appreciated was the number of shared spaces. My partner and I actually enjoy spending time together at the spa, so I always look for spas that offer common co-ed areas, and this one has several. They also have a gorgeous women's-only pool with an incredible view, in addition to shared amenities. There were so many amenities that I didn't even have time to experience all of them. The staff genuinely seems happy to be there, and it shows. Everyone we encountered was warm, welcoming, and eager to help. For my treatment, I had Kristin. I almost hesitate to mention her because I don't want everyone booking her and making it harder for me to get an appointment but she was absolutely phenomenal. I was so relaxed that I actually fell asleep during my service, which almost never happens. I sincerely hope they continue maintaining this level of service because they have something really special.

What: spa day with hubby at JW Marriott's spa. We both had a calming 60 minute massage with female…read moremasseuses. I think mine was Elenor? Overall a good massage but I had to ask her twice to decrease the pressure and she also didn't put an eye mask on me when I flipped onto my back, which was awkward. It was also freezing in the room and although she said she put it on warm, it never warmed up. I was ok on the warm table, but when I got up afterwards, it was still as freezing as when I got in. They recently did a renovation and the women's shower area is really nice with big individual frosted glass showers with a dry area in front of the shower so that your things don't get wet. Prior to our massages, we enjoyed the co-ed pool area which is for spa guests only, 18+. This was a relaxing area with several water features with different pressures that you could stand under. They also had two small pools to the left which was a cold plunge and a hot plunge (no jets). The views of the mountains were so relaxing and the waiter Daniel was highly available for you to order food and drinks if wanted. Then I went to the women's only area to shower. They offer the most amazing smelling salt scrub (complementary) that makes your skin so soft. Don't forget to grab a bowl! The attendants in the women's area were so helpful. In this area was also a steam room, sauna and an area to dump a bucket of cold water on yourself. They also had 3 heated beds that you can lay on for 10 minutes before your treatment. After the massage, you go in a co-ed sanctuary and lay on a bed with a weighted blanket with noise canceling headphones for 25 minutes. This bed also vibrates to the sounds you choose. One side of my headphones wasn't working unfortunately. After, this led into a co-ed lounge. The hot water maker was already put away (at 5:06pm when they close at 6pm) so I couldn't make myself a cup of tea afterwards - especially when I still felt freezing, which was really disappointing. I expected more for $295 - better snacks and tea available until closing time. I don't think that is a lot to ask for. With so many spas in the area, if ever back in Scottsdale, we don't plan to return.

Clean business, tons of rooms available for solo/group/couples. Hands down best massage I've had…read moreanywhere. Ananda had just the right pressure. Will definitely be back

Came in with my girlfriend for my first ever massage and our first couples massage. The entire…read morestaff was super friendly and respectful. The massage itself was excellent and would definitely go back!

My husband bought me a Tranquility spa package with a stress buster massage and a facial with a…read moresugar scrub for Mother's Day. It was amazing! I had a masseuse named Gabby who gave me a really incredible all-over body massage but was especially great with the scalp and neck massage. I had a lunch and then had a soothing facial and sugar scrub with Zara. She is lovely! I told my husband that presents for Mother's Day and birthdays are easy now, just get me this! I'd give it 6 stars if I could...

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

My experience with this provider, Shannon, was blissful and wonderful ! Her massage skills were…read moreextremely relaxing and her touch was transformative. She is also so kind and considerate and comfortable to be around. The environment is safe and non-judgemental. I HIGHLY RECOMMEND her services ! !

She was amazing.... My body has never felt this relaxed in years and I would totally recommend itread more

From the time you walk in, you feel a sense of relaxation with the friendly employee at the front…read moredesk. I've had two massages now both from Ms. Leah and let me tell you, she is top notch. This is a sports massage establishment, and I only can account for Leah and say she can probably perform any massage style needed for the client. It has been a long time since I played competitive sports but with lingering issues from surgeries and just playing sports I feel amazing leaving Sol. I've had plenty of massages but when entering the room and going over the muscle anatomy chart on the wall to make sure the exact muscle groups are targeted shows the attention to detail that I've never experienced at any other massage establishment. Very thorough, professional, and caring. 10/5 stars in my book.

Been going here for 4 years and I love it! I've been seeing the same therapist who is the best!!…read moreThe staff is always kind and welcoming, I always leave relaxed. This is the ONLY place I would recommend to my friend and family.