***Revised***I originally left a review because I felt this situation was handled poorly. After…read morereading the owner's public response, I feel even more strongly about sharing my experience. The owner focused heavily on whether my appointment was booked the day before or the same day. If my recollection of the exact timeline was off by a day, I acknowledge that. At the time, I was traveling for work and coordinating appointments through my sister, who was calling multiple salons on my behalf while I was in transit. However, that was never the point. My concern was the lack of flexibility and customer care shown throughout the situation. Businesses have every right to enforce their policies. Customers also have every right to decide whether they feel valued when something goes wrong. Frankly, I found the owner's response far more concerning than the original dispute itself. The decision to publicly disclose extensive details about my appointment history, billing dispute, consultation, and private interactions felt unnecessarily personal, deeply unprofessional, and completely inappropriate for a public business review. Readers can draw their own conclusions. Personally, the owner's response spoke far louder than my review ever could, and I will not be returning or recommending this business. Original Review: I understand salons have cancellation and no-show policies, and I accepted responsibility for missing a same-day appointment due to an unexpected work obligation. However, after not visiting the salon for over 52 weeks, I had completely forgotten they still had my card on file. I was surprised to learn I had been charged $117 for a same-day appointment, especially since there was no opportunity to provide 48 hours' notice on a same-day booking. As a returning customer after more than a year, I believe it would have been reasonable for the reservationist to clearly communicate that a same-day no-show would result in an immediate charge of over $100. A simple reminder at the time of booking could have avoided this entire situation. What I find most unacceptable is being told the charge would remain as a credit that could be applied toward future services, only to later be told I could no longer be serviced by the salon. If a business decides it no longer wishes to have someone as a client, that is its right. However, keeping a customer's money as a service credit while simultaneously refusing to provide services raises serious concerns about fairness and communication. Very poor business practice by Tim, the owner. The communication was inconsistent, the handling of this situation was disappointing, and it is not how I would expect a returning customer to be treated.

Sal is incredible. When I first came in I had YEARS of black box dye on my hair. There was banding…read moreand my hair needed a color correction at first. This is where we are now. Sal is a responsible hair stylist and will tell you if it's safe to process your hair. He will tell you the truth about what is realistic for your expectations or if your hair has to be done in multiple sessions. I appreciate the care and caution, a lot of hair places I've been in the past aren't so careful with the hair. In 6 weeks I will be going a bit lighter. The salon itself is super nice. They ask you if you'd like a water, coffee or some tea. They have snacks if you're there for hours and need a little food. The salon is clean, the music makes the place feel like a fashion show and I've also taken my mom here! She loved it.

Love Vintage Park Salon! I've been coming here and seeing LeeAnn for over 10 years, and I wouldn't…read moretrust anyone else with my hair. Everyone is so friendly and welcoming--they truly treat you like family. I've had everything from haircuts to Brazilian Blowouts done here, and I'm always happy with the results. The salon is clean, professional, and consistently provides excellent service. They also offer eyelash services, which I'm excited to try next. I highly recommend Vintage Park Salon to anyone looking for a salon that genuinely cares about its clients!

I love the way that Leeann did my hair it's was truly beautiful!!!! And the receptionist now that…read moregirl was truly extraordinary, Miranda was by far the best receptionist!!!! I 100% recommend coming to this fantastic salon! Tina was the best when it came to my lashes! Again I can't recommend this salon enough!!!!

Brittany is amazing…read more Pros: - Brittany is a bonified certified DevaCut Specialist - she's so knowledgeable about the various textures & types of Curly Girls - she was amazing with my Super Curly (aka kinky textured, 4a 4b) - she walked me through step by step of what she was doing - she was soooo quick, it took her about 1 hr & 1/2 (which typically takes me all day!) - I left prepared with a Deva Curl "prescription" specifically for my hair, telling me which products to get - I learned techniques I never knew before - she's such a friendly sweet lady Cons: - Absolutely none !!! ... well maybe that i live in CA & she's located in TX, haha!! But that's not her fault. I live in California, but was visiting family in Texas. I've been researching getting a DevaCut for a few years now... But it's kinda a scary thing to do when you've grown up for years as a Black woman not having "proper" education about "your" kind of hair. Being only given Damaging options of Relaxers and Weave and Braids and Wigs (which I refuse) OR Heat Damaging options of Blow Outs, Flat Irons, Press and Curls. So while in town, I just researched DevaCut on Yelp and low and behold Brittany came up with these great reviews. I called on Wed and she gave me an appointment for Friday! Woo hoo! My instructions were to come dry & detangled. I arrived early because I was nervous and excited and didn't want to be late. Brittany put me in rotation as she was finishing another client (who was also getting a DevaCut for the first time). I told her my struggles & to just work her magic (I figured if I was going to go for it, why interfere with her judgement of what needed to be trimmed...). I don't think she ever used a brush or comb - & she educated me on this . The products smell so good, don't leave gooky residue & I'm sold. She also recommended a great book that has great tips for those transitioning into healthy hair. I bought the products she had in stock & I'll buy the rest on Amazon. I'm excited about this journey. If you're in the Tomball/ Woodlands area of Texas, Brittany is the DevaCut person to trust. I'll be coming to see her when I'm in town.

I went to see Brittney after finding her salon on a curly hair website. I was super excited to find…read morea curly salon in the suburbs because it meant I wouldn't have to drive across Houston to get a cut! While I was getting my cut I mentioned that I had recently got highlights at another salon that were pretty underwhelming and I was curious to know if she could give me what I wanted. So I booked a Saturday for my color and Brittney hooked me up!!! She patiently worked to correct the previous color and gave me exactly what I wanted. And I love love love the results! If you have curly or wavy hair and live in the Cypress, Tomball, or Katy areas, you have to go see Brittney! She's easy to talk to and very knowledgeable about products and how to style your hair after you leave the salon.

I loved my stylist Jennifer, she was absolutely amazing!! I went in wanting a really light color…read morehighlights and she told me since my hair was black and I had black dye that I could damage my hair if I did it all in one process so I took her advise and did it her way. Although,I didn't get exactly what I wanted I was still very pleased with my hair and how she did everything. However, I was very unhappy with the price I payed of $208 when they clearly quoted me $150! I guess she put in some stuff in my hair that they didn't tell me I was getting charged for and in the end I ended up paying for it. I think next time they should notify the client that hey we have to do this to your hair and it will be extra. So overall, I payed that much money and I still didn't leave with the color I wanted. Now, I have to go back and do it again to get what I want for ex amount of dollars! I do recommend this place and do ask for Jennifer but be mindful that you may pay more then what they originally tell you!

This was my first and last time getting my hair cut here. The stylist did the exact opposite of…read morewhat I asked for. After she was done, she said, "I know you didn't want layers, but I gave you layers." If you know what works best for your hair, avoid this place.

After a nightmare session at a salon in Spring a few months ago I was a little gun shy about trying…read moreout another place. I took a chance and booked with Chelsea and am so happy that I did!! With text reminders from the salon and Chelsea I was prepared for my visit. I showed Chelsea what I was wanting and we discussed a few things and she went right to work. Very professional and sweet, I will absolutely be returning and handing out her cards to all of my friends!!! I also love that they carry Aveda products. Chelsea took my balayage blunder from the other place, and my couple of months of coloring from a box () and turned it into a sun kissed golden brown balayage success. I can't wait to show off my new hair!! The front desk staff was super meh, not what I usually encounter at a hair salon, but oh well, I wasn't stuck with her for the appointment so no biggie. Prices for services very comparable for the area.

Came here for the first time and booked with Chelsea. I am naturally a brunette but got a balayage…read moredone at a different hair salon, my hair ended up damaged and very orange and not blended at all. Chelsea was able to blend it to perfection and get the perfect blonde that I wanted, styled and cut it and I came out looking like a new person. Will definitely be coming back

I went into the Magnolia location yesterday. Aaron cut my hair and did an excellent job. The…read morewhole team was friendly, accommodating and easy to work with. Thank you very much for a great expeience!

Critically understaffed. Only 2 stylists on a weekend...with 10 open chairs. The staff was very…read morekind and professional, though.

Christina was amazing! I booked for a boho bob & she didn't disappoint!! She ATE DOWN! She was…read moresuper professional and made sure I was comfortable the entire time. Super chill & pretty quick! 1000/10 definitely recommend.

I thought with all the good reviews this place would be great but it was an absolute nightmare…read more Please if you are even considering this place I highly recommend going somewhere else. Quoted one price, charged triple after using extra color bowls without proper warning. The highlights were patchy and uneven, toner didn't work and I was left with brassy yellow looking highlights, my hair was pulled painfully while styling and there was left over toner residue on my head when I got home. I spent a lot of money for this horrible hair job. $300+ .. No proper communication they didn't explain anything they were doing or the extra charges until I asked.. even after I asked how much it would be during the process they gave me a price and still added on to that at checkout completely blindsiding me. Payment is only accepted via Zelle, conveniently sprung on you at checkout. The whole experience felt careless, deceptive, and unprofessional, like a scam. I will never return, and I strongly advise anyone considering this place to stay far away.

Been getting my hair cut at Innovative Looks for a while now but decided to change up my hair color…read moresince I'm now working from home and they didn't disappoint!! Angeles is my stylist and always has great color suggestions and makes sure that the colors make me look my best! I've had few balayage treatments so far and the rose gold/lavender has been my favorite! They are also taking lots of precautions with COVID, face masks required, wash hands as soon as you come in, constantly cleaning and sanitizing, etc.

I came in for a blow out with Marisa and loved my experience here…read more - Location: Next to Sprint store. Took me a while to drive around and it's a big salon at the corner. - Service: We started with a mimosa and I felt very relaxed talking to Marisa. I just got my hair dyed so she was extra careful to use products to protect the colors. I absolutely adore the tea tree contritioner and hot towel that they use at the end of the hair wash. It made my scalp feel so refreshed. - Style: I love how Marisa took her time to style my hair. I feel like I was ready to attend a wedding walking out of there. I'd definitely come back for a haircut and other hair treatments here.