Stubborn Problems Need Stubborn People…read more Some problems don't yield to the manual, and my laptop presented one of them. Mike Jonas chased down a stubborn camera issue on my Lenovo laptop that resisted all the usual fixes. Knowledgeable, good-humored, and unmistakably Brooklyn stubborn, he refused to let the problem win. In the end, it was his experience, instincts, and tenacity that saved the day. It's rare to find someone who cares this much about getting things right and does it all with a good sense of humor.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

I cannot remember the last time I needed assistance in fixing my computer as I've always built and…read morefixed it either myself or with the help of a friend (online or in person). However, this time around, I was in a bit of a time crunch and too busy to really sit down and trouble shoot the issue so I did a quick Google search for computer repair services on Staten Island. I called one place and they were unable to perform the basic service I requested so I moved onto the next which happened to be Computer Sam. Sam was able to quickly respond to my text about my request and provided same-day service. He picked up my poor war machine from my house (it is a gaming PC specifically built back in 2010 to play Final Fantasy XIV - 1.0 version) and went ahead to run some diagnostic tests. He was able to find the root of the problem which resulted in needing to replace a component on my motherboard, the BIOS chip, and not my entire motherboard. (In retrospect, I should have known; its boot sequence beeping pattern had changed around the time when the problem began.) He placed an expedited order and a few days later, the part arrived in the mail. Sam quickly fixed my PC hardware and returned it to me just in time before my scheduled Twitch stream where I play Final Fantasy XIV with 7 other friends. Sam is very friendly, professional, and reasonably priced with a fast response time. I tend to have trust issues when it comes to tech support industry since most assume that because I am a female I know nothing about technology and can be easily duped but Sam did a great job fielding all my questions and obtaining my trust. 10/10 Would return to Sam again in the future when I am too crunched for time/effort and need assistance with my electronics.

There is nobody like computer Sam! He is honest trustworthy fair, and he comes to you for computers…read moreor phones. Oh and You actually speak to Sam himself.

So, I had a small bump in the road with BOXID and BUT the follow up was AMAZING...LIke Amazon in…read morethe early days!!! My story, I had a problem with my computer and called the outfit and the guy who I go on the phone as a computer Ninja, remoted in the for my all sorted out WELL worth the money!!! I have since recommended them to others. I called and 2nd time and must have gotten someone on a bad day, Maybe it was me, but we just were not on the same page. I asked for a manager, who calls me back. I told him my story... Again maybe I was having a bad day but was bummed out because finding a good computer person is like finding a trustworthy mechanic ... it never happens; anyway, this awesome dude rang me back listened to my side of the story and took care of the situation. I'm all about BOXAID!!!

I read about Box Aid in the Wall Street Journal at least 10 years ago. I have used them 10 or more…read moretimes over the years. They are the best. No BS. Very competitive pricing. I have called on occasion where the fix was very quick and very easy and there was no charge they charge a flat fee per service and give you an estimate... I have never been "over charged" and have always been very happy with their service and suggestions for software addition or removal.

I recently bought a new laptop, but soon found that I had malware aboard that I could not remove. I…read morereached out to Mark and he quickly got back to me. We spoke and he assessed the situation that I was facing, and I decided to do business with him. What struck me about Mark was his technical expertise as well as his superb communication skills. All along the way, Mark kept me up-to-date on the status of my request. He completed the assignment and his prices were below what I was expecting. Superb guy, great service, and excellent prices. If you have a problem with a computer, call Mark and he'll resolve your challenges quickly.

My computer keyboard decided to ignore the letter P. A friend recommended Mark. He lives nearby…read moreand was willing to come to my place as I have limited mobility. He was thorough and explained what he was doing. He fixed the problem. He also made a few suggestions about how to make my computer more efficient. The price was extremely reasonable. An outstanding experience. I would recommend him to anyone with computer issues.

Alex is very knowledgeable and really cares about the clients. I needed my laptop to be fixed and I…read moregot exceptional service from him, at an affordable price. He was able to recover my files and did everything in record time. I will go back if I ever need to repair my laptop or tablet again.

We have worked with Dan and InnerPC for many years now. Their customer service is always top notch…read moreand they will resolve your issues professionally and quickly. Their team is awesome and it is a pleasure working with them always! I would highly recommend using them!!! Terri Keech Financial Director Dukes County Regional Housing Authority Martha's Vineyard Island, Massachusetts

Thank you Jason! He was very helpful and solved all my computer problems! HIGHLY RECOMMEND USING…read moreTHIS COMPANY!

I started having problems with my laptop network card and it quickly grew into a problem that…read morecouldn't be ignored. Several calls to the Asus customer service didn't resolve things, nor did my own attempts at fixing it, including reinstallation and upgrades, etc. Asus indicated that the laptop was under warranty, but a day later backpedaled and informed me that it would be at my expense and they couldn't quote without seeing it but could estimate $500. Instead I took my laptop to CTA and it was fixed in about a day. I left it there over the weekend to make sure it was in fact stable, picked it up, and it has been as good as new for 4 days now - without the cost. I hope I don't need this service again, but if and when I do, I will 100% be using CTA.

Jeff was pretty good in cleaning and upgrading both my iMac (2009) and my boyfriend's Acer laptop…read more We were expecting everything to cost more than $500 but turned out much less than expected. This was back on Feb 11, 2019 and now, my boyfriend came back to have his laptop checked. Hope to get it on Monday.

I needed to have my new printer installed. Brandon was just wonderful. He was prompt, very…read moreprofessional, cordial and got my printer up and going in no time. I will definitely call on him for my needs in the future.

Brandon was able to quickly help resolve my printer issue over a phone consultation. He was very…read moreknowledgeable, honest and very helpful. A definite recommend to anyone looking for a reliable repair solution for your electronics.