My favorite place to buy clothes for my SO. Nicest staff ever and they have great quality clothing…read moreand prices. Whenever I go in for one thing, I end up leaving with 5. 2 for 1 shirts? I guess I need 4 then? The sales people here never make you feel pressured or rushed, but are nearby in case you need any assistance. I wish they carried women's clothes! I could use some seersucker from DXL in my life.

Stopped in today for a quick peek, was simply BLOWN AWAY by the great customer service and…read moreprofessionalism of Clara & Casey. For a Monday night, the store was really clean, fully stocked, great deals, and to say this is a store catering to big nen, these ladies not only knew the layout of the store, but also schooled this lame on certain fits of clothes. Wind up walking out of there spending more than I should with more items then I intended, and I AIN'T EVEN COMPLAINING. Most definitely will be back soon. P. S. The clearance section at this location is phenomenal, Be sure to pay attention to the color coded discounts on the tags in the clearance room. Make sure you sign up for the rewards program and get emailed great coupons and discounts IMMEDIATELY

Placed an order on the phone. Associate did a great job helping me look for items in my discussed…read moresize range US 2-4. I was sent a pair of pants to consider in a UK size 4, BUT UAL tag was NOT labeled as UK. It simply said "4" and was the only visible size on the garment photo, leading both myself (and I'm assuming the associate who was only sending options she believed in my range) to believe it was a size 4 US. Pants were obviously several sizes too small after size conversion. I could not wear them upon arrival. Manager refused to allow me to return them for anything other than store credit even after my explaining entire situation and sending screenshots of conversation and recalling phone conversations that were not on text. She took one screenshot out of context as "proof" that I had size information. I had a waist and inseam measurement on the pants, which in no way defines the entire fit of the pant as a whole. The waist fit me as did the length, however they were bulging tight in the legs and did not fit as they should have had they been a US size 4. She ignored dozens of other texts and conversations that made it clear that I was looking specifically at a US size range and the associate was understanding and helping me with that. Manager also told me "our customers should just know" what brands require size conversions and which do not, even though nowhere on the UAL tag did it say "UK" 4, so I would have known to make the conversion. Overall, associate was wonderful and doing her best to be helpful. But mistakes do happen and it seems unfair to penalize a customer for a sizing error that her UAL staff also made (non-intentionally). Manager was incredibly condescending and difficult to deal with. UAL has great prices and pieces, but you better hope you never have an issue with anything because there is a huge unwillingness to resolve or be anything other than stubborn and defensive over something that should be a very simple refund for a misunderstanding in which UAL absolutely shared blame. based off of conversations with an associate knowing my desired size range and these subsequent photos, I reasonably assumed and relied on UAL's staff and tag to believe that these were my correct US size.

If I could leave negative stars I would. I was in the metarie location today and the MANAGER was…read morescreaming at one of the employees in front of everyone. She took her to the back of the store and yelled at her some more loud enough for the whole store to hear still. I was so embarrassed for the employee who was not doing anything wrong. I left the store and will never go back there. The managers name is TANAYA. I made sure to ask before leaving as fast as I could. that Was one of the most unprofessional things I have ever seen. Like I said, zero or less than zero stars. Bad form.

I have been a frequent and loyal customer of this boutique and, until now, have had positive…read moreexperiences, which makes this situation especially disappointing. I recently purchased a dress online and had it delivered to the store for pickup. I was not notified when the dress arrived, so by the time I went to pick it up approximately two weeks later, I discovered that the dress had a hole in it. I was extremely disappointed to then be made to feel as though I should somehow be responsible for an item that was damaged before I ever took possession of it. What bothered me even more was the response I received when I called the store manager to address the situation. I was told, "It was a cheap dress anyway." Regardless of the price of an item, that is an incredibly dismissive and unprofessional way to speak to a customer--especially a loyal customer who has supported this boutique many times. The issue is not simply the cost of the dress. It is about customer service, accountability, and how a customer is treated when there is a problem. I expected the store to stand behind the merchandise it sold and handle the situation professionally. Instead, I felt dismissed and disrespected. Unfortunately, this experience has completely changed the way I feel about shopping here. A loyal customer should never be made to feel that their purchase or concern does not matter simply because someone considers the item "cheap."

Service is exceptional, love the styles they offer. We find everything here, and some of our…read morefavorite brands - Agolde, Amanda Uprichard, Saylor, and more!

Superior quality boots, made in the USA, as are their suppliers. The sewen sole lasts can cause…read moreproblems for some cobblers. I've owned four pairs in my life, all of which have broken in over a few weeks. Rugged where it counts. The lace up design provides ankle support quand abrasion protection. I have never had cactus punch up through the sole as I've had fit other boots. I enjoy the classic look and history of their Heritage series. These boots are designed to be used hard. The quality leather polishes to a mirror after a while, but then the next day shrug of rain, mud, ice with grace. I wear my for occasions from desert scrambling to formal wear. I'll have style, support, traction, and resilience. Though these shoes are expensive, they're also several shoes in one! Delighted!

Went there to get a work boot required by my job. I got the solid black boots that were in a 13W…read more They fit snug and make it easier to work throughout the day.

Needed some good walking sneakers to protect my knees. Our first time here and I'm highly satisfied…read morewith the store and staff. We were greeted immediately when we entered even though it was busy on the Sunday we went. Nicholas was the associate who assisted us and I want to give a huge shoutout to him. He was so knowledgeable and friendly. He had a great knowledge of the shoes. The first step is a 3D scan of your feet which helps them recommend the best shoes for your needs. I was looking for a shoe that would support me and help me avoid more issues with my knees. I tried on 2 shoes and decided to go with the 1540 which has good arch support along with the "rollbar " that goes around the entire shoe helping to keep your ankle from turning. Once purchased, you have 45 days to return and although I had worn them twice to work I was able to return them a week later for a wider size. I even convinced my hubby to get a pair as well. I loved that Nicholas was honest letting us know what we needed and helped my husband not get the wrong shoe for his foot. The shoes aren't cheap but well made and will last! I will definitely go back when I need another pair.

Loved the service here! Staff was very accommodating and put their best effort into helping you…read morefind the right shoe. Ben especially helped me find the right shoe while suggesting some other types that I might be interested in. I was looking for a shoe that fits my lifestyle and I got the 530s in indigo today. It was the fastest $100+ I spend haha!

Excellent customer service. Comfortable quiet environment. Lovely sales representatives who were…read moreVery helpful with sizes & selections. So many choices! Beautiful Fall colors. Excellent quality material in all clothes. Nice trying-on rooms. They even had a nice shoe selection. Prices were all in the 40% off sales range but with coupons it's possible to get even lower prices. I highly recommend the quality of this brand of clothes & I couldn't recommend more highly this particular store. Very clean & easy to move thru aisles. Easy & ample safe parking. Location is excellent too. Kudos to managers!

Altho the selection is limited they tend to have staple pieces at discounted prices for work.read more

What a great company, with amazing workers! We live in colorado and some of our NOLA friends…read moreactually recommended this company to us. So we selected a suit online for our wedding in June and sent measurements via email. While we were in town visiting during jazz fest, we went in to pick it up, and although the pant size was completely wrong than what we sent in; they worked fast to make adjustments and were able to mail us the suit! Such great prices as they buy everything in bulk, so we even opted to buy another suit while we were down here!! The staff have been great as well- William Crockett is hilarious, with dry humor and makes sure you're well taken care of! I've already recommended this company to a few other grooms here in colorado

My son needed a tuxedo for prom, and this was the first place we were recommended. So glad we went!…read moreIt was a little hectic at first with so many customers preparing for different events, but once we got helped by Max (Maximilian), everything turned around. He was professional, attentive, and made sure my son looked sharp for prom. Even with customers shopping for weddings, galas, and other events, the staff gave us focused and thoughtful service. The suit was great quality and well worth the price. If you're looking for a suit for prom, a wedding, or any formal event, this is the spot. Fast, efficient, and super professional. Huge thanks to Max and the team--highly recommend!

I spent $25.00 on 8 shirts/sweaters at the Labor Day $3 green tag sale. If I had paid full price,…read morewould have been over $350.00! Check out Lines were long but worth the wait.

So today I racked up on clothes that I needed and was blessed to be at the right place at the right…read moretime. I seldom frequent the this store but after today, I'll be sure to come more often. There was a store wide sale on almost everything, like $14.99 for cardigan jackets and $7.99 for pants and blouses. While shopping, a staff member walked up to me and said, we're now marking everything down. Items that are $14.99 will be $7.99 and items that are $7.99 will be $4.99. I was like ma'am, say less. I went all over the store looking for clothes, tried them on and bought them all. I got over a $900 retail value of clothes for $147. As you know, their clothes are excellent quality and stylish. If there's a Dillard's Clearance Center near you, visit them. You won't regret it. Macys also has a clearance center called, Macy's Backstage. It's called shopping smart.