You can find a mixture of good quality and low quality designs here. The price can vary from the…read morehigher end of the dollar to the lower end. They do try to keep up with the current trends so if you want a trending item at a lower cost you can definitely run to H&M. There is a demand for lower cost clothing with high end finish and they meet the mark more than they miss it.

Im not usually a huge shopper when it comes to clothes but when I do I will normally seek out H&M…read moresimply cause they know how to provide easy and affordable clothing that have that up to date modern look. I was randomly in area and decided to pop in the Oakwood Center Mall and decided to check out this location versus going Downtown and I am so glad I did. Such descent and open space. It was nicely stocked and organized for sure. Friendly sales rep roaming the floor. My only suggestion would be to open a different check-out on the floor. The only they have, even with all registers running can be quite chaotic when the line grows way long.

Placed an order on the phone. Associate did a great job helping me look for items in my discussed…read moresize range US 2-4. I was sent a pair of pants to consider in a UK size 4, BUT UAL tag was NOT labeled as UK. It simply said "4" and was the only visible size on the garment photo, leading both myself (and I'm assuming the associate who was only sending options she believed in my range) to believe it was a size 4 US. Pants were obviously several sizes too small after size conversion. I could not wear them upon arrival. Manager refused to allow me to return them for anything other than store credit even after my explaining entire situation and sending screenshots of conversation and recalling phone conversations that were not on text. She took one screenshot out of context as "proof" that I had size information. I had a waist and inseam measurement on the pants, which in no way defines the entire fit of the pant as a whole. The waist fit me as did the length, however they were bulging tight in the legs and did not fit as they should have had they been a US size 4. She ignored dozens of other texts and conversations that made it clear that I was looking specifically at a US size range and the associate was understanding and helping me with that. Manager also told me "our customers should just know" what brands require size conversions and which do not, even though nowhere on the UAL tag did it say "UK" 4, so I would have known to make the conversion. Overall, associate was wonderful and doing her best to be helpful. But mistakes do happen and it seems unfair to penalize a customer for a sizing error that her UAL staff also made (non-intentionally). Manager was incredibly condescending and difficult to deal with. UAL has great prices and pieces, but you better hope you never have an issue with anything because there is a huge unwillingness to resolve or be anything other than stubborn and defensive over something that should be a very simple refund for a misunderstanding in which UAL absolutely shared blame. based off of conversations with an associate knowing my desired size range and these subsequent photos, I reasonably assumed and relied on UAL's staff and tag to believe that these were my correct US size.

If I could leave negative stars I would. I was in the metarie location today and the MANAGER was…read morescreaming at one of the employees in front of everyone. She took her to the back of the store and yelled at her some more loud enough for the whole store to hear still. I was so embarrassed for the employee who was not doing anything wrong. I left the store and will never go back there. The managers name is TANAYA. I made sure to ask before leaving as fast as I could. that Was one of the most unprofessional things I have ever seen. Like I said, zero or less than zero stars. Bad form.

I have been a frequent and loyal customer of this boutique and, until now, have had positive…read moreexperiences, which makes this situation especially disappointing. I recently purchased a dress online and had it delivered to the store for pickup. I was not notified when the dress arrived, so by the time I went to pick it up approximately two weeks later, I discovered that the dress had a hole in it. I was extremely disappointed to then be made to feel as though I should somehow be responsible for an item that was damaged before I ever took possession of it. What bothered me even more was the response I received when I called the store manager to address the situation. I was told, "It was a cheap dress anyway." Regardless of the price of an item, that is an incredibly dismissive and unprofessional way to speak to a customer--especially a loyal customer who has supported this boutique many times. The issue is not simply the cost of the dress. It is about customer service, accountability, and how a customer is treated when there is a problem. I expected the store to stand behind the merchandise it sold and handle the situation professionally. Instead, I felt dismissed and disrespected. Unfortunately, this experience has completely changed the way I feel about shopping here. A loyal customer should never be made to feel that their purchase or concern does not matter simply because someone considers the item "cheap."

Service is exceptional, love the styles they offer. We find everything here, and some of our…read morefavorite brands - Agolde, Amanda Uprichard, Saylor, and more!

I was able to find some very pretty clothes that I really liked. They work 40% off also so a great…read moredeal.

JC Penney is a long-standing and iconic brand in department stores and while department stores are…read morein their waning years with the internet and all replacing the emphasis on department stores, this particular JC Penney (located in Metairie, Louisiana) is still a great store. The staff was friendly and they had a good selection. I would definitely recommend here.

I want to take a moment to give Ms. Annette the recognition she truly deserves. From the moment we…read moreinteracted with her, she provided nothing short of amazing customer service. She was welcoming, professional, patient, knowledgeable, and genuinely went above and beyond to make sure we had a great experience at Macy's. It is refreshing to encounter someone who takes pride in what they do and treats customers with such kindness and respect. Ms. Annette made us feel valued, and her positive attitude and willingness to help truly stood out. 10 out of 10 customer service! She is definitely an asset to Macy's, and employees like Ms. Annette are the reason customers remember their experience and want to come back. Macy's, please make sure Ms. Annette knows how appreciated she is. She needs a raise! Thank you, Ms. Annette, for all that you do for the people you serve. You are absolutely amazing!

I just recently (6/9/26) placed an order for pick-up from the store. They said I would receive it…read morein 6-9 days. Today is 6/18/26 and I don't have it. I called and spoke with a lady on today 6/18/2026 because I had not received my order. So, she said she would contact the store in Portland Oregon and I should receive it by this week. Well, well, today is 6/25/26 and I still don't have my package. I just got off the phone with another lady who is now telling me to wait 3 to 5 days more days for an update. They keep asking me if I want a refund. NO I DON"T!! All I want is my order and this should not take this long. Why is it that nobody seems to know why I don't have my package. I even got the UPS tracking info and it is not showing anything. When I enter the order# info it says I should have received my package by 6/17/26. What in the hell is Macy's doing? CAN I GET MY PACKAGE PLEASE!!!

I absolutely love that EVERYTHING Is Color coded. It really…read moremakes shopping a lot easier when you already know the color that you want. Happy Shopping XOXO Stacy Claire.

Big shout out to Renee. She was so helpful to my friend and I I would give her a five star.read more

Extra large shout out to Lauren assistant manager at this store…read more We lost our house and everything inside to the Eaton fire in LA County one week ago. Today is my first day functioning. I need to replace everything. Literally everything. I went online and asked if they had any emergency relief for fire victims. The company doesn't necessarily have something set up, but Lauren told me to pick out the items I needed and she would help as much as she could. Let me tell you something, she really did help a lot. One of the things that keeps me going and helps me hold my head up during this difficult time is when complete strangers can reach out and help you, in your hour of greatest need. Lauren is yet just one more example of somebody who has renewed my faith in humanity.

This store location hasn't had a review here in a long time. My suggestion, order from UnTuckIt…read moreonline and bypass the store. The store manager, Hussein, knows nothing about customer service, wants to be put on a pedestal by his customers... customer should be grateful for all he does. I have never been told that my expectation of great customer service is acting "entitled." UntuckIt are not not a discount clothing store... at full price they are a premium product. A patron of a premium product, premium brand, deserves appreciative customer servicing. Don't walk into this store expecting a high-end customer service experience. You will be disappointed.

It's like the Super Bowl of shopping!…read more I really like the skirt selection. It is located in Elmwood mall. The customer service is excellent. Plenty of wardrobe rooms but I don't like the lighting. LIGHTS are everything. Lol! The sales are awesome. That's how I try to shop! Current sales on sweaters, shirts and scarves. I would recommend shopping here for that outfit that sets you apart.

This is a very spacious and clean loft. I find it to be less busy than the lakeside location. The…read morething I haaaaate about loft is they do not honor the prices on their own website. I wanted to purchase a skirt and it was 50% off on the website, but full price in the store. I showed the salesperson the skirt on the website and she simply said they do not honor the prices on the website. I could tell she was annoyed at the fact she was about to lose another sale to their website but I'm not going to throw away $30. If that's their policy ok, that's not her fault, but now I understand why loft and many other retailers are closing hundreds of their brick and mortar stores across the country. PLEASE do your stores a favor and stop competing with your own web sales.