Dammit! Why didn't I…read morebuy those super cute orange platform shoes while I was there and I had a chance!?! Now that I am approximately 2, 553 miles away, back in Portland, Oregon, it is no longer convenient. Ah, to hell with convenient, it is not event possible. I even created an on-line account so I could shop the on-line store. I didn't even find shoes. NO SHOES!?! What is the world coming to? So eff that. I'm not even going to look at your stupid online business if you don't have shoes. The shoes you have in your brick and mortar stores are super cute. Can you tell how distraught I am? I'll have a cup of tea, do some yoga, maybe some breathing exercises, don't worry about me, I'll be fine. Meanwhile, I'm still pining for those lovely orange platforms. I will always love you orange platform shoes that got away.

Definitely different from the hundreds of other stores selling touristy dresses. A bunch of us…read moregirls came in after seeing a "dollar sale" sign, yet the lady said it only applies after buying two items. Eh. Cute stuff, yet pretty pricey. You gotta venture off elsewhere if you want clothes for a good bargain.

Placed an order on the phone. Associate did a great job helping me look for items in my discussed…read moresize range US 2-4. I was sent a pair of pants to consider in a UK size 4, BUT UAL tag was NOT labeled as UK. It simply said "4" and was the only visible size on the garment photo, leading both myself (and I'm assuming the associate who was only sending options she believed in my range) to believe it was a size 4 US. Pants were obviously several sizes too small after size conversion. I could not wear them upon arrival. Manager refused to allow me to return them for anything other than store credit even after my explaining entire situation and sending screenshots of conversation and recalling phone conversations that were not on text. She took one screenshot out of context as "proof" that I had size information. I had a waist and inseam measurement on the pants, which in no way defines the entire fit of the pant as a whole. The waist fit me as did the length, however they were bulging tight in the legs and did not fit as they should have had they been a US size 4. She ignored dozens of other texts and conversations that made it clear that I was looking specifically at a US size range and the associate was understanding and helping me with that. Manager also told me "our customers should just know" what brands require size conversions and which do not, even though nowhere on the UAL tag did it say "UK" 4, so I would have known to make the conversion. Overall, associate was wonderful and doing her best to be helpful. But mistakes do happen and it seems unfair to penalize a customer for a sizing error that her UAL staff also made (non-intentionally). Manager was incredibly condescending and difficult to deal with. UAL has great prices and pieces, but you better hope you never have an issue with anything because there is a huge unwillingness to resolve or be anything other than stubborn and defensive over something that should be a very simple refund for a misunderstanding in which UAL absolutely shared blame. based off of conversations with an associate knowing my desired size range and these subsequent photos, I reasonably assumed and relied on UAL's staff and tag to believe that these were my correct US size.

If I could leave negative stars I would. I was in the metarie location today and the MANAGER was…read morescreaming at one of the employees in front of everyone. She took her to the back of the store and yelled at her some more loud enough for the whole store to hear still. I was so embarrassed for the employee who was not doing anything wrong. I left the store and will never go back there. The managers name is TANAYA. I made sure to ask before leaving as fast as I could. that Was one of the most unprofessional things I have ever seen. Like I said, zero or less than zero stars. Bad form.

The sales person who worked today was so helpful and friendly. I love to visit a business where…read moreyou're treated with respect. Thanks again Charmaine Newton

Kudos to Faith, finding good customer service anywhere is tough now a days but she was AMAZING. She…read morewas super knowledgeable about the brands and styles carried in store and patient with me while I tried on multiple different tops/pants and needed different sizes and what not. I just really appreciate how pleasant and helpful she was. Thanks Faith!

Definitely worth stopping by. I got a pair of leopard print Loeffler Randall heels here (new in…read morebox) for $50! Store is clean and organized. Everyone working was really nice and friendly and helpful with getting new sizes, etc.

Nice to finally see UAL in Uptown! After checking out their locations by Lakeview and French…read moreQuarter, I knew what I was in store for. The concept is the same where they sell nice brands up to 90% off. You'll find a wide assortment of styles to capture anyone's personal taste. The men's section is a little small but they do have some nice items. This location has a bigger focus on women's apparel, but they barely opened their doors so I'm certain there's more inventory to come. This is a shop you need to check out a few times each month as they are always bringing in new pieces.

You can find a mixture of good quality and low quality designs here. The price can vary from the…read morehigher end of the dollar to the lower end. They do try to keep up with the current trends so if you want a trending item at a lower cost you can definitely run to H&M. There is a demand for lower cost clothing with high end finish and they meet the mark more than they miss it.

Im not usually a huge shopper when it comes to clothes but when I do I will normally seek out H&M…read moresimply cause they know how to provide easy and affordable clothing that have that up to date modern look. I was randomly in area and decided to pop in the Oakwood Center Mall and decided to check out this location versus going Downtown and I am so glad I did. Such descent and open space. It was nicely stocked and organized for sure. Friendly sales rep roaming the floor. My only suggestion would be to open a different check-out on the floor. The only they have, even with all registers running can be quite chaotic when the line grows way long.

I wan't exactly thrilled when I learned there was a Cato opening near me. I always thought it was…read morehigh priced old women clothes. I'm getting married soon. Parties, get togethers, showers, etc. are popping up. I needed new clothes so I decided to try Cato. It is the only clothing store close by. I learned that it is not over priced old lady clothes. I'm not shopping here on the regular. This location is clean and organized. The workers are friendly and helpful.

Customer service is lacking as of recently. Usually they are very personable but today they were…read moreargumentative and it took 10 minutes for them to finally give a refund. Me and my mother shop there all the time and there was a stain on the shirt we bought. We were told basically we were lying and that it was worn which is was not. I put it on back at home for an interview and it was in the bag all night and then noticed very visible stains. Training needs to be done with some of your staff because the attitudes and the way they handled the situation was completely unacceptable. We will still shop but I will not go around the same time again if that particular lady is in the store. Her attitude is awful towards customers.

My experience with Mitch was great I had received shirts and…read morepants , neither fit but called and went to Shop and had a very good interaction with Mitch Who remeasured and reordered for me. Takes a little longer , but he was very committed to getting it right, which I very much appreciated. Mike d. MADISONVILLE

the WORST customer service. I actually ordered a suit and I regret it. Ricky the manager is…read moreuntrustworthy. the girl was incompetent and not knowledgeable. no follow through. Mitch hung up on me when I was trying to get information on how to make a formal complaint to a general manager. zero chance I would return. horrible sales horrible selection of trying things on and a very unknowledgeable staff. not worth the money at all.

My favorite! A lot of accessories and trendy clothes for any occasion. Nice atmosphere and also…read morevery neat and organized. I love it

The store is cute, didn't find the owner to be very welcoming at all. I did find a dress but if the…read moreowner is struggling so bad with the shop, maybe be a tad more helpful. We won't be back.