Placed an order on the phone. Associate did a great job helping me look for items in my discussed size range US 2-4. I was sent a pair of pants to consider in a UK size 4, BUT UAL tag was NOT labeled as UK. It simply said "4" and was the only visible size on the garment photo, leading both myself (and I'm assuming the associate who was only sending options she believed in my range) to believe it was a size 4 US. Pants were obviously several sizes too small after size conversion. I could not wear them upon arrival. Manager refused to allow me to return them for anything other than store credit even after my explaining entire situation and sending screenshots of conversation and recalling phone conversations that were not on text. She took one screenshot out of context as "proof" that I had size information. I had a waist and inseam measurement on the pants, which in no way defines the entire fit of the pant as a whole. The waist fit me as did the length, however they were bulging tight in the legs and did not fit as they should have had they been a US size 4. She ignored dozens of other texts and conversations that made it clear that I was looking specifically at a US size range and the associate was understanding and helping me with that. Manager also told me "our customers should just know" what brands require size conversions and which do not, even though nowhere on the UAL tag did it say "UK" 4, so I would have known to make the conversion. Overall, associate was wonderful and doing her best to be helpful. But mistakes do happen and it seems unfair to penalize a customer for a sizing error that her UAL staff also made (non-intentionally). Manager was incredibly condescending and difficult to deal with. UAL has great prices and pieces, but you better hope you never have an issue with anything because there is a huge unwillingness to resolve or be anything other than stubborn and defensive over something that should be a very simple refund for a misunderstanding in which UAL absolutely shared blame. based off of conversations with an associate knowing my desired size range and these subsequent photos, I reasonably assumed and relied on UAL's staff and tag to believe that these were my correct US size. read more

United Apparel Liquidators - Women's Clothing Near Me - Metairie, Louisiana

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If I could leave negative stars I would. I was in the metarie location today and the MANAGER was screaming at one of the employees in front of everyone. She took her to the back of the store and yelled at her some more loud enough for the whole store to hear still. I was so embarrassed for the employee who was not doing anything wrong. I left the store and will never go back there. The managers name is TANAYA. I made sure to ask before leaving as fast as I could. that Was one of the most unprofessional things I have ever seen. Like I said, zero or less than zero stars. Bad form. read more

Updating my review: The Metairie location has gotten so much better in the last few months! You're greeted when you walk in, the employees actually seem happy and the vibe is just totally different. Even the cigarette stench has disappeared. I mentioned it to them while I was purchasing my lot last weekend and they said that they have new management and boy let me tell you, it shows!! Happily giving five stars to my favorite store again. Retail isn't the easiest job and I get that, but having a good leader can make a world of difference for employees. read more

Saw a couple reviews about the lack of greetings and general attitude from the staff towards customers based on appearance and I'd echo that they are totally valid. We've been to the 2 other locations in NOLA and didn't notice any difference in treatment while there: that being said, the selection here is maybe a little more extensive and prices a little lower than the other 2. If you're a minority, just know that you're coming here for the deals (which are excellent) and maybe not much else. read more

A bajillion years ago, I shopped at this store (in a different location) all the time. They have always had interesting clothes that you didn't see in other shops. So I discovered that they had reopened a shop in Metairie and stopped in last month. Loved that it was well organized and well labeled. And while no clothes jumped out at me on that visit, I definitely saw some jewelry that was really lovely. The sales person was helpful without being pushy. Will definitely be back when I'm looking for something unique. read more

Walked into the store a few minutes before close unknowingly because it was my first time . I seen the clothes and vibe through the window and wanted to see it . As soon as I saw walked through the door I wasn't greeted I was hit with a we close in 5 minutes from a tall white guy called Greg . He even went to put the key in the door and the black young lady working said not yet Greg implying he was doing it to early . Greg didn't care. Greg is rude. If I'm coming to spend my money I should be hassled with we closed in 5 minutes that is very rude . I understand that y'all do close in 5 minutes but I could've been politely greeted you never know who you could be entertaining I could've been the owner of the store. read more

Been wanting to come in here since I moved here a few months ago. I walked in and there was a woman at the entrance who I exchanged eye contact with and I didn't say anything cause I thought she was a customer, unfortunately I found out it was an employee as another customer said goodbye to her. So to have not been greeted while walking into an apparel store that smelled like faboloso kinda wasn't the best first impression. I plan to return another day to hopefully have a more pleasant experience, that's what usually entices me to buy things read more

This place is amazing. It's basically the only place I shop these days. I'm constantly finding high end designer pieces here at unbeatable prices. I also just bought a new coffee table here (see photo) for $140. I looked it up online and it was retailing at $1200!!!!! Unbelievable. I also got a $700 Edun skirt for $20 and a pair of $300 Hudson's for $14. Idk if this place is even real or if I'm just living in a dream..... read more

United Apparel Liquidators - Recycled boat wood coffee table I ended up purchasing on sale for $140. Looked it up online and it retails for $1200!!!! - Women's Clothing Near Me - Metairie, Louisiana

Really cool store that. Has great discounts on designer apparel, shoes, and housewares We were in Nola for the weekend and stopped by both stores. Ended up with 3 pairs of shoes. read more

It almost hurts to leave this review. My family has been going to UAL since it opened in the French quarter. Today I stopped in while I was in town and I noticed that there was a whole new staff. I wasn't greeted when I entered but someone that was white was greeted. I wasn't told thanks when I left but I noticed others before me had been. I hate to believe that their staff has these thoughts but I won't be returning to this location for now read more

I like going in to look around. Sometimes there is a good selection. Different price ranges. High end and unheard of brands. Not many shoes but definitely designer labels. read more

I usually go to the French Quarter location, but since this location opened, it's easier to get in and out of there quickly. I always find the employees cheerful, attentive, and genuinely caring and so helpful. They remember me each time I visit. It's like my "cheers" of clothing stores! The inventory is always fresh, and they offer different price points. Not to mention it's great to buy couture/ labels at 80%+ off! read more

So excited to have a UAL in Metairie. Looks much cleaner than the one in the Quarter.