Placed an order on the phone. Associate did a great job helping me look for items in my discussed…read moresize range US 2-4. I was sent a pair of pants to consider in a UK size 4, BUT UAL tag was NOT labeled as UK. It simply said "4" and was the only visible size on the garment photo, leading both myself (and I'm assuming the associate who was only sending options she believed in my range) to believe it was a size 4 US. Pants were obviously several sizes too small after size conversion. I could not wear them upon arrival. Manager refused to allow me to return them for anything other than store credit even after my explaining entire situation and sending screenshots of conversation and recalling phone conversations that were not on text. She took one screenshot out of context as "proof" that I had size information. I had a waist and inseam measurement on the pants, which in no way defines the entire fit of the pant as a whole. The waist fit me as did the length, however they were bulging tight in the legs and did not fit as they should have had they been a US size 4. She ignored dozens of other texts and conversations that made it clear that I was looking specifically at a US size range and the associate was understanding and helping me with that. Manager also told me "our customers should just know" what brands require size conversions and which do not, even though nowhere on the UAL tag did it say "UK" 4, so I would have known to make the conversion. Overall, associate was wonderful and doing her best to be helpful. But mistakes do happen and it seems unfair to penalize a customer for a sizing error that her UAL staff also made (non-intentionally). Manager was incredibly condescending and difficult to deal with. UAL has great prices and pieces, but you better hope you never have an issue with anything because there is a huge unwillingness to resolve or be anything other than stubborn and defensive over something that should be a very simple refund for a misunderstanding in which UAL absolutely shared blame. based off of conversations with an associate knowing my desired size range and these subsequent photos, I reasonably assumed and relied on UAL's staff and tag to believe that these were my correct US size.

If I could leave negative stars I would. I was in the metarie location today and the MANAGER was…read morescreaming at one of the employees in front of everyone. She took her to the back of the store and yelled at her some more loud enough for the whole store to hear still. I was so embarrassed for the employee who was not doing anything wrong. I left the store and will never go back there. The managers name is TANAYA. I made sure to ask before leaving as fast as I could. that Was one of the most unprofessional things I have ever seen. Like I said, zero or less than zero stars. Bad form.

It's like the Super Bowl of shopping!…read more I really like the skirt selection. It is located in Elmwood mall. The customer service is excellent. Plenty of wardrobe rooms but I don't like the lighting. LIGHTS are everything. Lol! The sales are awesome. That's how I try to shop! Current sales on sweaters, shirts and scarves. I would recommend shopping here for that outfit that sets you apart.

This is a very spacious and clean loft. I find it to be less busy than the lakeside location. The…read morething I haaaaate about loft is they do not honor the prices on their own website. I wanted to purchase a skirt and it was 50% off on the website, but full price in the store. I showed the salesperson the skirt on the website and she simply said they do not honor the prices on the website. I could tell she was annoyed at the fact she was about to lose another sale to their website but I'm not going to throw away $30. If that's their policy ok, that's not her fault, but now I understand why loft and many other retailers are closing hundreds of their brick and mortar stores across the country. PLEASE do your stores a favor and stop competing with your own web sales.

My experience with Mitch was great I had received shirts and…read morepants , neither fit but called and went to Shop and had a very good interaction with Mitch Who remeasured and reordered for me. Takes a little longer , but he was very committed to getting it right, which I very much appreciated. Mike d. MADISONVILLE

the WORST customer service. I actually ordered a suit and I regret it. Ricky the manager is…read moreuntrustworthy. the girl was incompetent and not knowledgeable. no follow through. Mitch hung up on me when I was trying to get information on how to make a formal complaint to a general manager. zero chance I would return. horrible sales horrible selection of trying things on and a very unknowledgeable staff. not worth the money at all.

Extra large shout out to Lauren assistant manager at this store…read more We lost our house and everything inside to the Eaton fire in LA County one week ago. Today is my first day functioning. I need to replace everything. Literally everything. I went online and asked if they had any emergency relief for fire victims. The company doesn't necessarily have something set up, but Lauren told me to pick out the items I needed and she would help as much as she could. Let me tell you something, she really did help a lot. One of the things that keeps me going and helps me hold my head up during this difficult time is when complete strangers can reach out and help you, in your hour of greatest need. Lauren is yet just one more example of somebody who has renewed my faith in humanity.

This store location hasn't had a review here in a long time. My suggestion, order from UnTuckIt…read moreonline and bypass the store. The store manager, Hussein, knows nothing about customer service, wants to be put on a pedestal by his customers... customer should be grateful for all he does. I have never been told that my expectation of great customer service is acting "entitled." UntuckIt are not not a discount clothing store... at full price they are a premium product. A patron of a premium product, premium brand, deserves appreciative customer servicing. Don't walk into this store expecting a high-end customer service experience. You will be disappointed.

Not only is this a really nice store, but they offered me a mimosa and cake as soon as I walked in!…read moreI passed, but you have to love that kind of hospitality. I've been in Hemline a few times over the years and I'm always impressed with the quality of their items and the selection. I was here just looking around for a few last minute gifts (as well as a few things for myself. Maybe.). The staff was really friendly and the thing that jumped out to me most about this shop was the quality of the items for the price. They had some really nice dresses and stylish winter hats that were really reasonable and would be within pretty much anyone's budget. I like the variety of items here and it looks as if they are already starting to put some Spring items out, so I'll be back in January/February to check that stuff out.

I have been a frequent and loyal customer of this boutique and, until now, have had positive…read moreexperiences, which makes this situation especially disappointing. I recently purchased a dress online and had it delivered to the store for pickup. I was not notified when the dress arrived, so by the time I went to pick it up approximately two weeks later, I discovered that the dress had a hole in it. I was extremely disappointed to then be made to feel as though I should somehow be responsible for an item that was damaged before I ever took possession of it. What bothered me even more was the response I received when I called the store manager to address the situation. I was told, "It was a cheap dress anyway." Regardless of the price of an item, that is an incredibly dismissive and unprofessional way to speak to a customer--especially a loyal customer who has supported this boutique many times. The issue is not simply the cost of the dress. It is about customer service, accountability, and how a customer is treated when there is a problem. I expected the store to stand behind the merchandise it sold and handle the situation professionally. Instead, I felt dismissed and disrespected. Unfortunately, this experience has completely changed the way I feel about shopping here. A loyal customer should never be made to feel that their purchase or concern does not matter simply because someone considers the item "cheap."

I am SHOCKED by the bad reviews others have left regarding the customer service at this shop!…read more I just went in for the first time this morning and was immediately greeted by two very sweet employees who asked if I needed help finding anything. I told them I was just going to look around and they kindly left me alone to browse. Picked out what I was looking for and a third super sweet lady rang me up. She genuinely thanked me for my business and said she's excited to see me again soon. They have a big selection of scrubs in all styles and colors, all sorts of accessories, and discounts for healthcare employees, plus very friendly staff. What more could you ask for? I think previous reviews absolutely do not represent the experience I had today and I'll gladly be returning to give them more of my business!

This is the shop where my fellow employees and I discovered Cherokee Luxe - affordable scrubs that…read morefit ALL our body shapes. They have a stretch panel on the sides of the tops, so a woman can have curves without being unprofessional (i.e. you don't look like you're wearing a sack!). The pants also don't ride up when you sit down - HUGE plus! The women working give you an honest opinion - "You need to try one size up." "That looks great!" "Maybe you want to look at these instead?" They also realized when we were ordering that one of the women had picked up some petite pants without realizing it, which is how we'd all fit in this style though we range from 5'0 to 5'6! We had them embroidered. They're beautiful! We've received many compliments from our patients. It's a small shop with few employees, so it does occasionally suffer from too many customers coming in at once with too few employees to assist everyone.

The Coach Outlet has a lovely selection of items, mostly for women and at a great price. The store…read morewas organized and clean. Hayden provided excellent service, answering all my questions and assisting with my purchases. There were two other workers who could hardly be found and barely providing minimal service. If it weren't for his attentiveness and product knowledge, I might not have bought anything!

Great deals! After…read moredisembarking the Paddlewheeler Creole Queen at the end of our cruise we cut through The Outlet Collection at Riverwalk by the Port to start heading to our car... whoa, wait... big sale signs caught our eye. Mom and I went inside to take a look. The huge sale incentives were inviting but the store was about to close in 10 minutes. No salesperson came to us to answer the questions we had. We asked for assistance because some of the sales were confusing. The original sales gal helping us wasn't sure what the sale incentives included so she asked another co-worker, perhaps her manager. We only had a few minutes left to shop but we were able to accomplish purchasing items before they closed. The sales gal ultimately helping us was nice and helpful as she rang our purchases. The store is well stocked, wish we had more time to look around. Review #1714

Talbots in Metairie...Customer Service NONE! Very disrespectful, very disgusting.The Old lady with…read morea bowl haircut makes you feel uncomfortable while shopping, clothes are ok, prices are ok. Not worth the customer service!!

Fantastic restaurant, I enjoy going there. it's convenient because my friend lives just right…read morearound the corner, every time I go to her house I stop and get something to eat.