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Shoe Dept Encore

3.0 (6 reviews)
Closed • 9:30 am - 9:00 pm

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Aldo

Aldo

(3 reviews)

$$$

I just got hustled big time at Aldo in the Riverwalk Mall. Throwing out a l'il caveat emptor for my…read morefellow shoppers: BEWARE THE INSOLES. This story begins on Black Friday, as do so many tales of shopping woe: I realized there was a black-platform pump shaped-hole in my shoe wardrobe and set about remedying that with a cute selection from Aldo's website. The shoes arrived; they were sexily, vertiginously high-heeled, yet work appropriate. I could see them lending a hint of stripper-y charm to a white blouse and pencil skirt ensemble. Unfortunately, they didn't feel equally smitten with me: They tried to slip off my feet with each step I took. To the mall I went, armed with a receipt and a valid request for an exchange. "Did you try putting in an insole?" the sales lady asked brightly when I told her the shoes were too big. She whipped out a couple insoles, as well as some kind of sticker deal for the back that she assured me would keep the shoes from sliding off my heels. "These just don't fit. I need another pair," I told her, wondering why she was so invested in keeping me with THIS particular pair of heels, like she was a marriage counselor bent on keeping a couple together, even though half of the couple is abusive (The painful shoes half). I picked out a similar pair, one that I hoped would be my sole mate (sorry). "Here! Let me put some insoles in there for you!" She whipped those puppies in place before I even had a chance to test out the shoes. "How's that? Need another insole for the back?" "No. This is good." Reader, I bought them. And though I flinched a little when she revealed the price, I assumed I'd accidentally pulled shoes that weren't on sale. And when she said my coupon wouldn't scan, and asked me to come back and use it on a future in-store purchase, I agreed, even though I knew I wouldn't fight the Riverwalk crowds or the Crescent City Connection before the coupon expired. In so many ways, I allowed myself to be hustled, and that's exactly what happened. I take some small pride in the fact that I declined the second set of insoles. Because when I examined my receipt, I saw why the total had been so high: The insoles cost $8.99. So - moral of the story: Insoles at Aldo are expensive add-ons, but the sales people won't tell you that. Also, my new pair of shoes turned out to be torture chambers. I'm going to try to unload them to some poor sap on eBay. See how the chain of abuse perpetuates itself? Maybe we can end it, one review at a time. One can hope.

The workers were friendly enough... However i give it two stars for not having the simplest item…read moreduring the holiday season... a GIFT CARD... How do you not have gift cards during the holidays? When i worked in retail we ordered extra bc of the holidays... Now i have to go to Lakeside just for a gift card...

Academy Sports + Outdoors

Academy Sports + Outdoors

(27 reviews)

$$

My fellow Veterans, Academy Sports + Outdoors no longer…read moreaccepts a Military ID, VA ID, or your drivers license with the veteran designation as proof of military service for their military discount. You have to register through Academy with "ID Me" to obtain a discount. I have an ID Me account that I had to ser up through the VA, but that account does not work at Academy for some reason. When I tried to register through the QR code displayed at the register, the website told me that they could not verify me and that I did not have an account. The cashier here just told me that allot of veterans are not getting their discount because of this, but it is now Academy's policy to verify through the website. They just lost my business.

I went to the Academy Store in Gretna, LA on Sunday September 3, 2023. My receipt is time stamped…read more3:45. The cashier name is not on the receipt. If my memory serves me correctly I was at cashier number three. I went to check out. As I approached the cashier. She was laughing with her colleague next to her. Once I got to the counter I gave her a minute to gather herself. She scanned my item but continued to laugh. I had to ask her to please finish checking me out and i had to ask her what is my total. She said the total but I did not hear her since I am hard of hearing. I have a hearing disability. Therefore I had to ask her again. She became irate that I asked her again and said I told you it was 21.83. I gave her my money and told her she did not have to be rude and ugly to me. She put the money on the counter and stormed off. Another person had to finish the sale. I am completely disturb that the cashier went off on me. I was polite and tried to give her a minute to gather herself. I also was treated poorly by the changing room attendant. After trying on a pair of pants, I put them on the table like I was suppose to do. She asked very ugly "What you don't want these." She made me feel like I did something wrong.

Shoe Dept Encore - shoes - Updated May 2026

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