Scott and Hajir were VERY pleasant and delivered exceptional customer service! Both definitely went above and beyond to ensure we had a pleasant dining experience. We took quite some time to place our order as this was my eldest daughter, toddler, and niece's first visit and I've only been a handful of times myself. They were really patient & understanding and didn't rush us at all. The food was so delicious and fresh! By the end of our meal, my toddler was scraping the bowl with her fork! read more

Food was good, service was fast, building was clean. Shout out to John for taking care of us!

Scott was my cashier and he was so kind and such an amazing worker! I definitely recommend coming to this restaurant, it's my fav and it never disappoints! read more

Best CAVA I've ever been to! Food is always fresh, line always moves super quick during the lunch rush, and the place is never ever dirty! 10/10 would recommend! read more

InFirst time here. The food was good. I would eat here again. However, the tables were not clean at all. My wife and my daughter-in-law had to clean the tables before we could sit down. As we ate our food, I noticed that no one was cleaning tables. Customers were having clean the tables. When I asked about cleaning the tables, one of the employees came over, and she asked which table we were going to sit at. I explained again that we had already eaten. I then pointed out all the dirty tables. She said there was no designated employee to clean tables. She then returned to her station behind the counter. From her demeanor, I got the impression I wasted her time. This is the first restaurant I have been in such poor service towards cleanliness and sanitary care for their customers. read more

Went to this restaurant for the first time and the staff was very friendly they helped me build my own bowl the costumer service was really amazing and the food is fantastic I would eat here every day read more

CAVA is supposed to pride themselves on the quality of food, but would give a rotten avocado when a customer is getting togo food. The avocado that you pay 2.50 for is maybe a fourth of an avocado and it literally brown and black w/ a few green spots. I have a picture that I can supply. I call to just gain another avocado (not refund or anything) and was met w/ attitude from the worker that answered the phone. I do not think this is good business. CAVA in Brentwood, TN read more

Food seems healthy and tastes good. Pricing a little on high side. Their diet soft drink at fountain does not taste good at all.

My daughter has a severe nut allergy that we address at every restaurant. Here they were completely put out by my questions about ingredients and whether their pita was made in a nut facility. This day and age it's rare to find a place that doesn't know their sources. I wish they had kept it a Zoe's Kitchen. Their menu was more diverse, tastier, and fresher. Cava's menu and set up is confusing to me. Plus they were super slow (collecting a long line) and everyone seemed to hate their job. read more

Really good variety of options. My harissa chicken bowl was so delicious and the staff were super friendly this evening.

Molly and Anna are amazing! So helpful and kind. Food is also delish- get the bowls! Quick service

Food was good. Servers were super kind even with having 30 people in the same party. The food was flavorful, enjoyable, and filling.

Want to love it, but... have been 7 times now and two of them they've screwed up my order, twice they ran out of lentils, and three times the lentils have been so severely undercooked that they were inedible, basically ruining the entire bowl with little crunchy rocks. I've never eaten in store, so I have been unable to return to fix the issues. Love the flavors, but can't do it again. read more

Okay so the low ratings on here are from when they first opened they had a hard time with staffing which seems to be common everywhere and well I work next door and they were getting SWAMPED with people but, they've made a huge turn around! The food is always amazing I go probably 3 times a week here and I absolutely love some of the staff Nikki and Brenda are my favs! I'm well taken care of by the people who know I come in often. Ignore the low rating reviews they're no longer accurate this place is totally on track now and they're amazing and I LOVE CAVA ! -Kelsie from MF read more

Fast, fresh, delicious, and lots of ways to create flavor with bowls and pitas. Maine Root sodas are the best! read more

I love, love LOVE Cava and was so excited for a Franklin location FINALLY! This one needs some help though. As others mention they are very slow and out of everything often. Today we ordered and found out mid line they were out of key ingredients and sauces. They are consistently always out of ice and utensils. The guy working saw the look on my face and rudely barked "we are understaffed!". Sir, I get it, I was not gonna yell at you I promise. I actually felt bad for him thinking others have. But I'm still paying money to eat here so please pay more and hire more people corporate Cava. We will be skipping this location for a while sadly until it gets on track.... read more

Incredible food and amazing customer service at this location. They were very generous with the toppings and the staff was very friendly. We honestly forgot to get a drink for our daughter right after paying for our order and instead of ringing up the drink as a separate order the manager just walked over and gave us two drinks. Great experience overall! We will be back! read more

We had our second visit here today (most likely our last) for lunch. Our first visit was soon after they opened this location. There were some issues with that visit too, but we chalked it up to the management and staff working the kinks out. Fast forward to today, we placed our order online hoping that we could avoid a long line and ensure our order was accurate. We were sadly mistaken. Not only was the order not ready, it took another 45 minutes for it to be prepared after it was supposed to be ready. In addition to that, they had ran out of falafel for my wife, no ice, and was only able to fill 2 of the 3 drinks we ordered. Now, while we were there, there were two other people waiting for their order. They ended up canceling while in line. When we got home, not only had the restaurant failed to give them their orders, but they ended up putting them in our order. When we opened our order, just about everything was missing something (I.e., the half chicken/half meatball pita only had chicken). I really hope this location can fix these issues. We really like Cava and it's awesome not having to drive all the way to Green Hills. read more

This is the fourth time I have visited this location and as usual the line to order is backed up to the door. Fine, it's lunch time, but waiting 20-25 mins to get served your food is very off putting to the point of almost walking out the door and heading for Panda Express next door. For God's sake add a couple of servers during the busiest times! One guy covering the basic and another adding the various sides just doesn't cut it. Excellent food totally spoiled by the experience! read more

I am so disappointed. After an awesome opening we have come back twice. The first time they were out of everything at 5:30 Tonight, my husband almost broke a tooth on lentils that were either so old they had dried out, or were not cooked at all... either way not good... then I got charged for the avocado on my "avocado harissa bowl"... why am I being charged extra for a bowl that is predetermined? Unfortunately we won't be back. We had such high hopes.... read more

This location is a struggle. I love Cava, but I just picked up my grain bowl to go, and they literally filled my bowl with uncooked rice. I can't even eat it. Literally the rice tastes like it came out of the bag from the grocery store. This location is also always out of things. They need some help. I'm one to give some grace, but giving me uncooked rice is a new low: read more

Excellent healthy choice that tastes delicious. Wonderful to have fast fresh in the neighborhood!

Cold hot food. Cheap proportions for a $13 bowl. Bland flavors. I cannot under any circumstances imagine why Zoës was converted. Zero comparison. Zero! Fool me once... read more

I'm so sad seeing all of these terrible reviews on here! Yes, they had a disgrace of an opening. Out of food, orders taking forever, etc. Butttt once they finally got the hang of it you can see that Cava is one of the best restaurants around for a healthy lunch/dinner. They can accommodate a lot of allergens- GF and DF- just ask which of the sauces/dressings don't have dairy. It's yummy, heathy, quick and such a NEEDED addition to the Franklin area. read more

CAVA - Salad Near Me - Franklin, Tennessee

Food at the Belle Meade, TN location was great! The service could not have been better!!!

Thank you to the Cava Team for a great experience tonight. Our food was outstanding. We will be back!

When this place is "on" the food is great. I eat here all the time and keep coming back--I'm super picky. It can get very busy (esp at lunch) but the staff does a great job at keeping the line moving. If I was on a tight lunch break I would have it delivered/order ahead or you won't have much time left. On some days the line wraps the inside of the store (think chipotle on a busy day). My favorite thing to eat here right now is the falafel bowl with lentils and brown rice. I really enjoy all the different toppings they offer and oh boy do I love the skhug (sauce)! Peppers, cilantro, and spices... I don't know their recipe. There are lots of creative toppings and options to choose from. It's fun. They also close kinda early and still seem to be working out some kinks from their opening. Give this place a chance, they really are trying hard and the staff is doing a good job. If you like this type of food in a chain type environment you won't be disappointed. Check out the menu. read more

i usually order online & pick up because i don't have much time on my lunch break to wait, and it's usually always busy during the lunch hour. the last couple times i've ordered online, my bowl is maybe half full with little lettuce (i order a greek salad). the bowl i got today was probably a quarter full and had maybe SIX pieces of lettuce. i usually don't mind, but paying $14 for a bowl that doesn't even fill you up is a little ridiculous. read more

Food is always really fresh and the employees have given me free stuff *twice.. so that's 5 stars in my book

Cava has quickly one of my favorite raturants in Franklin. Healthy options are quite limited in this area. My Cava lunch is always colorful, flavorful, made with fresh ingredients and the staff is awesome. Lines are long during the noon hour and they also must juggle phone orders. Expect to wait noon-1 pm, but it's OH SO worth the wait! The Avocado Lentil with Falafel Bowl is my favorite . Think of Cava as a healthier Chipotle but for mediterranean Cuisine. You can order off menu or build your own while they make your bowl tailored to your request. My friends like the Greek Bowl, which I have yet to try. I haven't tried anything other than my usual. It's tough to beat perfection! read more

CAVA - Avocado Lentil Bowl with Falafel---Art in a bowl and tasty too! - Salad Near Me - Franklin, Tennessee

Wow! This was my first visit and Cava did not disappoint. The food is so fresh and the staff is super friendly. The line was almost out the door, but it moved very quickly. This is definitely a place I will come again and bring friends and family. read more

Food is amazing and Kathryn was super friendly! Everything was fresh and delicious. We have been here 2x and been happy both times. read more

It's been a long time since I've been treated this poorly at a restaurant. The whole staff was rude and acting as if I was an inconvenience for being there. Every question I asked was met with and attitude and the cashier messed up and put the persons order behind me on my tab. When I pointed it out he started arguing with me even though I told him there were three meals on mine and he added four. The girls that helped him out was the only kind one in the building. Used to love this place but it appears it's gone downhill fast! read more

Hajer was fabulous when checking out!! She was very timely and had a great smile on her face!

Molly and Anna were great. The service was excellent, and the food is fresh. The place was very busy but the staff worked through the line efficiently and friendly. read more

The food is always consistent I don't care that cava you go to. However this one tops all with the amazing customer and customer interactions!!! read more

I love Cava, but, this location has consistently provided a half bowl (for full price ). compared to others. If you want what you pay for go to green hills or belle meade and get different take out in cools springs. I have probably had ten times for pure convenience and never had a full bowl. read more

The food never fails to amaze me. The portions are always just right and more. Mario was so kind and asked if we needed anything after we sat down and started eating. Great location!!! read more

I like this place but do not go very often. I give it 3 stars because it's so expensive. I usually get a pita and they charge me extra for rice which is weird. Since when did rice become an expensive commodity? And they do not have Coke or Pepsi products which is a big negative in my book. read more

Wow! The food was surprisingly good. We all enjoyed our CAVA bowls. I got the chicken + rice bowl and added some ingredients. The food came out great. Overall I think you should give the restaurant a try. read more