I'm the owner of a small business (LLC) and I am the only employee. I drive an older Isuzu box…read moretruck. I took it here to get king pins and an alignment. Price was $1,100.00 which was great. Their motto is "Let us make your truck great again". 18 months later, I took my personal Ford F250 , that I had been working on for three months in my garage on jack stands, doing a mini-restoration lol. I personally replaced all suspension components other than the inner and outer tie rod ends, sleeves, and center link. I took it here and asked for an alignment and an estimate on those items and the right front spring because the truck always sat a little low on that side. I've owned the truck for 15 years. Zack says ballparkish $800 or so for all. One week later I find out the bill is $1,200!! I about had a heart attack! And that's without my spring being fixed. I asked Steve what work was performed to acquire $1,200? His reply to me, while slapping his hand down HARD on the counter "check the prices at a dealer ". I'm thinking to myself the parts are only $500 and the alignment is $100. I asked how could this be so expensive. As he slapped his hand down hard on the counter for a second time, he says I had two men working for two hours on your truck. As I'm struggling to keep my cool, I said two men for two hours to replace tie rods ends on a Ford F250?! I felt taken advantage of as I was not called about the price increase before any work was performed. So ... he said he would reduce the price by $90.00 . "WOW , really?! "At this point I had no choice but to pay the bill so I could get my truck back. To sum it up I find it somewhat ridiculous that it would take two experienced alignment techs two hours each ($400) plus an additional 1 hour for alignment ($100) = $500 to install tie rods and complete an alignment on a Ford F250. Also, upon inspecting my truck when I arrived home, I found greasy fingerprints and hand mark smudges on my brand new tires and brand new white wagon wheel rims and several other places on the paint and chrome front bumper. As my was truck freshly washed and tires and rims installed before leaving it in their care. Highly disappointed with the quality and customer service. Bobby Russell

I took my van to Manassas spring alignment to be a aligned they made me drop it off so when I…read morepicked it up, they said it was done. I took it home Friday evening Monday morning. I tried to drive to work. I got 1/2 a mile and the ball joint came apart. I had it towed to my normal garage, they put all new ball joints in it. I took it back to them. They said they couldn't line it up. All the ball joints were loose. they said they lined up before the ball joint fell apart. My mechanic says they never looked at it. I wouldn't take anything to these people. I'm in the process of speaking to a lawyer. You'll be hearing from me soon. I can't give them any stars

I was in desperate need of same day car service, so I put out a project on Yelp for responses…read more Matt from Mesiah Mechanics reached out to me almost immediately. He agreed on a time for my appointment, and gave me a very competitive estimate. Matt showed up at the correct time, and made quick work of the repair. I would absolutely give my highest recommendation to this company. They are punctual, reasonably priced, professional, will come to your residence, and the communication was quick and easy. What more could you want? What a life saver this was for me today, and I will definitely give them a call again and recommend them to anyone in the area. Thank you, Mesiah Mechanics!

Mesiah is hands down the best mechanic in the ENTIRE DMV!!! If you're looking for a knowledge…read moreprofessional who knows the inside and outside of car maintenance, Mesiah is the man for you!!!!!!

I had a great experience. Went in to get an annual safety inspection. Failed due to worn brake…read morepads, which i knew about but had forgotten. They immediately gave me a quote that was exactly in line with other quotes i had previously gotten, then proceeded to change the front brake pads while i waited. They even doubled up the technicians to speed things up as i was waiting on site. They were terrific; professional, very helpful, got the job done. I will use them again!

I am starting to experience similar issues to those reported by others who have dealt with this…read moreshop. Every time I take my car there, they seem to find additional problems, which has even made me wonder whether a new issue may have been intentionally created on one of my vehicles. They seem more focused on sales than customer service. I was overcharged for a service that was never performed, and they would have kept the charge on my bill if I hadn't caught it. On another occasion, I questioned whether my alignment was actually done because one of my tires began wearing unevenly. They then recommended replacing the tires and doing another alignment--even though I had paid them to do an alignment only a few months earlier. I would strongly recommend exercising caution when dealing with this shop. Double-check every charge on your bill, question all recommended services, and make sure you know what is already working or not working on your vehicle before bringing it in. Better yet, consider finding another shop you can trust. The shorter service representative at the front desk with the buzz cut comes across as subtly pushy and overly focused on costs and limiting discounts. I also found some of his interactions questionable, which made me uncomfortable and left me with concerns about his honesty and transparency. Overall, I simply did not feel comfortable dealing with him.

When I bought an old used 2011 Tundra, I asked them for basic maintenance and alignment. I also…read moreasked them what they think of the truck and what they recommend. Very honest, kept it simple, and didn't try to upsell. Bought another used Tundra that had some issues. Brought it to them and they figured out all my issues like new alternator, wheel bearing with all the fixings, and fixed the air vents not changing with the controls. They also gave me things to look out for when I asked what they think of the truck or if it's junk. They gave me price quotes for things I want to do in the future when I asked too. They may be a little pricey but they like using OEM parts for things that affect the engine or performance plus they warranty their work and are honest about it all. I like the invoice they send with pictures of things that concern them with their recommendations. And to the mechanic that worked on my truck. Sorry I didn't realize it was soo muddy underneath. You are awesome!

I personally went to Gainesville Garage & Trailer Sales before my appointment to explain that I was…read morebringing my four-year-old vehicle in for a thorough checkup before a 1,200-mile trip. I specifically explained that it was important for me to speak with the mechanic after the inspection so I could understand not only whether the vehicle was currently safe to drive, but also whether there were any developing issues, wear items, or concerns I should be aware of going forward. Since I paid for a multipoint checkup, I think it was entirely reasonable to expect an opportunity to ask the mechanic a few questions about what he actually observed during the inspection--not simply be handed a general "everything looks fine" conclusion. After the inspection, I paid the charges but was told the mechanic was not available to speak with me. I asked that he contact me afterward, but no one did. I called again and received no response. Because I had been led to believe I would be contacted, I ultimately drove back to the shop in person, only to then be told that mechanics do not speak with customers. That was particularly frustrating because I had made my expectations clear before the appointment. I did not bring the vehicle in merely to receive a generic assurance that "everything is fine." I wanted the benefit of the mechanic's actual observations after examining the vehicle, especially before a 1,200-mile drive. At this point, despite paying for the evaluation, I have very little understanding of the actual condition of my vehicle beyond a summary declaration that all was well. If all I wanted was a rubber stamp, I could have gone elsewhere. What I expected was a meaningful inspection followed by enough communication to understand what was found and whether there is anything I should monitor, maintain, or address in the foreseeable future. I'm frustrated that, after paying for what I expected to be a meaningful evaluation, I now have to take my car somewhere else and pay again just to get the proper assessment and explanation this shop failed to provide.

I recently brought my Nissan Rogue in for some major maintenance, and I cannot say enough good…read morethings about Tim and his shop. From the moment I walked through the door, he was incredibly professional, kind, and made me feel like a truly valued customer. What really sets Tim apart is his transparency. Auto repairs can be stressful, but he was completely upfront about the pricing for everything, taking the time to break it down with absolutely no hidden surprises or pressure. I had a solid list of services performed to get my car caught up on maintenance: * Spark plug replacement * Coolant flush * Brake fluid change * Transfer case oil change * CVT oil change My Rogue is running beautifully now. If you are looking for an honest, skilled mechanic who actually cares about the people he is helping, I highly recommend Tim. It is rare to find an auto shop you can trust this much, and I will absolutely be returning for future service.

I highly recommend UpDown Auto Repair! They are very honest, professional, kind, and trustworthy…read more I needed an exhaust repair, and they went out of their way to find a much cheaper part for me, which significantly reduced my bill. They easily could have charged me more, but instead they helped me save money. That kind of honesty is hard to find in an auto repair shop. They also did some additional work that was outside the original scope of the repair. I told them I was happy to pay for the extra work, but they did not even charge me for it. I really appreciate their honesty, excellent service, and the way they treat their customers. Highly recommended to anyone looking for a reliable and honest auto repair shop!

I seriously can't say enough good things about R&R auto service. My vintage camper which I use as a…read moreshop needed to be fixed ASAP. Bob took my call and made an appointment for the very next day. By the time I arrived at my storage space he had already assessed the problem and was heading to get the parts needed. Not only was it a fast and painless process but Bob is super nice and the price was extremely reasonable. I would recommend R&R to anyone looking for a reliable mechanic...and especially to someone who needs a mechanic to come to them. I saved so much money on towing my vehicle by having Bob come to the rescue!

My family has used R&R for years for our personal vehicles and business vehicles. Most recently,…read moreR&R put a new transmission in one of our vans. We love the owner and the attention to detail. Always quality work- we will remain loyal customers!

Tim and Mark did a fantastic job - true painstaking old school craftsmanship. The headlights on my…read moreRAV4 haven't looked this good since they left the Tahara plant at Aichi, Japan back in 2005.

Really good results and super service. my headlights were fogged and had spider cracks. Once they…read morefinished the headlights looked nearly new! Pics I posted are of my 2015 macan. I'm so happy I found this compamy. If I could, I'd give them 10 stars I would!

These guys are the best in the area by far. I've had cars in for minor and major body repairs. They…read morecome out looking like new.

Fast and amazing service. I expressed to Ronny that we were down 2 cars and if he could expedite my…read moretires I'd greatly appreciate it. He delivered and with a good price . The ladies at the desk are never in a bad mood- very much appreciate this for sure.

Paint did not match car. Owner said pay him as it will match when it dries…read more It still does not match after drying. I took it elsewhere to get repainted they said, Tony's Mobile Auto did not use a base coat as required in three part paint. Overspray was on all the adjacent panels requiring two hours of detailing to remove. Repair already cracked in less than one month. He used lots of thick Bondo. I asked him three times if he could do something to fix it. No resolution. He said I get what I pay for. Caveat Emptor!!

EXACTLY AS ADVERTISED!!! Tony responded before I had my morning coffee! That kind of customer…read moreservice and HONORING THEIR PROMISE FOR FAST CONTACT is exactly the kind of service I'm happy to recommend!

I contacted Tim on Sunday and he responded right away and set up a time for the next day. Tim came…read moreout, figured out what was wrong with my mower, and ordered the part it needed. Then he came back later in the week to install the new part. Great communication and easy to work with.

Does not stand by his work. Tried to work it out with him,…read morebut he will not answer his phone. Must people who tune up a vehicle , Do Not Forget to put Oil in !