I have been getting Pedicures at Castle since they opened. Love them. Comfortable chairs, back massageworks well, polite and considerate staff. read more

I have been here a few times when I can't get in with my regular bail tech as the location is convenient. However, the quality of work here is highly inconsistent. Sometimes good, sometimes, not so much. Today? Horrible requested a dip manicure. I had been ill so my nails were about a week past my normal 12-14 day timing. As a result, one of my nails was broken across the nail bed. I let the tech know so that she could be careful with removal and let me know options for reapplication. Long story short, she was very rough with me throughout the service despite me telling her multiple times to pay more attention and not be so careless. She gave no gentle care to the finger with the broken nail and hurt me while handling it several times. On top of that she drilled and hurt my cuticles across all my nails when she was taking the old dip off. I kept pulling my hands away from the pain and she would say sorry but not change her approach. When she was buffing my nails towards the end, she kept painfully buffing the actual skin on my fingers! Again, I stopped her, explained what she was doing and told her she was being rough. She said sorry but kept half paying attention to what she was doing, laughing with her coworkers and continued the same way. I have never had anyone be that irresponsible and rough with me. Ever! So for the first time ever, I did not tip. And I always tip at least 20%. 25% for designs. I would list her name but the receipt says "John T." so I assume she rang me under someone else's name which makes me wonder if she's even licensed. I'll never return to this salon. read more

i hate even writing this because i really love this place. the owners are amazing, the managers are so kind, and the concept is honestly so good. ive come before and had great experiences, which makes this even more frustrating, but this last visit was genuinely awful. she would not stop talking loudly to her friends the entire time. not just a little chatter, like full volume nonstop while i was just sitting there trying to relax. it completely ruined the experience. i paid for an hour and she rushed through everything in maybe 20 minutes and acted like she could not care less. my service also started way later than everyone else in my group, and when i said something she just brushed it off and made an excuse that didnt even make sense because everyone else was still going. then she barely did anything to make up for it. her long nails actually cut my calf which is insane and should never happen. i was already uncomfortable at that point and then it just kept getting worse. she asked if i wanted gel, i said no twice very clearly, and she still used it anyway and tried to say she thought i said yes. she would not listen until the manager had to step in and tell her not to charge me. this felt so careless and honestly stressful instead of relaxing. it really seems like a complete gamble depending on who you get, and unfortunately this experience was bad enough that it makes me not want to come back at all because i cant risk going through something like this again. read more

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Overall the service is good. They have bubba tea that they now offer. The place is always clean and there usually isn't a wait. They used to have happier hour specials Monday - Wednesday with 20% off services. I'm not sure if this is still offered. read more

Castle Nail Spa - Nail Salons Near Me - Dallas, Texas

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I've been going to Castle Nails for over 3 years. From the first time I went, I saw Kenny. Hands down, he is the BEST! I am finally taking the time to pass on to anyone looking for a great nail tech who is fast, yet precise to perfection. He cares about his work and it shows. The salon is very clean and everyone has always been so nice and personable. If you're looking to find a great tech that is good and up-to-date on the latest trends, you won't be disappointed - - ask for Kenny! You'll be hooked, just like I've been for over 3 years ++ read more

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Kenny did such a beautiful job on this butterfly gel design with attention to detail! He is an artist. Will be asking for him again in the future! My mom and I both got mani-pedis and had a relaxing time. read more

Castle Nail Spa - Nail Salons Near Me - Dallas, Texas

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Kenny is my absolute favorite nail tech! He's so creative and always makes sure my nails come out perfect every time. The quality is amazing and my sets last so long! Danny does my pedicures and he's just as great, super detailed and gentle. Both of them pay close attention to what you want and really take their time. I also love that they stay open late, have a full bar, and good music which makes it so convenient and good vibes. Highly recommend them both! read more

Castle Nail Spa - Acrylic set - Nail Salons Near Me - Dallas, Texas

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Very impressed! I was taking my mom out for her birthday and we were randomly driving when we thought about doing our nails and thought of this place. We arrived too late as the sign said they closed at 7 and we were close to that time. The owner saw us leaving and he called us to come in saying they were open 24/7. We felt bad going in that late, but he insisted. We came in and saw how beautiful and clean it was inside! We were instantly seated and the services began immediately! Everyone was just so sweet! Helen asked my mom what we were up to and my mom mentioned that i brought her here as a birthday present, and Helen let everyone know that it was my moms birthday. literally every employee and every customer wished my mom a happy birthday! The owner even played the birthday song over the speaker system! They really made my mom feel special! We instantly loved this place for its beauty, cleanliness, but overall how the staff and the owner made us feel! Each person working there on August 21 at 7pm made us feel welcome, treated us with respect, and made us feel special! We will 100%come back here! read more

Castle Nail Spa - Front desk - Nail Salons Near Me - Dallas, Texas

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Came to town to visit my son and his wife and talked him into staying in the cool with us girls and enjoying a pedicure. The staff was lovely and the nail spa was spacious and beautiful! Our feet have never looked better! ; ) read more

Castle Nail Spa - Family pedicures - Nail Salons Near Me - Dallas, Texas

Nail tech: KENNY Shape: square Length: long Color: acrylic pink base with top coat Castle nail spa has done it again! My friend and I received another service, and the quality was just amazing. Kenny was super efficient. He really took his time on the cuticle and shape of the nail. We can't wait for our next service! read more

Castle Nail Spa - Nail Tech: Kenny Shape: square Size: long The color is an acrylic pink base with a clear topcoat. Kenny did amazing!! - Nail Salons Near Me - Dallas, Texas

They did such a good job, and the service was amazing. They offer complimentary snacks and drinks including boba tea. It was really comfortable, and the overall experience was very pleasant. read more

DO NOT recommend this place! Dawn and Diane were super rude to my friend and I who each came in to get a broken nail fixed. I came in to get my nail fixed and selected a color that matched my nails. After Dawn started my nails, I informed her that she selected the wrong color and she ARGUED with me and told me that I chose that color and refused to correct the color. Keep in mind, I paid to have my nail fixed... Considering I paid $8 for this nail and did not receive what I wanted and had rude and horrible customer service, I will not be back and neither will my friend who was with me and has been a loyal customer here. Overall, it was my first and last time in this place and the service was horrible! read more

Castle Nail Spa - wrong color - Nail Salons Near Me - Dallas, Texas

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Vicky, Linda and BeeBee all did a great job with our pedicures. They were friendly and fun too!

Love this spot. It's close to a ton of good spots for lunch and drinks too for convenience. I got a gel pedicure and dip manicure at 11:00 on a Wednesday and got the 20% off happy hour deal. Henry was my pedicurist and Nancy was my manicurist. They both did a great job! the only thing I wish more nail salons did was clean what's under your nails from the dip, which wasn't done here but that's unfortunately very common. read more

Castle Nail Spa - Pedicure with Henry - Nail Salons Near Me - Dallas, Texas

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amazing service by Helen and Angela they make you feel so loved and appreciated they take there time and listen to your requests of service

I had Yen for a manicure and pedicure and she was very good and it was a good experience. Definitely recommend!

Loved this place clean, good work,great customer service. Vicky,Helen,and Bebe did our pedicures and they were amazing great ladies!! Definitely recommend read more

Castle Nail Spa - Nail Salons Near Me - Dallas, Texas

went in to have a set of acrylic nails taken off and get a manicure and walked out before they could finish my "manicure". this was $32 mind you, they did not remove all of the acrylic at all; but they did file my nails down to thin sheets of paper. i am still peeling pieces of acrylic off. sad to see a NAIL SALON not know how to properly do nails read more

Castle Nail Spa - this is a manicure from castle nail spa - Nail Salons Near Me - Dallas, Texas

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My absolute favorite nail salon the vibe is so luxury and relaxing! Vitky is the best!!! She did exactly as the picture I showed her :) so professional and so sweet! read more

Castle Nail Spa - Full set acrylic almond shape with chrome! - Nail Salons Near Me - Dallas, Texas

$88 plus $5 for length plus tip just got them done under a week old Not ok. Last time returning. Its time to switch to a at home nail girl. read more

Castle Nail Spa - Nail Salons Near Me - Dallas, Texas

This nail salon is a must! Everyone is so sweet, I was studying and needed to use the restroom and they kindly let me in and treated me with respect and I wasn't even coming in for any of their services, but now I will! read more

This is my local nail salon and I love it. I only let Bebe do my pedicures and she's amazing. Very sweet, thorough and actually massages your feet. read more

I've been coming to get my nails and toes done at this location for almost 2 years now. Dianne is truly amazing! The way she cares about her customers is commendable. Her attention to details and desire for perfection is amazing! If you're not happy with your service she will do everything to make sure it gets done right. I cannot thank you enough for your exceptional customer service! The best experience at any nail salon I've ever tried. If you visit soon, ask for Dianne! read more

Castle Nail Spa - Perfection! - Nail Salons Near Me - Dallas, Texas

It is so frustrating when you are clearly treated differently because you didn't choose a higher priced service. I rarely get my nails done except for special occasions and I always just get the classic service because I simply don't want the massage, scrubs, etc. that keep you there for 2 hours. I just want my nails done well. I get regular polish because gel always destroys my natural nails that I work so hard to maintain. They asked me 10 times if I wanted gel and I kept saying no and they pushed me to get the next level up for my pedicure because I wanted the callus removal add on. It was a cucumber service and I don't like the smell of cucumber but I was so tired of fighting them I just agreed so we could move on. When they asked me what I wanted to drink I just said water - never got that. The lady rushed through my french tip manicure and didn't bother to paint all the way to the edge. The filing was rough and I had to refile at home hoping I wouldn't mess them up. She only added the white tip and didn't do the sheer pink coat for the rest of my nail so those are just clear. Then she proceeded to sit there on her phone the rest of the time I was there while the guy finished my pedicure. I gave 2 stars because the guy doing my pedicure was nicer and took his time to do a better job. read more

Walked in with my friend late night and got relaxing pedicures. Very nice people to conversate with and such a lovely comforting spacious place. Ask for Bebe! read more

Castle Nail Spa - Bebe - Nail Salons Near Me - Dallas, Texas

Ladies please come see BB for your pedicure, she is great and Amazing and does an excellent job. Then see Vickie for your nail services, whether it's dipping or Powder Her work is impeccable. I was very pleased with both ladies and I will always go back to them for my self treatment needs. read more

Great place to relax and enjoy a relaxing experience with the most professional nail artist . I had a pedicure that I asked for extra massage lasted 45 min . Nikki was amazing and knew how to take care of my feet . Thank you Nikki and Helen you two are a great team A+ service . Let them know Carrie sent you read more

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Came in here to get pedi and nails done, nail lady did excellent job. Pedicure I wanted basic but lady kept pushing me to get the cucumber $40 one, I kept saying no she kept offering till I had to make up that I was allergic to cucumber even after she's like are you sure? I was like yes, she was just frustrating me not relaxing at all. Also yes I understand they are from Vietnam but when they laugh and look at you them talk Vietnamese makes you feel uncomfortable. read more

I have been coming to this place for a few years now and I really used to love it... But lately it is a "hit and miss" since this place is now full of terrible nail techs. I like to get the most expensive pedicure and I don't mind paying for it, but the least I expect is an outstanding experience and my last 3-4 pedicures have just been just terrible!!!! The trigger to write this review is this terrible dip I got a little over a week ago. It started peeling on day 3!!!! The guy who did the dip probably overfilled my nails since they are just breaking under the dip This never ever happened to me so needless to say, I need ti take my business somewhere else. I could deal with a poor pedicure but my God, I don't pay a premium for my nails to look like this a week after getting a dip read more

Castle Nail Spa - Poor Dip job - Nail Salons Near Me - Dallas, Texas

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Great service! The nail lady herself noticed the color wasn't coming out like in the bottle and took it off and changed it without prompting. Also full bar and free boba tea! Nice vibe, but not too fancy or try hard. Pretty large too so plenty of room. read more

Go see Ken for beautiful designer nails. Ken is the greatest! BeBe does beautiful and the best pedicures. Ask for Ken and BeBe. read more

Castle Nail Spa - Nail Salons Near Me - Dallas, Texas

I am so happy that Tom and Diane at back running this location!!!! Happy hour discounts read more

I paid $193 for toes and nails. The work was rushed and mediocre. I could have got all this for a $100. I checked my receipt and the charges for everything individual. My natural nails are long , the charged to shape which should come with doing nails right ?!?!? Ridiculous!!! Just support someone in the street. These Asians are scamming us ! read more

Castle Nail Spa - What about these look like I should have been charged $193. No bling no nothing. - Nail Salons Near Me - Dallas, Texas

Used to go to this place for regular routine nail services. Stopped going because of the quality of work & because they rush. The work isn't quality & when you ask for changes they seem to get an attitude. The salon is nice. They play good music & have a full bar. Two complimentary drinks can be served. This is what saves them. But with so many nail salons offering drinks its not worth continuing to pay for sub par work. read more

I went to get my nails done. This was my first time trying gel x. Amber was really nice and was very informative about the process. It does sting a little but nothing too crazy. It's a little on the pricy side but I didn't mind. Overall I loved the way they came out. Ask for Amber :) read more

Castle Nail Spa - Gel x ask for Amber - Nail Salons Near Me - Dallas, Texas

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I walked in late afternoon in Sat and was sat immediately. Classic Mani with O.P.I polish. Manicurists switched out half way through and the second put this polish on pretty quickly. It looks good, I just had to ask the pedicurist to file down a spot on my thumb mail (other hand) and it was fine. Jenna did my Queen pedi and I am happy with it, she is also very sweet and I would see her again. Bonus: they have a full bar *complimentary* nice after a day at work read more

Castle Nail Spa - Regular O.P.I polish - Nail Salons Near Me - Dallas, Texas

Currently sitting in a pedi chair, Requested a drink as we had a 1pm appointment and arrived early. We were seated a bit early (my wife and I), the drink took 3 tries and roughly 20mins to receive. I waited 30+ mins and never got one person approach me for the Castle King Pedi. My wife was helped almost immediately (a good thing as I'm just tagging along). I say all that to say, if a service has to be begged for, it's most likely not going to be a good place to visit a second time. **Update** Once service was received, great products, some nice folks. I don't believe in penalizing the person providing the service (so yes we tipped well). It will be a hard sell to go back after what we spent, just a heads up to anyone reading. read more

Castle Nail Spa - This is me 40mins in... wife is almost done, I never was even approached... hmmm... I wonder why? - Nail Salons Near Me - Dallas, Texas

I had the lavender & gel pedicure with John. The pedicure included a hot stone massage, pressure point massage and paraffin. John did a great job. Moon did the dip + mani. I got exactly what I asked her for. She did a great job too. I was very pleased and will continue to return. read more

See receipt. Almost $500 for 3 gel pedicures, two basic manicures and a set of nails! read more

Castle Nail Spa - $442??? - Nail Salons Near Me - Dallas, Texas

Kenny and David did an excellent job! It was my first time coming here and it won't be my last. These nails are going to be perfect for my Engagement photos. read more

Castle Nail Spa - Kenny and David did an excellent job! - Nail Salons Near Me - Dallas, Texas

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