Cass Collision

(15 reviews)

I have taken multiple cars to Great Lakes Collision. They are excellent, resonably priced and…read morequick! I would recommend them and I always do !! Thanks Andy and Eric and the crew!

Honest and thorough. They have done repairs I needed and worked with me to determine what is worth…read morerepair

John R Collision

thank-you for looking at my sons car yesterday and tying op the rain guard. Im glad you had time ro…read morequickly squeeze him in Holly Hein

Excellent work at very reasonable prices. Ari keeps you informed with updates from beginning to…read moreend.

Dotten Collision

4.0

My husband (who Always claims to be the better driver) hit a concrete post at the gas station and…read morescraped/dented up the rear quarter panel on his new truck. We contacted Dotten Collision who was able to get us in right away. They had to keep the truck for a couple of weeks for repairs (mostly waiting on parts from the dealership). There was constant communication via emails and phone calls keeping us updated on the progress - which was sooo appreciated. When we picked it up, it was as good as new!! Although, we hope not to have to see him anytime soon, Vince and Dotten Collision will definately be our go-to place for such situations!! Amazing work and great staff...we appreciate all they did for us!

Whenever a cocky business owner makes it seem they're doing you a favor and that you're bothering…read morethem for business - run away. Such entitlement can never end in a good way. I made the horrible mistake of entrusting this body shop with a luxury vehicle - big mistake. Sure you should expect to get your car back looking newly restored but you'd also expect to get your car back in working order right? . . . you don't expect a seized passenger door that can't be opened or extra body chips in places where the car wasn't damaged. Results like this make one wonder how people stay in business. Results I received cost me more than the original insurance repair claim. Did I give Dotten the opportunity to make things right? Absolutely - and as a matter of fact that's what the business owner promised "leave it with me and I promise to fix it and make things right". But after a week of leaving the vehicle with them, they realized what it would actually take or cost to correct the botched job. The owner's best excuse was the door broke because it was old . . . really!? coincidentally exactly while just at your place for body shop repairs after all these years . . . amazing! This is the kind of professionalism and integrity that you can expect at Dotten collision. Dotten couldn't fix, would not correct or pay to remedy the problem so the promises and warrantees you'll get are worthless. Avoid the grief and legal action. There are so many more reliable and professional choices like Service King who undid Dotten's damage. That's my experience with Dotten's wretched service experience.

Jack's Auto Detailing & Collision

4.0

(9 reviews)

My car's roof was leaking and there was mold. James took care of it and made my car like new inside.read more

Uh-amazing Experience from start to finish! James took great care of my Daniella Denali!…read more Gave me an great awesome price for the Daniella's bust lip that outbeat everyone else's crazy costs of thousands to hundreds and the best part was that he was able to get her in fast like the next 3 days and got her done and ready in one day on a Saturday! Happy Daniella Denali, Happy Angelina

Pennington Collision

(25 reviews)

Ed was a pleasure to work with. He delivered everything that was promised. He worked well with the…read moreinsurance company. His updates on the progress of the vehicle were timely. Even small things such as car mats being cleaned and items left in the car in a proper place, showed great attention to kind detail. They were thorough in their explanations of work done. I highly recommend them for your collision needs.

John S I would recommend Pennington collision to everyone, I…read moreused their service twice in six years and was very please with the work. Ed and Mike are great to deal with, gave the estimate upfront and if any additional parts were needed they called and told you and how much the cost. My 2023 Grand Cherokee with the black diamond paint came out beautifully and match the rest of the vehicle. Great work.

696 Master Collision Service

(11 reviews)

696 collision is a very bad place I went there for an estimate and he was trying 2 controll my…read morebussiness for my repair then wanted 2 argu and fight with me cause I disagreed on his terms very bad don't go there

Some body shops take insurance payments only but they're cool with credit, debit cards and checks…read more I've taken two cars in to them with different problems - two separate collisions, and smaller stuff too - and they've been great each time. I took my Lincoln back yesterday, after a rust problem around a wheel well, and it was beautiful, with new pin striping and a perfect finish match. They're fast, they're honest, nothing seems to faze them, they seem to have it all down to a science, and they don't over-charge. HIGHLY recommended!

Xcel Collision

(3 reviews)

We have used Xcel Collision twice in the past year and had the most amazing experience both times!…read moreTheir customer service, communication, and quality of work goes above and beyond! They continued to keep us in the loop on the status of our vehicles repairs, were clear and concise and so friendly. We were never left in the dark wondering what was going on. Words cannot do them enough justice! If you need a repair done don't hesitate, give them a call!

I had to get my truck door fixed after an accident and, Taylor, Jarred, and Rachel were so great…read moreand helpful. They worked with the insurance directly, helped navigate the entire process, provided timely updates, and they even had the truck washed up, ready to go after the door was ultimately replaced. Rachel even called a few days later to ensure that everything was excellent after the service! I don't know of any other shop that provides high quality service like they did. Very happy and greatly appreciate everything!

Crash Champions Collision Repair Madison Heights

3.0

(2 reviews)

My experience with this shop was extremely disappointing and concerning. I brought my vehicle in…read morefor an insurance estimate, and what I encountered raised serious ethical and professional red flags. From the beginning, the staff displayed misleading and coercive practices. I was told that if I wanted to remove my car after parts were ordered or delayed, I would have to pay for reassembly--even if I decided not to move forward with the repair. This feels like a form of coercive retention, essentially holding a customer's vehicle "hostage" to secure business. When I asked for a reasonable timeframe or even an estimate of how long the process might take, the representative became defensive, abrupt, and unprofessional. His tone escalated, he began talking back, breathing heavily, and acting irritated, as if my questions were an inconvenience rather than a normal part of the repair discussion. To make matters worse, when I calmly pointed out that his behavior was inappropriate and that I planned to speak with a manager and Allstate, he dismissed my concerns entirely and said I could "complain to anyone I wanted." That type of arrogance and indifference toward customer feedback is unacceptable in any professional environment--especially one recommended by a major insurance provider. This shop's lack of transparency, hostile attitude, and deceptive communication tactics are alarming. They appear to intentionally cloud information and pressure clients into staying, rather than providing honest guidance and respect. I strongly urge others to proceed with caution and document every interaction. No customer should feel intimidated, dismissed, or trapped when seeking basic service information. I have since filed a formal complaint with Allstate, and they confirmed that this shop should not have provided incorrect information--a customer has every right to request their vehicle back if there are parts delays and should not be charged for reassembly in such cases.

I needed a damaged headlight replaced on my car. Once I got passed the insurance process, working…read morewith Dave at Crash Champions was simple and easy. They worked out the details with the insurance company. They also set reasonable expectations and was done within the estimated time. I didn't have to pay beyond the deductible, which was great.

Interstate Auto Care

3.8

(44 reviews)

Nick and the crew at Interstate provided outstanding service! They were able to get our complicated…read more2008 Lexus hydraulic suspension system repaired in a timely manner at a very fair price. They provide honest service and know cars. Don H

Went in thinking we had 3 problems with our Pacifica. Turns out none of them were problems. They…read morecould have taken advantage of us but they didn't. They were honest and wanted to let us come back to the hoist and show us the truth. These people rely on good quality work, honest people and good business practices. They are our go-to place now for all things car repair/maintenance related. Really appreciated you gentlemen. Thank you.

Royal Oak Automotive Care

4.5

(40 reviews)

Always seem to do excellent work in my 15 years of working with them at a reasonable price--…read moresometimes even lower than reasonable!

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

4th Street Auto Care

4.8

(32 reviews)

I stopped in this morning because I had a loose headlight and I'm about to turn in a lease vehicle…read more They were kind, looked at it right away, and were amazing to work with. Place is clean, small but comfortable waiting space with coffee. Great website. Nice staff. I'm definitely glad I checked them out and will be frequenting for my future vehicle needs!

I have a large camper van that's over 8 feet tall and over 8700 pounds, so it's not easy to find an…read moreauto repair shop to service it (even though it's basically a Dodge b3500 Van that dodge has been making for over 2 decades) Bill(manager) did some research and decided that he would take on my van for a starter RR. It was dropped off at 7:30am and was pleasantly surprised by a 11:30 pick-up call. Bill's quote for a starter RR was about $450, being a very good price as it would have been several hundred dollars more from a RV center and would be several weeks before they could get to it. The kicker being that it didn't need a starter after all, it was just a wire from starter to relay that need to be replaced, saving me hundreds of dollars more. Thanks, Bill, for your honesty and getting me on the road again.

Auto One Glass & Accessories

4.4

(14 reviews)

I received excellent service when I had my windshield replaced last week. The technician did a…read morefantastic job--fast and friendly service. They took care of all the calls to the insurance company for me. I have had glass replaced by them several times in the past, and I have always experienced outstanding service.

I recently drove from California to Michigan and took a pretty sizable rock to the windshield…read moresomewhere in Nebraska. A quick Google search at a rest stop found Auto 1 near my final destination in Berkley. I called not realizing that it was already after hours, Mike called me right back from his cell phone and asked me to send him a pic of my VIN. The next day he called me again and said that my windshield was on order and should be in just as I arrived in Michigan. He got the glass replaced it for me quickly and was very professional and polite. The next day I noticed a weird defect in the glass so I called Mark again and without hesitation he said to give him a couple days to order another windshield. He called me back and installed the other new windshield a few days later and it is perfect! Hands down, choose Auto 1 in Berkley every time.

TLC Car Care

4.4

(27 reviews)

Very professional. Had my suv back in 4 hours. Nice local repair shop my good neighbor Red referred…read moreme to.

I recently took my SUV to TLC concerning my exhaust system. I had a muffler installed at this…read morelocation several years ago. After inspection I needed a new muffler. After the team reviewed my records the muffler was still under warranty so the new one was free. With the new muffler installed I am back in business and the exhaust system sounds great. My experience was top notch and their prices are very reasonable. My experience is with the Royal Oak location and I highly recommend their services..... Tony

Gerber Collision & Glass

4.9

Picked up my vehicle today and it looked like new inside and out. Cleaned and detailed which is…read moresomething I wasn't expecting. Super courteous staff, Nicole was delightful and professional. Repairs were flawless and the only delay was caused by the awful insurance company I have. I hope I don't need future collision repair, but I will recommend them!!!

Just picked my car up from Gerber's Clawson location and am genuinely impressed with the collision…read morework that was done. Fit and finish are excellent, top notch. I've been in car dealers for nearly 40 years and doing factory show car builds for nearly another 10 years and believe me I have seen it all. Very good and VERY bad. Gerber Collision is as good or better than any shop I have seen. Dan and Natalie are SuperStars too. Never heard of a shop giving scheduled updates by phone but these guys do. No need to go anywhere else they are the best I have seen. Thanks to all at Gerber Clawson!

First Call Auto Care

3.3

(4 reviews)

When calling in or entering First Call Auto Care, I have been greeted with respect and "a care for…read moreme and my car, attitude. Clear diagnosis and what was needed were explained, fixed quickly, car clean and even a special note and gift. (I mattered) Best Mechanic Shop with integrity around! MaryAnn N.

I'm a repeat customer and honestly prefer coming here over the dealership. You get the quality and…read moreprofessionalism of a dealer, but with honest advice and a more personal touch. Fair pricing, solid work, and people you can actually trust. Highly recommend.

RC Trans & Gear

4.3

(21 reviews)

Good people to deal with. They took care of my transfer case in my truck and got me back on the roadread more

I am very happy I found RC trans and gear. They have been really good to me. I very much trust…read morethem. Dell has been super helpful every single time.

Detail Express

4.7

(12 reviews)

She hasn't looked this beautiful since I first brought her home! For the cost of less than a car…read morepayment, this 7 year old, 108,000 stunner is all mine! In less than one day she was transformed! What a great, friendly, local, neighborhood resource to make your ride like new. Flexible, convenient, and really good at what they do. Thank you, thank you, thank you!

I had Detail Express detail my wife's white Q8 yesterday, and they did an amazing job. The…read moreexterior absolutely sparkled, and the interior was immaculate. It truly looked like a brand new car. Booking was easy and the car was done when they said it would be done. Overall, a great experience.

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Cd27800 D.

8 years ago

Just picked my truck up from Cass Collision and want to say how professional and the great service I received from this place ! My truck looked amazing after haveing my tailgate and bumper replaced! I highly recommend Jeff and his crew there if you need service done for anything on your vehicle . Outstanding service and quality of work ! read more

Cass Collision - bodyshops - Updated August 2026

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