The best of the best! Top notch Customer service. My car looks amazing. NO detail left undone! If I could give them 10 stars I would. (PS the cookies are yummy too!) read more

Do NOT come to this place. I was in a bad car accident and through my car insurance this was one of the few local places that I was able to repair my car and be fully covered. I had to wait around a month and my car still wasn't fully repaired. Parts were missing but they told me they would just call and pop the pieces on when they recieve them. I picked up my car since I was spending money on Lyft. I followed up for MONTHS. The guy answering the phone would happily say my parts didn't haven't come in yet and I never recieved a call back. They confirmed it can drive but I noticed they skimped on replacing parts. They mixed and match old pieces of my car with new pieces and had a shoddy paint job. My car insurance gave me the checks to give to them and they took the money and ran. Oh yeah, my rims have a specfic plating/paint job on them and I asked for the one side of my car that recieved the repairs match the othe side of my car. They said no. They stated along the lines of the paint job/plating for the rims was beneath them because it was "cheap". My original rims have a sleek black finish and they decided to put thos gray cruddy paint on it, oh yeah and it's chipping after years later. Meanwhile my other side, which was painted prior, is still in great condition. A waste of time and money. read more

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I highly recommend these guys for any collision need you in may have. I took my Tesla that was backed into and they fixed it in 3 days. Other collision shops in the area said they couldn't work on it bc of the radar in the front, and these guys at Cass were able to get it fixed. Thank you read more

Absolutely excellent company to work with! Someone had backed into my vehicles drivers door and left a large dent. Filed a claim with the driver who was responsible's insurance and took my vehicle to be fixed to this company for the first time based on a family friends recommendation. I was NOT disappointed! I worked with Jeff and he was extremely professional, friendly and explained the process to me. They ordered all the parts needed ahead of time and scheduled me in once they received them. The estimated time of repair was 3 days that was given to the insurance but they had my car looking great the very next day after dropping it off. Was extremely quick and easy process and even if I would have been paying for the repair myself was extremely reasonable pricing. I will definitely be using them again. HIGHLY recommend them! read more

Cass Collision - Damage to my vehicle door before repairs - Body Shops Near Me - Clawson, Michigan

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We live up the block and after scrubbing bird crap off the door of my Hyundai Tucson,my husband said he took off clear coat and ruined finish! He drove to Cass and was intending to make an appt and ask the cost for repair! The gentleman came out to see, returned with a solvent and cleaned the door! It looks new and my husband asked " how much"? He said nothing! In the event I need body repair, Cass Collision will be my first choice! Good business ethics read more

Great service and certified Hond and Accura repair shop. It is trusted by local dealers to do repair work. Prompt at answering calls and answer questions. Got great service here. Hope they will be business forever. read more

Excellent collision repair choice. Everything is top notch with this company. Repair was completed on time, communication was great, car had been cleaned inside and out, repair looks perfect, and a delicious cookie was left inside for me! You will be happy you choose Cass Collision. read more

In the just a few months, we've worked with Cass Collision twice -- once to replace a window and once to replace a door. We were referred to them by AAA. We had such positive experiences, it almost made up for the inconvenience of needing the repairs in the first place! Both times, we worked with Jeff throughout the entire process. The repairs looked great and completed in a reasonable timeframe. Most importantly to us, Jeff is friendly, responsive, and goes above and beyond. We were so appreciative when he volunteered to drive our car back to our house for us so we didn't need to walk or Lyft back to the shop with our toddler. read more

The work is now complete and I would recommend Cass Collision. Took longer than I anticipated, however, times are adding to speedy repairs like obtaining parts and coordination of scheduling. Worth the wait in the long run. I will have zero hesitation to use the services of Cass Collision. read more

Cass Collision is has become our go-to shop. These guys could not be more professional and friendly. Have helped us out a few times..small issues and serious issues... The facility is clean and presentable...and the work is excellent. What more could you want? They take pride in their results... Thanks, guys, for all your fixes with a smile... read more

I have now used Cass Collision (Rochester Road) twice in the past 2 years. All they do is exceed my expectations. Jeff and the team are VERY professional and courteous and the work is top notch. Getting your car worked on after an accident isn't an experience anyone looks forward too. But the team at Cass mitigates a negative experience by delivering extremely positive results. As I told Jeff when he recently handed me my keys, I hope I don't see him anytime soon, but I know if I ever do need them, they will be my first and only call! read more

They offer free estimates, right on the spot. Everyone is extremely Professional and friendly. My car took longer than they originally said by many days which was frustrating, but they did end up getting a rental for me and doing everything they could to make sure I was happy. I would return and recommend to others. read more

Customer service is 100%. Extremely kind...office Extremely Clean....very accommodating...took only 2 weeks to repair my vehicle....my vehicle was DETAILED TO THE EXTREME...i didn't know i was getting a detail....thank you...i can't compliment enough...i have been telling everyone about my experience with this company...Overall Great Experience read more

I will update once service is complete. After dealing with my insurance agency I was given a list of auto repair shops. I have Cass Collision a call and they were quick to explain the process, how long it would take, and got me scheduled right away. The customer service was great. I look forward to my scheduled visit and will update this review after the work is complete! read more

I just picked up my car and was delighted with the work that was done as well as the extras that I didn't expect. Extremely knowledgable, friendly, efficient and fair pricing will make me come back to the Clawson Cass Collision for all future work. I've already been referring them to everyone after seeing the excellent work that was done on my car. They give you a very fair quote and timeline for completion that they stick to. Super happy! read more

Nothing but good things to say. Everyone in the shop was very kind and made the whole experience very easy. No one wants to have to visit a collision shop, but when you do, this is absolutely the place to go! read more

Giving one star is a disservice to that one lonely star. So I took my car in on a monday morning with an estimated time of 4 days. So when I called thursday to see if my car was going to be done I was surprised to hear that they ordered a bad part and would be an extra day. No big deal, but really I mean you couldn't have called me and let me know that. I have to find out when I call and ask. So since I couldn't leave work early Friday I had to pick it up after hours in the dark. Picked it up and had some cookies on my seat, nice touch right. Well saturday morning when I looked at the work done it was beyond ridiculous. I had my rear trunk, and bumper replaced so when I looked at it the bumper had a gap between it and the trunk at one end of about an inch and a half and at the other end less than a centimeter. To give a visual you could put your finger between the 2 at one end and if you slid it the other way it would be stopped about 3/4 of the way. The bumper was jutted out creating a gap between the bumper and quarter panel that was very noticeable. Also, there was a huge chunk of something in the paint. So I didn't want to be picky so I just wanted the bumper put on correctly and brought it back monday morning since my wife was off work she could pick it up later. This is when my main issue with this place comes in. My wife went to pick it up and the battery was dead. So they jumped it and drove away, later it wouldn't start again. When I got home I found the lights had been turned and left on. Since we have not once turned the lights on since we owned the car as they are auto it was obvious that this was deliberately done. There was no reason to turn the lights on since it is one bulb in the taillight and simply checking the brakes would suffice. It was clear that the person who did the work was not too happy about having to re-do his 1st grade level work and decided to mess with us. Anyways, the owner did call me and was very nice about it, offered to fix it and make sure I am happy. Sounds all well and good but I refuse to take my car or any car back there after this nightmare of a situation. Based on quality of work alone I would advise anyone not to use this shop. read more

I recently had my vehicle repaired at this location and was thoroughly impressed. I was greeted by the manager of the facility, Jeff. This is the cleanest body shop I have ever been to!! It seemed like I was walking into an attorneys office. The work they did was excellent and I could not be more satisfied. They even left me fresh cookies in my car. I read the other review posted and am surprised with their experience. I won't take my vehicle anywhere else, thanks for the good work read more

I have been going to this shop when it was called Augers. I didn't realize as I was driving by during the remodel, that it was bought by someone new. The place looks amazing. 25 years of going there and was delighted to see the improvements. I took my Sprinter Van in for some paint work and they did a GREAT job . The car was cleaned inside and out . They now have another car of mine . read more