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    Ladd Road Collision

    4.7 (14 reviews)
    Open • 9:00 am - 6:00 pm

    Services - Ladd Road Collision

    Bumper repair

    Collision repair

    Dent removal

    Ladd Road Collision Photos

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    Review Highlights - Ladd Road Collision

    “I would like to take this opportunity to express my gratitude to Jeff Ladd and Tyler at Ladd Road Collision in Commerce.”

    Mentioned in 3 reviews

    Read more highlights

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    Munro Collision Shop - Munro collision shop

    Munro Collision Shop

    (15 reviews)

    Both Mario and Kate delivered outstanding assistance for my recent big…read morecollision job. The work was done perfectly and their helpful suggestions along the way made things super easy for me. I strongly recommend this collision shop!

    I ride on the Commerce bicycle trail next to your business about three times a week. I don't…read moreusually need to use the restroom before starting my ride, but on Friday, September 25, I did. The Dunes location was closed and doesn't open until 11:00, so I politely asked to use the restroom. The man who greeted me was very kind and allowed me to use it. I understand that your restroom is not public, and I don't make a habit of asking to use it. Today, Monday, September 28, at around 10:35 a.m., I asked again, apologizing because I didn't want to inconvenience anyone. An older woman treated me very poorly. She yelled that it was not a public restroom and led me to it while continuing to shout. I felt so humiliated that I stopped at the doorway and decided not to go in. I could have responded just as rudely, but I chose to remain respectful. I simply said, "Okay, no thank you," and left. She continued speaking to me rudely, so I repeated, "Thank you, goodbye." I was embarrassed by the way I was treated. I was polite and had only asked to use the restroom. I understand that you may not be able to accommodate the request, but I believe there is a kinder way to say so. Many people of all ages use the trail, and I hope your staff will treat others with more courtesy in the future. After this experience, I would not feel comfortable visiting your business if I needed a service.

    LaFontaine Subaru - Our new Outback.  very happy customers!

    LaFontaine Subaru

    (96 reviews)

    Where do I start? We moved to Metro Detroit about a year ago and we were a one car family that…read morewhole time. Well, IT WAS TIME for a second vehicle. Khelsey Jefferson was amazing. We were absolutely transparent we were 1.) looking for the exact right car, 2.) at the right price and interest rate, 3.) we were going to be shopping around multiple dealerships for the right price and model/make, 4.) and we would be taking a long time to make sure we were making the right choice. It took us two months to narrow it down. We put Khelsey through it all with non-stop questions, shopping all these different makes, models, pre-owned and new, etc. She was extremely patient, friendly, and attended to every single question, request. This was my first time fully buying a car on my own, and she made navigating the entire process easier to understand so I could make a mindful, solid decision. Not only was she really helpful, she was extremely COOL about how nervous and ignorant I was about buying a car. The process was so smooth once we locked in a car, price and rate. She's honest, transparent, straight-talking, and not out to just grab a buck. At the end of the day, I could feel that she wanted me in the right vehicle for me and my family and she did as much as she could to make sure it was exactly what we wanted and for a great price. Most other sales people I talked to felt like they were *just trying to sell* me something, rather than actually caring about a huge financial decision and whether it's the right one. Khelsey isn't like that. I trust her so much I doubt I would buy another car from anyone else in the future. 15/10 I would recommend calling Khelsey right now. Also, the dealership staff - Service and Sales sides felt like one big family. That's a big plus for me.

    I was thinking that because it says Subaru everything would be good. This place is Horrible and if…read moreyou are looking for a Subaru I would go somewhere else. I bought a car from here on a Saturday and when I got home I noticed that there was a rip in the drivers seat that was not disclosed and when I tried contacting them totally was ignored. I I could rate this place a zero I would. DO NOT EVER GO HERE FOR ANYTHING!

    GP Auto Glass - 2024 Hummer EV windshield replacement

    GP Auto Glass

    (19 reviews)

    I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

    Responded within 15 minutes. He was very quick to answer my many questions regarding the…read morereplacement glass. He installed the windshield in about 90 minutes while I waited. Friendly and prompt service. I highly recommend GP Auto Glass for windshield replacement.

    Ladd Road Collision - bodyshops - Updated October 2026

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