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    Matrix Auto Collision

    5.0 (11 reviews)
    Closed Closed

    Services - Matrix Auto Collision

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Matrix Auto Collision Photos

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    Recommended Reviews - Matrix Auto Collision

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    5 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Excellent auto repair work! Quick and reliable service! Value is competitive. Very friendly!

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    2 years ago

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    8 years ago

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    Bassam B.

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    8 years ago

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    7 years ago

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    8 years ago

    Just had my car repaired after a fender bender. Car came out great. Service was perfect. I'd recommended them to anyone.

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    Bassam B.

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    8 years ago

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    8 years ago

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    Review Highlights - Matrix Auto Collision

    Not only will I go back if I ever need collision work done again, but they'll be the place I recommend to anyone who needs work done.

    Mentioned in 2 reviews

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    Skyview Auto Glass

    Skyview Auto Glass

    1.0
    (2 reviews)

    Rating: (0/5 stars if possible) ​Headline: RUINED my…read moreinterior, left glass shards everywhere, and GHOSTED. ​DO NOT TRUST THIS COMPANY. I had my windshield replaced on my 2011 Ford Escape XLT on February 25th, and it has been a nightmare of property damage and zero accountability. Contacted about the leaking on Feb 27th. ​The "Service": ​Major Leaks: Within 48 hours, it started leaking. The headliner is 90% stained, and water leaks directly through the sunglass holder and a pillers. I'm literally having to use a tarp on my car in Michigan weather just to save my interior from mold and electrical failure. My seats and floor boards are soaked. ​Safety Hazards: They left shattered glass all over my dashboard, switches, and even the street. I spent time cleaning it up, but tiny shards are still embedded everywhere. ​The Mess: There is polyurethane residue all over my headliner and support towers. They even covered the VIN with it, making it unreadable. ​The "Customer Service" (or lack thereof): I have been dealing with "Robert" for weeks. On March 7th, he said the glass was out of stock. On March 9th, he said it was in stock and a tech would be there by noon. Noon came and went. 3:00 PM came and went. No call, no show. ​I was told the "back office" is the only one who can help, yet I can't get a single person on the phone who actually has a solution. It has been nearly two weeks of water damage and excuses. Now we have been blocked on multiple phone numbers. ​If you value your vehicle and your time, stay far away from SkyView. They are quick to take your money but will leave your car damaged and then ghost you when you ask them to fix their mistakes. Lawyers are my next step.

    1 Star I had my…read morewindshield replaced by this company and the experience has been extremely frustrating. During the installation, the technician damaged parts of the interior of my car, not just the trim but the actual area where the windshield meets the interior. The cut was uneven and done diagonally, leaving visible damage. They also broke the plastic cover for the rear-view mirror / camera assembly and never reinstalled it. After the installation I discovered that the windshield is leaking water inside the car, which clearly means the windshield was not sealed properly during installation. I also hear wind noise while driving. The car was also left dirty with debris from the installation, and nothing was cleaned afterward. What's most frustrating is the lack of follow-up. When I contacted the company, they told me they would send a technician and that someone would call me to schedule the repair. Since then, no one has called and they have completely stopped responding. It has now been a week, and I'm still left with interior damage, a missing camera cover, and a leaking windshield. When a company advertises professional service and warranty support, they should stand behind their work. Right now I'm just hoping they take responsibility and fix the issues they caused.

    Glass America

    Glass America

    2.3
    (6 reviews)

    I want to Glass America on Schoolcraft in Livonia to replace my cracked windshield, which had been…read morereplaced by them less than a year ago. That replacement took over 4 hours because the first windshield they installed cracked before they even delivered it to me. They offered me a $100 gift card as compensation and never sent it to me. I decided to give them another chance. The repair should have been covered under their warranty because there was no apparent cause for the crack (it appeared to be a stress fracture) but AFTER doing the work, they claimed that it was due to a chip. I asked to inspect the windshield that they replaced and they told me that it had already been thrown in the recycling bin and taken away. They had taken a photo, and it does not show the chip they said was there. I asked to see the manager. A man entered the waiting room. His demeanor was dismissive and confrontational. Instead of introducing himself as the manager, he addressed me as "the Outback" (make of my car) and insisted that the crack started from a chip, according to his technician. I called their corporate headquarters in search of someone who cared and no one called me back. Glass America has poor quality of work and absence of integrity. Glass America does not care about its customers. My boyfriend has used Henderson Glass for over 30 years and always had a good experience. Wish I would have followed his lead.

    Glass America does not know how to schedule appointments. I made a 10:00 am appointment at a Glass…read moreAmerica facility for Monday 1/20. The installer called the morning of and said he could not meet me there at the 10:00am appointment time. When I called customer service they blamed the installer and she told me that the manager would call me back...he never called. The installer called several times with more delays and finally arrived there at 2:00pm. The installer said that they scheduled him for four installs at the 10:00 am slot. Coincidentally, my girlfriend's windshield cracked last week also. She scheduled with Safelite, had a 2:00pm appointment, hers was on time! Save yourself a wasted day and go to Safelite, I sure will next time.

    Gerber Collision & Glass

    Gerber Collision & Glass

    4.1
    (9 reviews)

    Our car is like new!!! Zero signs of the collision at all…read more We hit a deer that caused a lot of damage to the left front and driver side of our suv. Gerber team was able to give a fair quote that was much less than other shops. They were able to completely repair our SUV... it looked like a new car when I picked it up. I waited a couple weeks to post this just in case it drove funny or there were follow-up issues (which they guarantee to repair) but there is nothing zero zilch. I would 1000000% recommend taking your car here for repairs. They were in constant communication with any updates and completed the repair earlier than expected. It was seamless with our insurance as well. There is also an Enterprise rental office about 20 feet away. Thank you Hannah, Megan, and Gary. They were all so professional and friendly both in-person or over the phone.

    Recently had an accident and had to take my car in for service. I chose Gerber Collision due to…read morelocation and their ratings. I'm glad I did because I received excellent service. The communication and friendly customer service were top notch throughout, as was getting everything sorted out with insurance and the car rental place. In addition, I received my car back completely fixed after just 4 days, and it looked like an accident never even happened. I hope I don't ever have to go back obviously, but if I were in such a situation again in the future I know where I'd go, and of course I highly recommend Gerber Collision to others.

    Redford Auto Repair

    Redford Auto Repair

    4.4
    (13 reviews)

    Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

    I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

    Matrix Auto Collision - autoglass - Updated June 2026

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