Very professional and detailed work! I had to get some paint done on my bumper and they went ABOVE…read moreand beyond the service. Truck came out looking great. Appreciate the Autohaus family

Unfortunately, they are not responsive or honest. Spoke with Jacob and he failed to deliver as…read morepromised.

Justize Gostik knows what's it's about! I had a fantastic experience at Gerber Collision. From the…read moremoment I walked in, the staff was friendly and professional. They kept me informed throughout the entire repair process, and the quality of the work was top-notch. My car looks as good as new! I highly recommend Gerber Collision for anyone in need of auto body repairs. Great service and excellent results!

Bees knees dude!! Jason and crew are top notch people that I would recommend to anyone. My overall…read moreexperience was a little rocky but through no fault or lack of communication on Gerber's part. Very cool people that made my first insurance claim easy and as quick as possible. At least quick enough to get me back on the Dead tour and that's all that matters!!!!

We needed a repair to the upholstered seat of a DAX Eames for Herman Miller chair. Mike was very…read moreresponsive, and completed the work quickly and at a reasonable price. The repair is not evident, and the seat looks new! Highly recommend.

Horrible work was done and the business owner acted like it was find and didn't see any issues…read more Before he took my seat in and upon drop off he said he would make it look like new and it was not the case. I will never go here again I could of found a better condition seat at a junkyard.

**EDIT** I was not happy with my initial experience with the…read moreparts department experience, and was contacted by the Parts manager the next day after posting my original review. We had a good conversation, and he offered to make it right, but all I needed was that my experience was acknowledged - I was not looking for anything free or any compensation, just to be heard. ======================================= Buying the truck was easy, and the salesman Joe was great, for that I give 5 stars. The parts department however, I'm beyond frustrated with at the moment. Two weeks after I bought my truck early December, I went to the parts counter and ordered three accessories for my new Ford Ranger, and they told they would call when my order came in after verifying my phone number. After a couple weeks I hadn't heard anything, so I called for an update and was told they were still waiting on one part, and they'd call me when it came in. As it had now been over two months, I figured that even though they said I didn't have to call and they'd call me when the accessories I ordered came in, I called this afternoon (March 9th, 2022) anyways to get a status update. After being on hold for over 10 minutes (I checked the length of the call afterwards) I was told that my order had been sitting there and I should have gotten a call and they verified my number was correct- I checked my call records online from when I bought the truck until today, no call from anyone at the dealership at all. Wonderful way to find out my order was ready, and I was annoyed from the lack of any communication in regards to my order, but figured my things were in and I'd pick them up. Picking them up was quick even though I'd never used Fordpass points to pay for any accessories before. But when I got home, I opened the box the hood protector was in, and it wasn't even the one I ordered, the one they gave me was for a different vehicle! I called back and once they figured out I had the wrong part, went to order the right one, but he kept calling it "smoke" and not the matte black I ordered, but said it was the right one, so he said he ordered it. I called back a few minutes later as it just didn't sound right to me, and the guy that answered the phone this time checked again, then told me they had my part there, they had given me the wrong one. This is frustrating, and right now I'm not very happy with the mess ups - this is now the 4th vehicle I've bought from a Suburban dealership, but the first time dealing with the parts department at this location and right now I'm not impressed with the parts department one bit. Now I have to drive up AGAIN today after work to trade it for the right one that I should have had a while ago if anything had actually gone right! What I really don't appreciate is the lack of anyone replying to me when I reached out regarding my experience - I have not had a good customer experience with this at all, and it seems like no one is concerned. This is not how you keep customers.

I was involved in a rear end accident, and took my vehicle to suburban Ford of Sterling Heights (…read more40333 Van Dyke Ave) to get it fixed on July 5th. The car performed like normal ( aside from the rear end damage) . They had my car for 30 days ( no reason why) . When I went on August 3 to pick up the vehicle, I immediately noticed that the car was not driving right, I had told the body shop manager about my concern. He had said" it's been sitting for a while, it's normal". I also noticed a half a tank of gas missing, and my gas Mileage dropped from 26 mpg to 15 mpg. Seconds later, my dashboard said" transmission overheating ". Service scanned the vehicle and said that there was damage to the transmission and 2600.00 to fix. The car worked like it should when I brought it in, no mechanical issues why so ever. I was also getting 26 mpg. Now a month later while the dealership had it, I have a half a tank of gas missing, my gas mileage dropped from 26 mpg to 15 mpg and 2600.00 in transmission damage that happened while " just sitting at the dealership ". Mechanical issues just don't happen by sitting there. Coworkers even agreed that something was done by them, ether on purpose or accident. Ether way it happened while they had possession, and they are responsible for the repairs. . Suburban Ford is trying to stick me with this bill even tho it happened on their watch. They have liability coverage and the motor vehicle service and repair act - they should fix my vehicle. In addition, Amy in the body shop promised me the same rental that I had while my car was getting fixed from the accident, but gave it away hours before I arrived to pick it up. Service has no loner vehicles ether. Sooo to this day,they are dragging their feet to fix my car cuz they can't accept blame. Something happened while they had my car, because again it worked normal before I dropped it off. I don't know what to do. Talking to others on an app called "Nextdoor " this is a common problem. I just want my car back in working order!!!

there should be more than five stars once again the whole crew came through with the highest…read morequality repair after a local big three dealership had my car for over a month, trying to repair a bad flaw and factory paint. I ended up with it here for a quick turnaround and a better than factory paint job.

I took my Nissan Rogue here after an accident. 10/10 service, definitely recommend--Jay is great!read more

I had some unusual circumstances come up this week and Cass Collision was a huge help…read more My son hit a deer on Hayes just about 1/4 of a mile north of Cass Collision at 5:30 AM on a Sunday morning. We had his car towed to CC since they were the nearest body shop. From the first conversation about the accident and insurance claim process, these guys were great. Quick with responses, detailed in the information they shared with us & helpful with regards to our interactions with our insurance company. At the end of the day, our insurer totaled the car so we didn't end up having Cass Collision do any repairs but based on how we were dealt with I wouldn't hesitate to go back.

About a week before Christmas,2024, my wife's 2023 Subaru Forester altercation with a 300 pound doe…read morewhich caused considerable damage to the front end, left front fender, left front door and hood. Fox Subaru, not having a collision shop, recommended Cass Collision Shelby. I took the car there and met Jordan Jones and from the very beginning he was very profession, thorough, and friendly. Through out the repair progress, Jordan kept us informed of the progress being made. When we picked up the care, the car looked like "no accident had occurred". The quality of the workmanship was obvious: 5 STARS. I would recommend Cass Collision Shelby to all my family and friends. And in the event I need collision work in the future, I certainly will come back to Cass Collision Shelby Paul Y Macomb, MI

Dawn offers great energy and customer service. She gave me a tour of the shop and it's…read moreexceptionally clean & organized.

From the owner: ABOUT US The Nadley family journey began in 1978, when John…read moreand Karen Nadley opened J & J Auto Repairs in Madison Heights, Michigan. From childhood, Joe and Dawn grew up immersed in the auto repair world, learning firsthand the values of hard work, trust, and craftsmanship. In 1998, the family expanded to a second facility at 14290 23 Mile Road. Following their parents’ retirement in 2002, Joe pursued his career as an auto body technician, working with five major dealerships (General Motors, Ford, Chrysler, Toyota, and Volkswagen) as well as independent shops. This gave him broad manufacturer expertise, advanced skills, and a reputation for hands-on excellence. Meanwhile, Dawn built a career in the legal field, while continuing her technical training in collision repair. She achieved Platinum I-CAR Certification, proving her dedication to staying ahead in industry standards and innovations. In combining their strengths, Joe and Dawn brought the Nadley tradition back to 14290 23 Mile Road, launching JD’s Macomb Auto Collision, Inc. — a shop that is family-built and customer-focused.

Took a while to start working on my vehicle but they did an excellent job of repairing the damage…read moreand matching the paint. Checked the vehicle over real well when completed and made sure everything worked, and even cleaned the interior. Great communication from Brian and his co-workers. They kept me updated on the status of the vehicle throughout the process.

From the owner: At Serra Chevrolet Body Shop in Sterling Heights, MI, we are your go-to destination for top-notch…read moreauto body repair. We offer free estimates, repair most makes and models, and provide rental vehicles at competitive prices to keep you moving. Our team is fast, friendly, and experienced, ensuring that every job receives the utmost care. From complete theft and vandalism repairs to advanced color matching with our state-of-the-art Axalta system, we guarantee precision. All vehicles are quality inspected before being returned. As an I-Car Gold Certified shop with strong ties to insurance companies, we use the latest technology to restore your vehicle to its original glory. Contact us today.

Amazing work. My bumper and logo for my Volkswagen Jetta was ruined and he replaced everything…read moresuper fast and super easy. Amazing people and amazing job! 10/10; will be recommending to family and friends!

Great service and work. Took my Regal in for a damaged bumper thinking it needed to be replaced,…read morebut they were able to make it look like new without replacing. Thank you!