I really appreciate the proactive communication from Ferndale Collision. Although my insurance company ultimately deemed my car a total loss, up until that point Ferndale Collision was completely on the ball about getting me a response from my insurance company regarding my claim. The proactive communication was a bright spot in an otherwise challenging situation. read more

The team was quick to review my car after someone damaged my back bumper. Within the hour, they buffed the scratches out and it looks good as new! I would highly recommend Ferndale Collision because their prices are reasonable and the team was super friendly - walked me through all of my options on-site. read more

Look no further! Owner, staff first rate I take my car there for everything And won't go anywhere else Highly recommended read more

They worked on my 2015 Jeep Grand Cherokee when it was involved in a minor collision that damaged the hood, front bumper, headlight, and fender. They were very accommodating and Mike was great to work with. Quick communication via email kept me up to date on what was going on and I am very happy with the results. They detailed the vehicle free of change and even helped with a minor mechanical issue that was unrelated at no cost. I would definitely recommend using this shop for any auto body repair. read more

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I would give 10 stars if it were an option! Fantastic experience, very reasonably priced, top notch knowledge, and all with a friendly family service:). Mike helped me out with what and how he would repair my Titaness trauma, and I was quite impressed with his vehicle vocabulary! I'll just say it was outside of our standardized local NOT so "Big 3" . Refreshing and nonetheless, knows his shit Brenda is such a hoot, and no doubt the matriarch of this organized crew! She was such a pleasure to deal with:). I'll actually miss her:) So just to mention, the rear passenger fender had gone to hell when I attempted to maneuver through an alleyway in downtown Toronto into a parking garage. It was too narrow, and I made the sacrifice! But it came back to me all fixed, clean inside and out with a coat of wax... Gorgeous again! Thank you FC, much appreciated read more

Ferndale Collision - Titaness all fixed:) - Body Shops Near Me - Ferndale, Michigan

Excellent staff Jason saved the day not only got under my truck on the street Jason and staff gave me fantastic service twice!!!!! Both times under promised and over delivered in a quick turn around very low price I was treated great !!!!!!!! Trucks running perfect again Thanks for being so friendly Jason, Brenda and your wonderful clean facility and fantastic staff read more

After seeing their great ratings on Yelp, I contacted Ferndale Collision to get an estimate on fixing the damage to my car. I loved working with them and definitely recommend them! The whole experience was smooth and painless. They are super competent, care about their work and the experience of their customers. My car looks great and you can't even tell there was any damage to begin with! Thank you, Ferndale Collision! read more

Ferndale Collision does me a SOLID, yet again!! I cannot say enough great things about the service and professionalism of these down-to-earth, talented and chill mechanics. The office staff rocks too (that's you, Brenda & Mike!). I had my brakes replaced on my Jeep Wrangler 2012 here last April and today got a flat tire on the highway (in the pouring rain, during morning rush hour...yuck). I could get all of the lug nuts off, except ONE because the stupid Chrome Cap had popped off of it and my lugwrench was too loose on it because of that. A good symaritan Lyft driver stopped to help and we couldn't get if off with his equipment or socket wrench either. So, the flat bed tow truck from SHATILA (also reviewed!) dropped me and my Jeep (& dog) off at FC where Mike, a mechanic but now more of the office-guy, promptly diagnosed my situation, got the right tool and popped off the crap tire and popped on my spare. He ALSO changed out my lugs with better ones (no chrome cap) from their 'bucket of bolts' and helped load my bad tire into my Jeep for me. Here's the best part, Mike also heard my brakes squeal a bit as it came off of the tow truck and said "let's just take a second to peak at those brakes we put on for you last year to see if I can't clean 'em up a bit real quick." 10 mins later, he had taken off the brakes on the tire that was squeaking (the same one that had been flat), buffed them up, confirmed there were still 80% in-tact and then lubed them up and put them back on. All of this IN HIS Button-down business shirt! And that's not the kicker, he actually gave me a firm hand-shake, asked me to drive around a few days and if the squeaking is still happening, to schedule a free brake-tune up with them (since they installed my brakes last year). And then he waved me on my way! Yup, no charge for all that wonderful service. Ferndale Collision, you do not disappoint and I will always recommend you!! read more

Ferndale Collision - The damage caused by a lost hubcap abandoned on I96 :-( - Body Shops Near Me - Ferndale, Michigan

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While backing out, my rear bumper got ripped out. I did some research and came across Ferndale Collision. Brenda at the front desk and Jon (Jarbo) are one of the nicest honest people I have come across. Jon provided a quick estimate and ordered OEM parts which arrived surprisingly quickly especially in this market where there is a huge supply chain issue. He identified that one of the sensors were broken. He painted the part beforehand so that I didn't have to keep my car longer in the shop. Prices were reasonable. But the job was immaculate. As a bonus, he detailed the car completely. Felt like I had gotten a new car. Great job ! Great people ! but most importantly honest and take pride in their work. You won't go wrong with this company. read more

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Would absolutely come back for work in the future. Shop manager Michael Law went above and beyond on literally everything. The quality was 10/10. Better price than Suburban Collision by more than double and more knowledgeable. Everyone and everything at the shop was super professional and my car ended up being done earlier than expected. Can't say enough good things about this place and the staff. read more

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Whenever a business does great, it is my duty to express it. I am thoroughly impressed with not only with the body work but the fact they detailed my entire truck in, and out. This is an outstanding business they were friendly and timely. High regards to the staff...Thank you! read more

These guys are awesome. I partially separated the panel at the front end of my car. I dropped off my car after hours last night. By mid day today, they had popped the panel back into place and called to say the car was ready. No charge! Unbelievable break for me. professional staff, clean & pretty facility, and obviously honest and reasonable. Highly recommend. read more

I had my 2000 Toyota Avalon towed here with a starter problem. They were busy but said that they could take a look at it in the afternoon. Around noon I got a call and was told that the starter was shot and would need to be replaced. They gave me a reasonable price and said that it could be done early the following day. In the morning I received a second call and said that I could pick it up but indicated that the oil needed changing. If I wanted it done it would be another hour. The price was the same as my local quick change place. I said to go ahead and went to pick it up an hour later. They showed me the starter (the starters mount was broken off and wasn't connecting to the crankshaft). I originally had hesitated to take my car here because their specialty is collision repairs but the online ad said that they also did mechanical work. It was only a couple blocks from my home so I tried them. It is sadly rare that auto repair places do great work, on time, at a reasonable price. But Ferndale Collision did just that. Everyone was nice and professional. I'll be back. read more

I cannot say enough about Ferndale Collision. I had an open claim on my car and needed to get it repaired prior to lease turn in. Mike and his team took such incredible care. I picked my car up this morning and drove it 3 miles to drop off at a dealership. The guy who handled my lease turn in was very impressed with the state of my car. When I dropped it off it was pretty messy. These folks cleaned it up and made it look almost new. Take your car here without hesitation. See Mike L. read more

Had an insurance claim fender bender and Jon at Ferndale Collision could Not have Been MORE helpful! easy to deal with, grea response time on emails, work looks Great AND they detailed my car (Inside and Out!) before I picked it up-I had No expectation that they would do that and it totally made my experience with Ferndale Collision all that much better! read more

This is the kind of place you need to go to the first time you need work done. This will avoid any and all sorts of disappointments you may experience from going to many other body shops in the area. I learned the hard. You need not. Ferndale Collision is the only place I'd take my vehicles for body work! read more

Best price, best service, great advice; beyond excellent. I needed a number repair and light paint touch-up on a Hyundai Sonata lease. I received three quotes. Best and fastest was from Ferndale Collision. Great communication all along. Above and beyond helpful in every regard. Repair was perfect. Mike is awesome. Gave me some valuable advice on my next lease. read more

RUN AND FAST!! I would give no stars if I could. Worked on my car, had it almost 3 months and they gouged the insurance company. Complained the parts were expensive since many had to be purchased from the dealer. After supposedly new parts were put in, a huge leak was found and they would NOT stand behind their work. I had to pay out of pocket after an over $20,000.00 claim! Two other friends had very bad experiences here as well. read more

Do not shy away from taking your vehicle here for mechanical repairs. I know it is a collision shop but it is much more than that. I bought a used car and came to find out that both the oil and transmission pan were rusted out and leaking fluids. Brenda in the office and James in the repair bay treated me like family and got me in the same day and the job completed by the next. We had to Use all OEM dealer parts for my 2007 Infiniti g35, which I don't mind, but Brenda did call 3 different sources to find me the most cost efficient aftermarket parts before we had to go that route. The car is now running beautifully and leak free. Could not recommend them more. read more

What friendly and quick service! I got a flat tire and incidentally parked here overnight thereby running the risk of having my car towed. Not only did they not tow my car, but when I arrived to collect my vehicle the next morning (after two different roadside assistance companies left me hanging! I wasn't happy but I digress...) they switched out my spare tire for me on the spot at no charge. They also wrapped the flat tire in plastic and put down cardboard in my trunk so my car wouldn't get dirty. Even though it was a fluke that this just happened to be where I had to park my undriveable car, I'm glad I did. These guys made a rough morning so much more pleasant and got me back on the road in a matter of minutes. I highly recommend for great service and friendly staff! read more

I picked this place to fix a dent in my rear bumper because of the Yelp review. I was still skeptical because there was only one review but I figured one was better than none. I was very pleased with my experience there. They set up my rental for me and worked everything out with my insurance company. The work looks good and it only took a few days. Even better was that when I picked up my car they had washed it inside and out! read more

I highly recommend Ferndale Collision . I have had 2 experiences and have walked away happy both times . The manager, Mike Law is professional, courteous and helpful . As well as providing a fair price . I will return again for any collision and car repair needs . read more

Words cannot explain how helpful Ferndale Collision was to me. My car broke down behind the shop and the staff did everything they could to help me. Even after reviewing my warranty to find out they would only cover the cost if I went to a GM dealership, they still went over and beyond to help me. Thank you so much and I will alway recommend your location and even come to you when my warranty is up. read more

So happy to have a local place like this. Friendly staff and honest work. Don't forget to a get coffee for Brenda and Mike when you stop in. I'll be coming here anytime I need work done! read more

I had a fender bender with an iceberg and had to get my bumper and fender replaced. I submitted an online request and got a call from Ferndale Collision within 15 minutes. From start to finish, they were professional, straightforward, and honest. My car looks AMAZING, and they did a stellar job detailing it (which is a really nice perk they offer). While it's never fun to have to get your car fixed, I know the next time I need anything, this is where I'll be coming. read more

I was in the area looking to buy a used BMW from a local dealer I brought the car to them to inspect before any potential purchase, these guys were great, located a major problem and gave my great advice on avoiding a potential MONEY pit. So if you are looking to purchase a car or get your car serviced I would definitely recommend them to service it! read more

My wife and I take our cars here exclusively. Really nice staff. Seeing as we have two older vehicles, we're on a first name basis there now. Car repair is never cheap, but the folks here have always been very upfront and honest with us. The costs have always seemed fair. read more

My car muffler just broke behind this place and they were already closed but opened to help me to make sure I could drive to another shop since they don't work with mufflers. They fixed what they could and didn't charge me. Very nice people great customer service. I would have to tow my car if wasn't for their help. Thank you. read more

Can't tell you how wonderful Brenda in the whole staff is there. I had a flat tire and Allstate came out to fix it the guy that came out put the donut on. The next morning when I went out to take it in to have the tire fixed the donut was almost flat. I really couldn't drive far and my daughter lives a block from there and I happen to go by Ferndale collision and told them the situation. They took the car in right away they had it fixed they they came and got it brought it back to me they are just terrific. I would highly recommend them for any collision or auto repairs tire anything they will bend over backwards for you and their prices are terrific read more

Dennis is amazing! The work here is always prompt and beautiful. The best part? My car always returns completely detailed with that "new car" smell! read more

Took my truck in for some body work and they did an AMAZING job!!. Brenda and Mike were great to work with and were extremely helpful throughout the whole process. Would highly recommend these guys read more

This shop is top notch! Mike Law is always extremely helpful, knowledgeable, and incredibly detailed through and through. His expertise and professional standards are high-set, and it's these qualities that are reassuring when my car is in for repair. I don't often feel as much trust and respect from a repair shop as I do at Ferndale Collision, especially when Mike is working on my car. Hands down the best mechanic this side of the Mississippi! read more

I have finally found a car shop to call my own. I picked up my car today and it looks great! My experience from beginning to end was easy, pleasant and professional!! The team there stayed in communication with me provided status updates on my repair. They worked with my insurance to get everything taken care of. I will use them for all of my car needs in the future and send my friends and family there too. Thank you Dennis, Brenda and team for a great experience!! read more

Cancelled my tire installation since they refused to honor their quoted price. Their price jumped over 30% when I called to make an appointment. read more

Ferndale Collision is the worst!, explained that I was paying for the repairs. Received an initial estimate of cost and time for completion; with explanation that there may be additional cost once car was looked over. An additional $1,300. about original estimate was asked for and paid. 1st they kept my car a month longer than promised. They burned my passenger side back sit and the repairs were amateurish at best. My car battery had no problems until they had it - while my car was in their custody my battery die and I had to purchase a new one. After making payment the manager was never available to talk. They didn't mention that my rear mudflaps were not replaced and wanted to charge me again to replace them(not apart estimate). They failed to reattach my rear passenger safety belt to the car and there is a noise in the car on the passenger side when I turn. The manager was always late arriving to work and crew spend the first part of the mornings working on their own cars. Please do not do business with these people. read more

they are tell you its one thing wrong and then the add 10 other things.. they end up charging you $1500 extra boooo