Out of the blue, we had a glass shatter in one of our front windows and needed to be replaced. It…read morewas the inside glass of a double-pane, tempered-eGlass window. This had happened to us several years ago on a double-pane glass door, also with just one pane shattered, ruling out an object hitting the window. The remaining likely causes are sudden temperature change or settling of the house. I checked Yelp and picked out a few window-replacement companies that were highly rated. I called each of them to ask for ballpark estimates. Howie Glass was one of my top choices because they responded immediately but, as I closed in on making a decision, our governor closed almost everything down because of Covid-19, including window companies, unless it was a board-up situation. Slow-forward a couple of months, and window companies were allowed to go back to work. So I dusted off my previous list and called several companies again, including Howie Glass. Since the other company I was considering was slow to return my call (the only negative review was for this), I scheduled Howie Glass to come out for an exact quote. They were available to come out within a few days. Chris showed up, put on his own shoe covers, and checked out our problem window. He quickly determined that the type of wooden-casement windows that we have are not ones they could work on. But he was able to refer us by phone on the spot to another company that could handle the type of windows that we have, and we set up an appointment with them. He then cleaned up all the broken-glass pieces, tidied up everything, and gave us written notes about the other company. Chris was a great representative for Howie Glass, especially for all that he did during the free-quote visit. I will definitely keep them at the top of my list for the future!

It has been well over a year now waiting for the owner Mr. Brigham at Howie Glass to respond…read morehonestly to my complaint. My damaged mirror still remains damaged and my complaint is ignored without any thought or admission that they damaged my mirror. I expected honesty from this company owned by Mr. Brigham and I have gotten no where. I wonder if he feels satisfied that he continues to ignore and deceive the elderly. Shame on him. He knows who I am talking about. They can receive all the nice comments and stars they want, but he knows that he damaged my mirror .

Great people and fair pricing. The work was done in a timely manner and looks great. Not sure why…read morepeople have to bash a local company on here but these people are great and worthy of giving your business too.

Needed a custom size mirror and they had it done in 3 days. The price was 1/2 what I would have…read morepaid for a standard mirror and looks so much better. He gave us the tools and instruction to hang and glue it ourselves properly.

Out of the blue, we had a glass shatter in one of our front windows and needed to be replaced. It…read morewas the inside glass of a double-pane, tempered-eGlass window. This had happened to us several years ago on a double-pane glass doorwall, also with just one pane shattered, ruling out an object hitting the window. The remaining likely causes are sudden temperature change or settling of the house. I checked Yelp and picked out a few window-replacement companies that were highly rated. I called each of them to ask for ballpark estimates. We had previously used the services of Henderson Glass so they were one of my first calls. I got estimates from three companies but, as I closed in on making a decision, our governor closed almost everything down because of Covid-19, including window companies, unless it was a board-up situation. Slow-forward a couple of months, and window companies were allowed to go back to work. So I dusted off my previous list and called several companies again, including Henderson. I ended up requesting a free estimate from another highly-rated company with a lower price range over the phone. They were available to come out within a few days. They showed up and checked out our problem window. They quickly determined that the type of wooden-casement windows that we have are not ones they could work on and the price would be considerably higher. I then contacted Henderson and confirmed that they could handle the type of windows that we have, and we set up an appointment with them. They were able to come out for a free estimate within a few days. They measured and gave me a firm quote, which was a fair price. So we placed the order. I was told it would take 7-10 days for the replacement to be constructed and that they would then call to schedule installation. It did come in less than a week later, and we scheduled an appointment for installation. On that day, they called in advance to tell me they were on their way and then showed up promptly! As with everyone I've dealt with, the installer was professional and polite. He quickly removed the damaged window and took it to his truck to put in the new glass. He reinstalled the window and cleaned up inside and out. I had previously confirmed with their office that they do have a discount for Veterans and told me the total adjusted amount. That was a nice plus. We have used them previously and have always been happy with the results; now add this to those experiences!

I like to support small businesses vs .big box stores. I have lived in this area all of my life and…read moremy Dad went to Henderson's when I was a kid. That being said, I ordered a bathroom mirror and a new shower door in 02/24. Was told it would be 10-14 days (I assumed business days) 4 weeks later I am calling and finally both are ready to be installed. The 5 ft. mirror was pricey ($1000.00) for a bathroom mirror and the shower door as well ($1326.00) installed. The 1st shower door had scratches, they returned to fix, didn't work, told us they would have to re-order, so NOW, THREE months later they will install the new shower door, hope it works! Considering the price, I am very disappointed

Looking for bathroom fixtures? Michigan Chandelier is the right place to go if you're interested to…read morebuy anything related to your bathroom and kitchen renovations and building from scratch. No doubt about the quality and quantity of choices available in their massive showroom. On display are chandelier, shower heads, mirrors, counter tops, kitchen faucet, toilet bowls, indoor/outdoor light, sliding doors, bar doors, and even mailboxes... they can customize the order for you. If you're interested but on a budget ... you might end up just window shopping. This business offers the best items (designer / artisan made) so the price is a bit higher compared to Menards and Lowe's. For customer service, we saw a few associates assisting the customers while the rest are at the back answering phone calls and the others simply staring at you without saying hello :-) Honestly we could purchase similar designer items in a lower price. But if you're an interior designer or contractor to a richer client...sky is the limit!

I have been shopping at Herald Wholesale for over 30 years. I love the knowledgeable staff and the…read moreproducts. If you're looking for any beautifu, well made home accoutrements this is the place.

Brenda was so helpful when I stopped buy to pick up some stained glass supplies for someone else. I…read moredidn't really know what I was buying and the items on the list didn't quite make sense to Brenda, so we called my friend and Brenda got the order straightened out. Brenda is a true Renaissance Woman and is into many art forms: Stained Glass, Blown Glass, Pottery, and Photography. She does custom work and repairs. Brenda is so easy to talk to and has so many beautiful works of art in her shop that; after 15 minutes, I left her shop feeling that I hadn't just met her, but that I'd known her for some time.

Worked with Mrs Brenda to repair my leaded door from dining room to the back porch, the door was…read moreweaving in and out, I call Mrs Brenda and she told me to bring the glass to her, she did a wonderful job restoring the door to its original state, as close as possible as it was buitl and installed in 1934. She is highly recommended. So if you want to restore Brenda is the one. Henry Williams Jr of Detroit Michigan

Had my windshield glass repaired in this place today! And they to did an excellent job! I can…read morehardly see tha evidence left by that flying pebble/stone that hit my windshield yesterday afternoon. This place is highly recommended! Thank you for skill provided . And it was done quick too.

Way overpriced. They quoted me nearly double what Bradford Glass charged for the exact same job --…read moreand Bradford even offered same-day service. I honestly couldn't believe how high their quote was. Save yourself the money and go with Bradford Glass instead. Felt like these guys were trying to rip people off."

Zack was very helpful over the phone and was able to match an unusual piece of…read moreantiqued/mercury-like glass for a cabinet. They were able to accommodate me within the hour and at a very reasonable rate. Friendly and professional service with a significant number of selections in their store front.

I was quoted a price on the phone for a bathroom mirror. The quote was fair and was told they would…read morecome out in a week and a half (because they were so busy) to do final measurements. I then receive a call the day they were supposed to show up saying they misquoted me and it would be almost double the price ($750 as opposed to $450). "Do you want me to still come out?" Hell no. All in all a crappy way to run a business. Many other glass companies to choose from. My only regret is that I wasted 3 weeks in mirror replacement.

Glass Guru (actually Dave, the glazer) installed new glass into the existing frames on three of our…read morewindows that had fogged. The whole process started with Kathy in the office who coordinated receiving the glass to the installation timing. Dave is a skilled glazer who even cleaned up afterwards. We couldn't be happier with the job. Would definitely recommend!

Thorough and courteous, went above and beyond cleaning mirrors and did a great job. I will use them…read moreagain.

They did a great for my house change all the glass, didn't have to change the windows. They…read morerecommended a company to fix rooted wood. Price was very reasonable. Chad and Travis very clean and professional install. Highly recommend

From the owner: Family owed ... Cash or check no visa at this timeread more

Spoke with Charles on the phone about a window repair. He asked me to send two photos to his cell…read morephone. I sent the photos along with measurements, and have followed up twice over the course of 4 days, but have received no response. I will likely pay more, but happy to for a more professional business.

Excellent work and communication. I very highly recommend. Charles returned my calls, promptly…read morelooked at my need, ordered the custom glass (which was received within the estimated time) and installed it. His price was very fair. Would 100% use A Affordable Glass and Mirror again.