It has been well over a year now waiting for the owner Mr. Brigham at Howie Glass to respond…read morehonestly to my complaint. My damaged mirror still remains damaged and my complaint is ignored without any thought or admission that they damaged my mirror. I expected honesty from this company owned by Mr. Brigham and I have gotten no where. I wonder if he feels satisfied that he continues to ignore and deceive the elderly. Shame on him. He knows who I am talking about. They can receive all the nice comments and stars they want, but he knows that he damaged my mirror .

Very good service and great Prices. Needed multiple screens…read moreredone and they were quick to get them back to me.

Worked with Mrs Brenda to repair my leaded door from dining room to the back porch, the door was…read moreweaving in and out, I call Mrs Brenda and she told me to bring the glass to her, she did a wonderful job restoring the door to its original state, as close as possible as it was buitl and installed in 1934. She is highly recommended. So if you want to restore Brenda is the one. Henry Williams Jr of Detroit Michigan

I have a hanging stained glass piece that was handed down through generations, and needed new hooks…read moreto be used again. Brenda was able to quickly help me and put new hooks on. She also was very informative and told me interesting things about the glass used in my family piece. I would absolutely recommend Brenda for any stained glass needs you may have.

Glass Guru (actually Dave, the glazer) installed new glass into the existing frames on three of our…read morewindows that had fogged. The whole process started with Kathy in the office who coordinated receiving the glass to the installation timing. Dave is a skilled glazer who even cleaned up afterwards. We couldn't be happier with the job. Would definitely recommend!

Thorough and courteous, went above and beyond cleaning mirrors and did a great job. I will use them…read moreagain.

Way overpriced. They quoted me nearly double what Bradford Glass charged for the exact same job --…read moreand Bradford even offered same-day service. I honestly couldn't believe how high their quote was. Save yourself the money and go with Bradford Glass instead. Felt like these guys were trying to rip people off."

Had my windshield glass repaired in this place today! And they to did an excellent job! I can…read morehardly see tha evidence left by that flying pebble/stone that hit my windshield yesterday afternoon. This place is highly recommended! Thank you for skill provided . And it was done quick too.

Zack was very helpful over the phone and was able to match an unusual piece of…read moreantiqued/mercury-like glass for a cabinet. They were able to accommodate me within the hour and at a very reasonable rate. Friendly and professional service with a significant number of selections in their store front.

I was quoted a price on the phone for a bathroom mirror. The quote was fair and was told they would…read morecome out in a week and a half (because they were so busy) to do final measurements. I then receive a call the day they were supposed to show up saying they misquoted me and it would be almost double the price ($750 as opposed to $450). "Do you want me to still come out?" Hell no. All in all a crappy way to run a business. Many other glass companies to choose from. My only regret is that I wasted 3 weeks in mirror replacement.

Great service. They responded to quote request quickly and were able to come out within a few days…read more Reasonably priced. Showed up in masks and reglued fallen mirror in 10 mins.

From the owner: Suburban Prestige Glass provides shower doors and mirrors, window and glass replacement, and…read morecommercial glass services to the Royal Oak, MI area.

Had the company out, first to tell me what I needed to replace the center window of a large kitchen…read morewindow that was a 3 in one combo. Thought I would DIY until I found I did not have the time. Called them, they ordered the window and then a few weeks later came out and replaced it. Gentleman did an awesome job in a couple of hours. Saved us a lot of time. Price was reasonable for the labor and window replacement. Very happy.

bad service takes forever to get an appointment and then they will just cancel stay away unless…read moreyou have 2 months to wait for window repair

Install of two windows and patio door in March 2019…read more My husband and I are completely satisfied and highly recommend their services. I will definitely use them again if needed. I found them on Yelp one afternoon while searching for window repair/replacement services. They had nothing but glowing reviews so I took a chance and am so glad that I went with them. Tom and his installers are professional and knowledgeable. Installation took six hours, the crew minimized the mess (which I greatly appreciate), and cleanup was thoroughly. Thank you to Jasmin and team for the great installation experience.

Excellent customer service! I received prompt email, text, and call responses from Jasmin and Tom…read morethroughout the process of getting an estimate and repair. Jasmin was able to give me an estimate based on my description and photos (and the price did not change once he saw it in person), and he handled the repair the next day. He cut not only a new piece of glass but also a new wooden stopper that was a very close match to our previous one. He even had the foresight to move the wooden stoppers around to make the new one less noticeable. I would not have thought to ask him to do that! The work was terrific and the cost was very reasonable. Extremely quick, skilled, and personable. I would certainly hire Jasmin for future window installations and repairs!

This is a small mom and pop shop (actually I think it might be a pop and son shop), and they are…read moresuper friendly. There's an old dude who doesn't do much, but is always cute and nice. Then there's the middle aged guy who is also very nice, and he's the one who does the repairs. They do auto glass and windows and probably anything else glass related. I went in to get a new windshield and they did it in about 3 hours. And when a piece of the plastic caulkish stuff that goes in between the glass and the car started coming up, I went back in and they were super sorry and fixed it in like 5 minutes. I [HEART] Ferndale Glass Co. They make me feel warm and fuzzy.

I recently returned home from a family reunion to find a bullet had made its way through the rear…read morewindow of my 1990 truck, shattering it before ultimately coming to rest in the back seat. I was shocked when the police officer who I filed a report with matter-of-factly told me that the bullet probably came from Detroit - more than a half mile south of my home. He hypothesized that someone had decided to shoot their 45-caliber handgun into the air. "What comes up must come down," he said. Nice, I thought. Even better was the fact that my insurance company would not cover this. I called around to several glass shops in the area. The model of my truck is not common in these parts, and compounded by its age, I was told by all shops that a special order would have to be made which would ultimately end up costing more than a decent fraction of the value of my truck. I was fortunate enough to channel my inner hillbilly and find a suitable rear window at a junk yard in Detroit. Side note: I 'spose I've finally earned my Detroit pass after driving to a junk yard with a bullet hole in my window. Being the complete criminal scam that car insurance is, my company would not cover it so I was in the game for the cheapest, quickest fix I could find. When I told the guys at Ferndale City Glass that I'd found a replacement window, they told me to bring it in and they'd install it for $65. The bottom of the replacement junk yard window was rusted out and they were actually able to salvage certain parts from the original window to make it all work better than new - in less than an hour. I was beyond impressed. So all said and done, my surprise lesson in trajectory and gravity only ended up costing me about $165 rather than more than $300 which is what I was expecting based on quotes I had received. This a great family owned business which has been in the area for more than half a century. They know what they are doing. I highly recommend this to anyone who needs glass repair done in the Ferndale area.