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    Alter Collision

    4.8 (14 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    7 hours

    Response rate

    100%

    Services - Alter Collision

    Bumper repair

    Collision repair

    Dent removal

    Alter Collision Photos

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    Recommended Reviews - Alter Collision

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    3 years ago

    John has provided service on two of my cars in the last year and the work and customer service is top notch.

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    4 years ago

    They made the repairs within 5 minutes of my arrival. The price was reasonable. Very friendly manager.

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    10 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    6 years ago

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    13 years ago

    Helpful 3
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    9 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    Review Highlights - Alter Collision

    I had John and the guys paint some motorcycle parts for me (fenders and a rear fairing piece) for my Triumph.

    Mentioned in 4 reviews

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    Belle Tire

    Belle Tire

    3.0
    (84 reviews)

    First off, this is a busy service center, so I called and made an appointment for 1:00 p.m. I was…read morepurchasing new tires for my wife's car; fairly expensive Michelin all weather tires. The technician said, "Give us a couple hours." I checked the parking lot at 2:50 and my car was still there. At around 5:10 a tech came out and said, "Would you like an alinement too?" I agreed, so I didn't get out of there untill about 5:45 p.m. After a drive home, I discovered that the tire pressure sensor would not reset. I waited a couple weeks until I had time to bring it back to have them repair it. Another two hours in the waiting room. They replaced the faulty sensor with no additional charge, but I shouldn't have had to go back and waste another two hours of my time. I will probably continue to use this service center because it is convenient to my house, and I've had good service there in the past, but I was a bit miffed at this last experience.

    Went on a Saturday and arrived no later than 8:15AM (I believe I actually was talking to staff at…read more8:11AM) because I know appointments are first come first serve on Saturday. I needed an oil change and tire rotation and they told me it would be 3 hours. I thought it was a bit long but it's the weekend, so I left and came back a few hours later at around 11:30ish. I notice my name on the queue and it said it would not be ready until 3:15PM which was shocking. I asked the front desk if it was accurate because if it would be more than an hour I would head home. He said he would check for me to give me a new estimate on time but couldn't find my slip. Another hour passed before it moved off the lot into the bay. I didn't leave until 1:45 and they didn't even peel my old oil change sticker off the window or reset the oil change light. A tech was walking in complaining about how he wanted to go home and the worker behind the desk kept having to tell him please clear the board first but the tech's complaints were rather persistent and I felt he was completely unconcerned that I was sitting waiting for potentially 7 hours for routine service. The job got done and the front desk guys were very nice and helpful which is why this isn't a one star, I witnessed many customers being unnecessarily rude and disrespectful to them while they stayed patient and kind, but it seems the shop staff could use some mentorship or assistance if it takes that long for simple routine service and they didn't even do the basic resetting of a light and replacement of a sticker + on top of a staff member complaining in front of me who is hoping he doesn't go home because I want to go home too :/

    Alter Collision - bodyshops - Updated August 2026

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