Best auto dealer l recommended to anyone if you want a perfect buying auto experience go there and also if you want to get best auto service

rarely leave reviews, but this experience was unacceptable. I brought in both of my vehicles--a Toyota and a Mercedes S-Class--for brake work, and the Mercedes also needed an oil change. After the service, both cars developed loud squeaking noises when braking. Even worse, the oil light came on in my Mercedes shortly after--I checked it myself and found the oil was only half filled. I had to buy oil and top it off on my own. When I brought these issues to their attention, there was no apology and no effort to make things right. I returned my Toyota three separate times for the brake issue, and they still couldn't fix it. Each visit made things worse--the noise even shifted from one side to the other. I also noticed concerning behavior while their mechanic was working--he appeared unsure of what he was doing and had to repeatedly ask the manager for help. On top of that, my emergency brake was left so tight after their service that I could barely use it. Overall, this shop showed a lack of professionalism, knowledge, and accountability. I strongly recommend taking your business elsewhere to avoid wasting time and money. read more

DO NOT DO BUSINESS WITH THIS SHADY DEALERSHIP! Long story short, I was on the drive out to Arizona, about to make a deal with another dealership located in Scottsdale that had unfortunately fallen through at the last second leaving me, stuck and needing to find another car as my previous one that I traded in was up to 190,000 miles. I managed to find the 2020 Infiniti Q50 pure lux through this dealership posted on OfferUp. I did notice that the price reflected the salvage title, but the deal seemed almost too good to pass up, so I came in with a friend to take a look at the car take it for a test drive and work out a deal. I worked with the owner Peter specifically on this deal, He seemed very knowledgeable and was super transparent and upfront about how the car had come to have a salvage title being in a previous accident. As we were working out the deal and talking about financing, He told me numerous times that I could easily refinance The car within about six months to a year after owning it and making payments on time. Being that I have never purchased a salvage title vehicle, And I will admit, I did not do my Own homework, I later came to realize that I was LIED too by Peter Who came across as a genuine and friendly small business owner. I am very fortunate that the car has had zero mechanical or electronic issues in the last almost a year that I have had it. I did, however, start receiving a bunch of Mail from various banks offering to refinance my car Payment. Luckily for me, I can afford the payment no problem as it is right now, however, I was interested in seeing if I could get it refinanced. Unfortunately, came to find out that absolutely no one will touch a refinancing on a salvage title, Peter knew this well in advanced and proceeded to LIE To me during the car buying process numerous times. Not only that, I later came to notice that the work they had initially done on the car was very subpar, Leaving me to Jerry rig the back, bumper with metal pieces in order to prevent it from flapping in the wind on the highway as it was not installed properly. The paint is also chipping and bubbling on the front bumper, As well as Finding they used tape to hold the sensors on the bumper in the rear. The front bumper also does not sit properly, and I am constantly having to realign and try to slap it back into place. All this being said, I absolutely cannot recommend anyone come here to do a deal with a shady business owner, who would willingly lie numerous times to and take advantage of someone they knew is a veteran. Absolutely shameful and disgusting. If you have zero integrity as a human being, You have nothing in this world to offer anyone and your word means absolutely nothing. Side note: I also read in Another review of a gentleman who found out his warranty was not able to be used Given the salvage title, I will happily come back to this review and update it if I also find out the exact same information if and when the time comes that I need to use my warranty. read more

See all

I want to recommend Caspian Auto Sales. They provide excellent customer service. Also, thank you for bringing back Mr. Armando. He is a great salesman and offers outstanding customer service. read more

The most trustworthy mechanic of all time! I found Sam (on help of course) like 8-9 years ago before he moved to mesa and was located in Scottsdale. I can't tell u how much money I've spend with him lol but he's a godsend I literally trust everything he says regarding my cars that he's serviced. I mean he even put a new engine in my Volvo last year... he's just the absolute man and the kindest person as well. Cannot recommend enough! read more

Sam and the team over there are top notch, from auto repairs to an extra vehicle at home they have you covered craftsmanship is key over there to ensure everything is perfect read more

My Cue Screen was replaced. After the review the Armando reached out to me and got my screen replaced. I appreciate the professionalism and correcting the issue. Thanks a lot Armando. read more

Caspian Auto Group - Auto Repair Near Me - Mesa, Arizona

Seem Friendly but then over promised on what they could deliver. Charged the extra $50 for a custom license plate. Then tried to get more money 3weeks later cause they made a mistake on taxes of the vehicle. Hadn't receive plate went in they gave me the paper tag and saw it wasn't what I said on the plate. They said oh that not what we ordered it will come in with right verbiage and on the veteran plate. when I confronted them, they said it wasn't written up for custom plate on Veteran plate. They also said just had an oil change, driven 1k mile when change oil light came on. No second fob but per Dodge deal should have come with one. said it didn't come with one, but they have a guy that could make one for cheap. And they'd send me his number 3 times, NEVER got it. Take this review with a grain of salt, just let buyer beware. read more

My car broke down on the way to Phoenix and a friend referred me to Sam . Brought in the car next morning and Sam told me the same thing my home mechanic told me. So he is honest with me . After I picked up the car , same problem came back and I brought it back to Sam to check . He follow up with it and fix it . And it work fine now . It's hard to find reliable and honest mechanic nowadays and I am glad my friend bill refer me to Sam . Once I move there , he will be my mechanic. read more

I freaking love Sam; I've been going to him for years ever since I found him on Yelp back in like 2017... you will not find a more trustworthy mechanic. I'm not kidding, I can go on and on about how frequently I recommend Sam to my buddies, please give him a call if you need a trustworthy mechanic. I've worked for Yelp the past 5 plus years so I haven't been able to review any businesses; this review is the second one I've written (after fate brewery) on Yelp and I wish I could give him more than 5 stars. Do yourself a favor, give him a call if you need help with your car. read more

Wonderful ppl in office & out very respectful. Had work done on our vehicles & they were very professional. Would absolutely recommend!

The in house mechanical work performed on their salvaged title vehicle sales is poor. I mean, who uses Deck Screws for body work on a 2022 vehicle... don't be cheap Caspian! read more

Sam is the most amazing person to deal with it He is very knowledgeable know what he's doing He did the best thing to do to help me out then I'm super happy Thank you so much again Sam read more

I felt as if they did not understand the problem once the vehicle was home. I called and complained that when the A/C was turned on, glass came blowing out all of me, my clothing, seat, carpet, etc...in brushing it off I cut my hand twice. They did not return my call, and had me wait a week before it could be fixed, there were other problems that needed fixing at that time. It took 3 months to get the title, and it was NEVER registered, they took the money, had me fill out the paperwork, held on to it and then mailed it at the end of the 90 day period. I am will report this to the BBB and dealership complaint department at the Dept. of Motor Vehicles. Ridiculous and unprofessional. read more

Joe and staff helped me out yet again, the Cadillac I bought had issues with the screen. They replaced the hole thing with no issues. Yet Cadillac has this issue with the CUE Screen and Caspian Auto went ahead and fixed a $1,500 plus screen for me. I will recommend them to anyone. Thank you Joe and the owner. read more

Caspian Auto Group - Cadillac Cue screen - Auto Repair Near Me - Mesa, Arizona

I had the pleasure of working with Armando and found him to be 100% honest and helpful even though he may have talked himself out of a deal. I sincerely wish he would be the representative working at the other dealership I am looking to get a car from. He has been very responsive and happy to provide most excellent customer service. read more

Armando was such an easy going sales person to speak with. Made the process go very easy and stress free.

Great place to search for a car they have great variety. Armando was very nice and helpful, answered all of my questions and he really just makes the process so much easier. Definitely recommend the place. read more

I've been having my vehicles serviced by Sam for the past 5 years. I've referred him several clients as well and we all have been very satisfied with the service and fair pricing by Sam at Caspian Auto. I will continue to have my vehicles serviced by them and will continue to refer clients to Sam at Caspian Auto! read more

The owners of the dealership are really honest and helpful specially Sam. Perfectly recommended to buy and fix your car here. I won't take my car anywhere else and I'm so happy to introduce them to everyone read more

Save yourself a a lot of $$ Don't I repeat Don't buy a used car here. Unless you want to pay double and not get your value worth blue book.. I learn a lot from this. Vehicle price goes up right after you get a price. Pay twice for registration and tags license, plate$509 for only 6 moths with a ache of probs. read more

We had a great experience purchasing a car from Caspian Auto. We drove all the way from Anthem to check out a car we were interested in. They were extremely responsive to texts messages checking to make sure they had the car before we drove down. Joe was professional, not pushy, and honest. He gave us a great deal on a reliable car. Highly recommend! read more

We've had our car for about a month now and are very happy. Joe was super knowledgeable and friendly. To me he was the perfect car sales person, knowledgeable, informative and honest. I've only bought 4 cars so far in my life but this was the only time I truly felt at ease and in good hands. read more

The two most important things that people should look for in a mechanic is honesty & skill. Sam is by far the most trustworthy and knowledgeable mechanic I know. I cannot tell you how grateful I am to have found him. He is the only mechanic that I will refer to others and he deserves all of the business he can get. His prices are more than fair, he finishes his work in a timely fashion, and he genuinely cares about his customers. I have gone through Sam several times and Caspian Auto is the only shop I will go to. His old shop was less than a mile from me which is how I found him, but now I live in Peoria and I still continue going to him! I have gone through many auto mechanics over the years and I can't find any better than Sam and his team. Give them a chance and I promise you will not be disappointed!!! Thank you for everything Sam! read more

Caspian Auto Group - Auto Repair Near Me - Mesa, Arizona

Great buying experience! Fair, kind, responsive. Highly recommend. Will absolutely buy from Joe again

SHADY! Do NOT do business here unless you want a vehicle that's unsafe to drive. I took my vehicle to THREE different mechanics and they each told me the vehicle is so unsafe it shouldn't be on the road. When I took it back for Sam it fix, he told me they're just mechanics, they don't know what they're talking about. Makes sense, right? I went back and forth with him to get my car back. He refused until I filed a complaint with the attorney general. The cherry on top was getting my car back, paying him for tax, title, and registration only to get a letter from him saying I actually had to still pay the title and registration. AVOID AT ALL COSTS. read more

I recently moved here from Denver, CO and my new car started having a bunch of problems due to the heat. I was nervous to take my car in to someone I was unfamiliar with. Sam (Ehsan) was awesome he diagnosed the problem (I thought it was an expensive transmission issue) and it turned out to be something simple and fairly inexpensive!! He had my car ready in only a couple of hours! Awesome service. Thanks again, Sam! read more

I spent the better part of my afternoon looking for a place to get my sisters oil changed. I struck out with a lot of shops. Most of them were booked or would not accept their Groupon offer on the weekends. Only during the week and at hours that unfortunately would not work with my schedule. I called Caspian and Sam answered. He was very professional over the phone and wanted to make sure he had the oil filter and oil for my sisters 2015 Honda Civic. He mentioned that he would call back but I got anxious and called him back after 20-30 minutes. I've worked at many dealerships in both parts and service. It should not come as a surprise that shops get busy in the afternoon. Especially on the weekends. He notified me that the conventional oil that they had is not suggested for the car. I, in turn, asked him if they had synthetic. He confirmed. I asked him if we could take care of it today. Without hesitation, he said "Yes" and told me to stop by at my convenience. I dropped what I was doing and made my way out to him. Right as I pulled up. No kidding. This clean-cut man stepped out of the service area and greeted me. He already knew who I was and politely opened the door to the main office. He let me know that he would be charging me the same price I saw online but for synthetic oil, the filter and the labor. $30 people! As I mentioned before, I've worked at dealerships and that is by far waaay less than we would charge. He asked me for the keys and offered me a seat in their little snazzy waiting room. He then told me that it would take 20-30 minutes. I questioned it in my head and told him to take his time. I was in no rush. I walked the small lot to check out the cars they had for sale. Took me no more than 10 minutes. I went back to the office and sat down. I pulled out a magazine and sent a couple of text messages. By the time I was done Sam walks in and said: "Your car is done." I was stunned and in disbelief. He handed me the keys and gave me a brief rundown of the service and sent me off with his adieu. I got in the car and drove off in shock. The car ran smooth. Working in dealerships before, it seemed too good to be true. As soon as I got home, with no disrespect to Sam and his business; I checked the service done. The oil was changed and the filter was replaced. I highly recommend Caspian Auto for those looking for great automotive customer service. I wish more places were like this. With the utmost sincerity, thank you! read more

We bought a 2019 Ford F150 from Caspian Auto right after Christmas 2022. Armando was very professional and friendly when talking to us about the vehicle and taking us for a test drive. The title was a rebuilt title because the truck had been in an accident and was totaled by the insurance company. Sam, Caspian's service and repair manager, did fantastic work on the truck and basically restored it to "brand new"--you could not even tell it had ever been wrecked. Armando showed us the pictures of the damage that had happened to the truck. Not only did Sam repair the visible outside parts, he also put new shocks and brakes on because he wanted to be sure we would have no problems with it once we took it home. The best part was that we got a fantastic deal buying this truck from Caspian as compared to other deals that we found at the time. All in all it was the best auto buying experience I've ever had. I will be looking for a newer car to replace my almost 20 year old vehicle soon and you can bet I will be looking at the cars for sale at Caspian! Armando and Sam truly ROCK! read more

I've been servicing all my vehicles over here for 5 years and all I can say Sam and his team have done an excellent job. I can always count on them for anything and have very cheap prices for a great, fast and professional service. I would definitely recommend bringing your car over here. Thanks agains for everything :) read more

I bought a 2019 F150 from Joe, this man is very knowledgeable and very professional when it comes to selling vehicles. I would definitely recommend Caspuan to all my friends. Thank you Joe. read more

As sketchy as hell, this place strikes me. Sam also sells used cars at his establishment. When I went in to test-drive one (that had, incidentally, been listed on Craigslist as 'for sale by owner' and titled not to his business but to an unknown third party) Sam verbally presented history on the salvage-titled vehicle that I knew to be false, because, unbeknownst to him, I'd already run a CarFax report on said vehicle. What's more, he refused to permit me to take the vehicle to my trusted mechanic (fellow whose shop is just down the street, as a matter of fact) for a thorough inspection. Make what you will of these statements of fact, but to me, they scream 'CAVEAT EMPTOR'.....'BUYER BEWARE', and I'd strongly recommend that you independently verify any statement he makes about any vehicle he's selling. read more

Came in for an oil change, took less than 20 minutes! I called ahead and let the owner know I would be coming and he was already waiting outside for me when I got there with a smile. Waiting office is very nice and clean with a cute vending machine inside and a little water machine also. Paid, signed and I was out! read more

My husband bought his new truck at Caspian Auto & he loves it! Great deal & great costumer service! Thanks Joe for all your help in making this purchase easy read more

Shady people. Dont respond to any emails calls or Facebook messages. After several attempts to contact, owner became extremely rude. Apparently they're not interested in selling only interested in being fraudulent. read more

Be careful with this place! Cars are all salvage and problems with motors. Sam fixes them, but not working properly. Don't throw away your money! read more

While dropping our son at ASU the air con In my car broke. It was 111 degrees. Checked yelp and Caspian was the only place open on Saturday afternoon. Sam was great! Told us how much exactly, called to tell us we needed a fan. Showed us all the new and broken parts. He was really honest then gave me 15% labor discount all in 4 hrs. Definitely sending our son to get his car serviced. read more

Called to make an appointment for oil change. Gentleman told me to come after 2. I got here at 2:10, they took my car in immediately! Friendly staff, great prices, I would definitely recommend this establishment! read more

Hey Sam thank you so much for your service I just fixed my car over there and I had a really good experience I will definitely go back to your store read more

Best mechanic shop I have ever been to. Prices are very cheap and affordable. Sam is very nice. Fastest mechanic shop I been to.