Owners are wonderful, friendly, fair and honest with the price of gold and silver. I will always be…read morea customer of yours

Very friendly owner has a lot of knowledge about all gold and silver and when selling silver to…read morethem and he gives good prices I recommend them highly A + A + A + Norman S

THEY ARE THE BEST!! after a frustrating couple of days being turned away at various "pawn shops", i…read moredecided to try one last place. im SO glad i did, i am a customer for life. i came in today with a small bin full of miscellaneous jewelry, nothing crazy fancy- and a lot of pieces that needed to be tested. the entire team was SO warm and friendly when they welcomed me in. but i have to say, sabrine was the star of the show. she told me how much she loved looking through collections like that and got to work. as she sorted through my items, i looked at all the beautiful (and very reasonably priced) items they had for sale, so many amazing treasures!! early on in my transaction, sabrine asked me about the gold colored pieces i had, and i told her that someone at a different pawn shop the other day said there was not any gold. sabrine offered to re test them, and told me she found a couple pieces of gold. THAT was a huge trust-earning moment for me, she could have easily pocketed them as copper/brass, but was very honest. she checked in with me throughout the process, but i was content browsing and chatting with the other employees/customers, everyone was truly so nice. when sabrine told me my offer, i was so, so, so happy i almost cried- it was amazing and SO fair. sabrine was SO thorough, yet efficient with the help of other team members. she sorted through hundreds of pieces of jewelry in about an hour, and i walked out with more cash than i anticipated. THANK YOU SABRINE & granters!!!!!!

Very professional , convenient and efficient . Everytime I go there I encounter a friendly…read moregreeting.

This is a great spot!! I really was the one that was totally, completely clueless when it comes to…read morePawn Shops, my impression is that they are sleazy, dirty, and just not good places to do business at all...MY IMPRESSION WAS WRONG.. Sooooo...I called Best Collateral, and told them what "stuff" I have that I want to sell. "Bring in what you got." Of course not knowing if these items that I would want to sell would be bought. Glad that I made the trek out there, and asked about the items that I'm wanting to sell. My friend on the phone is the one that helped me when I was there. Sooooo...I wanted to sell some jewelry and a dvd camcorder. It turns out this place takes digital camcorders, but they have to be DIGITAL ONLY. Which means they wouldn't buy mine...Next.....the jewelry I was wanting to sell, basically the same story. I do not consider this a wasted trip at all. I understand know how this works. This was an educational experience for me.

Middle of the road pawn shop, nothing exciting…read more Tamara I think her name is was helpful and helped me end a chapter in my life for good. Not sure why I kept the ring for so long but oh well! Would probably go back if in a pinch.

Ali was absolutely great! He took the time needed to examine the gold, silver, and gems. Because we…read morewere selling items from my sister-in-law's estate we had no clear idea what was authentic and what was not. We, did, however know basically what the value was. He gave us a very good return. I strongly recommend his business.

i really like this place! They are very fair and very polite! I recommend if you have any old…read moregold pieces you don't use anymore or scrap pieces you want to get rid of. This place will give a good price for your gold.. I will continue to do business with them and spread the word!

Terrible service and they have littered the city with signs. No regard for the community.read more

The guy is a liar with a superiority complex and was incredibly rude, insensitive, and unhelpful. I…read morecalled before driving there (because I'm having car problems & drive was risky) and he told me yeah he'd be there and to come on in. I get there with my box of silver and gold and he tells me he's not going to look at all that, it's too much. I explain that I only need a few pieces looked at, I just grabbed the whole box due to time constraints. "My time is valuable" he said. Like mine isn't? So I pull out a gold diamond necklace and he tells me his time is too valuable to look at ONE piece, one I know for certain is gold. He literally tried to SHOO me away. And then he tells me he usually charges $10 to look at each piece, which if he does he should have told me that over the phone. But I know that's a lie bc I've been there with a friend of mine and there was no fee. And he says well u should've told me u had gold over the phone. What ELSE would I bring to a shop that specifically buys gold?? Unicorns?! I'd understand had i not called, but he was expecting me. It took me 5 mins longer to get there than I said. The reason I called was bc the last time I had driven there they had already closed and left and there was still 20 mins left till 5 (their posted hours). He did give me a price for a large silver men's ring, one a different shop wanted to give me $20 for, he said $3. He wasn't even trying to buy anything, which is crazy cuz that's ur whole fn business!!! Avoid at all costs.

I was going thru a separation from my husband and needed to liquidate assets. To sell a ring of…read moreparticular value I looked at the popular 'ship to,' auction houses. These were reputable organizations, but I wanted to do business with someone local for transparency. It was a blessing an on-line inquiry led me to JLS Diamonds and Jim Dinse. The auction house companies could only offer me a fraction of what I wanted for my diamond solitaire ring; less their commission, and only if they could sell it. On the contrary, Jim actually found a buyer for my ring before I even met with him; and before my ring left my possession. In fact, Jim paid me exactly what I wanted for my ring via cash transfer on the spot! Jim turned a stormy time in my life into a rainbow with a pot of gold! I could not be more grateful! One Month Later ..... I was so grateful and impressed with Jim's professionalism, honesty and integrity, I returned a month later to sell him a coin collection. I trusted Jim implicitly. Jim paid me TOP DOLLAR for it and I was actually shocked at its value.! I am definitely going to shop with JLS Diamonds and Jim Dinse FIRST for my jewelry needs before shopping retail in the future! If you are looking for a resource in this market don't even think about it; CALL JIM AT JLS DIAMONDS NOW AND MAKE AN APPT! You won't be disappointed!

I heard about Jim thru social media, several people highly recommended him, sent him a text and…read moreright away I was able to scheduled an appointment, very knowledgeable and honest man. He offered me way more than his competitors. Will definitely recommend him if you are like me with "stuff" that don't need, like and is just taking space from your house.

Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

I've been a customer of A&G for a long time so I was sad and happy to see Arturo and George retire…read morebut Paul is equally great I called at told Paul that my earrings got caught on my sweater n it got deformed. So he said come on in and it's it easy we will fix it on the spot. Luckily it was an easy fix and he send my earring homes w me that same day. Thank you Paul

Big, big thanks to the team at Diamond City Jewelers! My guy Robert made magic happen behind the…read morescenes, even with the 4th of July holiday landing damn near mid-week! Great communication, great pricing ...even better customer service. Which is crazy, because I walked out a happy customer to get even more customer service... A-1! Don't hesitate to bring your business here! I'll be back real soon! P.S. Nice touch with with the thank you letter!

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars