THEY ARE THE BEST!! after a frustrating couple of days being turned away at various "pawn shops", i…read moredecided to try one last place. im SO glad i did, i am a customer for life. i came in today with a small bin full of miscellaneous jewelry, nothing crazy fancy- and a lot of pieces that needed to be tested. the entire team was SO warm and friendly when they welcomed me in. but i have to say, sabrine was the star of the show. she told me how much she loved looking through collections like that and got to work. as she sorted through my items, i looked at all the beautiful (and very reasonably priced) items they had for sale, so many amazing treasures!! early on in my transaction, sabrine asked me about the gold colored pieces i had, and i told her that someone at a different pawn shop the other day said there was not any gold. sabrine offered to re test them, and told me she found a couple pieces of gold. THAT was a huge trust-earning moment for me, she could have easily pocketed them as copper/brass, but was very honest. she checked in with me throughout the process, but i was content browsing and chatting with the other employees/customers, everyone was truly so nice. when sabrine told me my offer, i was so, so, so happy i almost cried- it was amazing and SO fair. sabrine was SO thorough, yet efficient with the help of other team members. she sorted through hundreds of pieces of jewelry in about an hour, and i walked out with more cash than i anticipated. THANK YOU SABRINE & granters!!!!!!

Very professional , convenient and efficient . Everytime I go there I encounter a friendly…read moregreeting.

This is a great spot!! I really was the one that was totally, completely clueless when it comes to…read morePawn Shops, my impression is that they are sleazy, dirty, and just not good places to do business at all...MY IMPRESSION WAS WRONG.. Sooooo...I called Best Collateral, and told them what "stuff" I have that I want to sell. "Bring in what you got." Of course not knowing if these items that I would want to sell would be bought. Glad that I made the trek out there, and asked about the items that I'm wanting to sell. My friend on the phone is the one that helped me when I was there. Sooooo...I wanted to sell some jewelry and a dvd camcorder. It turns out this place takes digital camcorders, but they have to be DIGITAL ONLY. Which means they wouldn't buy mine...Next.....the jewelry I was wanting to sell, basically the same story. I do not consider this a wasted trip at all. I understand know how this works. This was an educational experience for me.

Middle of the road pawn shop, nothing exciting…read more Tamara I think her name is was helpful and helped me end a chapter in my life for good. Not sure why I kept the ring for so long but oh well! Would probably go back if in a pinch.

I was going thru a separation from my husband and needed to liquidate assets. To sell a ring of…read moreparticular value I looked at the popular 'ship to,' auction houses. These were reputable organizations, but I wanted to do business with someone local for transparency. It was a blessing an on-line inquiry led me to JLS Diamonds and Jim Dinse. The auction house companies could only offer me a fraction of what I wanted for my diamond solitaire ring; less their commission, and only if they could sell it. On the contrary, Jim actually found a buyer for my ring before I even met with him; and before my ring left my possession. In fact, Jim paid me exactly what I wanted for my ring via cash transfer on the spot! Jim turned a stormy time in my life into a rainbow with a pot of gold! I could not be more grateful! One Month Later ..... I was so grateful and impressed with Jim's professionalism, honesty and integrity, I returned a month later to sell him a coin collection. I trusted Jim implicitly. Jim paid me TOP DOLLAR for it and I was actually shocked at its value.! I am definitely going to shop with JLS Diamonds and Jim Dinse FIRST for my jewelry needs before shopping retail in the future! If you are looking for a resource in this market don't even think about it; CALL JIM AT JLS DIAMONDS NOW AND MAKE AN APPT! You won't be disappointed!

I heard about Jim thru social media, several people highly recommended him, sent him a text and…read moreright away I was able to scheduled an appointment, very knowledgeable and honest man. He offered me way more than his competitors. Will definitely recommend him if you are like me with "stuff" that don't need, like and is just taking space from your house.

Terrible service and they have littered the city with signs. No regard for the community.read more

The guy is a liar with a superiority complex and was incredibly rude, insensitive, and unhelpful. I…read morecalled before driving there (because I'm having car problems & drive was risky) and he told me yeah he'd be there and to come on in. I get there with my box of silver and gold and he tells me he's not going to look at all that, it's too much. I explain that I only need a few pieces looked at, I just grabbed the whole box due to time constraints. "My time is valuable" he said. Like mine isn't? So I pull out a gold diamond necklace and he tells me his time is too valuable to look at ONE piece, one I know for certain is gold. He literally tried to SHOO me away. And then he tells me he usually charges $10 to look at each piece, which if he does he should have told me that over the phone. But I know that's a lie bc I've been there with a friend of mine and there was no fee. And he says well u should've told me u had gold over the phone. What ELSE would I bring to a shop that specifically buys gold?? Unicorns?! I'd understand had i not called, but he was expecting me. It took me 5 mins longer to get there than I said. The reason I called was bc the last time I had driven there they had already closed and left and there was still 20 mins left till 5 (their posted hours). He did give me a price for a large silver men's ring, one a different shop wanted to give me $20 for, he said $3. He wasn't even trying to buy anything, which is crazy cuz that's ur whole fn business!!! Avoid at all costs.

With the recent spike in silver prices, I thought I'd see what my collection might be worth. I…read moretold Larry I was interested in selling silver He immediately told me "I have a lot. You won't get much for it.". We chatted for 15-20 minutes about collecting (I'm a noob). He even recommeded some other coin shops for me to check out. I also was interested in getting a coin graded and he gave me his opinion on coin graders. Very generous with sharing his knowledge and much appreciated.

He recommended a local silver Baron who purchased my friend and my sterling silverware for $600.00…read more A very good experience that would not have happened without his expertise and kindhearted advice. Really one of the exceptional beings alive on this planet, super cool guy to listen and talk with. Don't hesitate to give him a call for anything precious metals related. A virtual cornacopia of amazing knowledge...

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

The Ladies at Daniel's Jewelers are Amazing!!! I received exceptional and outstanding service from…read morethe time I walked in the door until the time I made my final decision - purchase of a lovely bridal set. Marife is a superb Diamond Dream Maker. Marife was very knowledgeable about the diamond cut, color, clarity, and carat of the bridal sets that I expressed interest in. Marife's knowledge, patience, and exemplary customer service eased my mind through the process and helped me with making a wonderful choice. Tita, Store Manager, is magnificent. Tita went above and beyond to ensure I was comfortable with my decision and shared her expertise with the cut and carat of the diamonds as well. Tita was also very knowledgeable about diamond protection and insurance. Would like to add that both Tita and Marife as well as Lory, Assistant Manager, were warm and welcoming. The ladies were also very humorous and had great personalities that kept me actively engaged through the process while making my purchase. All 3 ladies were very patient as well and stayed past the time of the closing of the store - they did not rush me at any moment and were kind. Thanks Ladies & Merry Christmas!!! I'm beyond excited for the bridal set for my Fiance.

Not so accomodating but more of intimidating. One of the…read moresales person is not that knowledgable. I asked for a ring to quote me. And They NEVER call me back!

Big, big thanks to the team at Diamond City Jewelers! My guy Robert made magic happen behind the…read morescenes, even with the 4th of July holiday landing damn near mid-week! Great communication, great pricing ...even better customer service. Which is crazy, because I walked out a happy customer to get even more customer service... A-1! Don't hesitate to bring your business here! I'll be back real soon! P.S. Nice touch with with the thank you letter!

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars