I purchased my ESQ Watch in 1999. I never had any problems with it except for getting new batteries…read moreand had it cleaned once. About 2 month ago the pin on the band broke off . After reading all the reviews, I took it to Blue Diamond Jewlers to see if they could repair it. They went out of their way to fix it. The ESQ company went out of business 8 years ago, so the pin was not an easy fix. I want to give a shout out to Teresa who went beyond the call of duty. They could not source a new pin, so she called me and asked if she could send the watch to a company in LA which has watches like mine, and could possibly replace the pin. That company did replace the pin and put the band back together again. And not only that, I was only charged only $15.00 for the repair. I will always do business with Blue Diamond as they are professional and have interegty .

I had my engagement ring reset at Blue Diamond and it came out better than expected. Truly…read moreeverything I wanted and more. What stood out most was the attention to detail. Nothing felt rushed. Every step felt intentional. Altaf was incredible from start to finish. Clear communication and consistent updates. He made sure I always knew my ring was in good hands. If you care about craftsmanship and want someone who treats your ring like it matters, this is the place. I would trust them again without hesitation.

We had a lovely experience designing our engagement ring with Lauren. We came in with a few rough…read moreideas of what we were hoping for and she helped bring our vision to life. We initially shared a few pictures and ideas and she was able to source the perfect champagne diamond that we fell in love with. Lauren was thoughtful in teaching us all about the ring process and different kinds of settings and stones. She was pleasant to work with and helpful in sharing her knowledge. We are so happy with how the ring turned out and it was exactly what we were hoping for in working with a custom jeweler.

The customer service is exceptional here. I went with a family member with a speech impediment and…read morethey were so polite and understanding, it was heartwarming. They helped her size a ring, and did an excellent job! I highly recommend Lauren O Jewels for sizing or repairs for rings. Also, they have a stunning collection of jewelry. SO shiny!!!

Very good quality . And amazing customer service would recommend. The cashier was very nice and…read morealways welcoming.

From the owner: Jewelry Repair, Special Orders, 14K jewelry sales, watch repair, clock repair, watch sales, tax…read moreservices, discount jewelry,

I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

Very friendly and knowledgable. They fixed my watch and pair of gold earrings. The service was…read morequick and affordable.

Needed a wrist watch battery replacement. Rain did it lickety split!…read moreShe's the absolute BEST!

I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

To be clear, they get 5 stars for excellent work. It was really frustrating to call so many times…read moreafter it was supposed to be done before i could get it back.

I had my wedding ring designed over 3 visits with Dan Trudeau following recommendations from…read morefriends and family and I still cannot believe how smooth everything went! I was not sure what I was getting myself into or what I even wanted, but knew it would be non traditional and unique. He spent time looking at my inspiration pics and "pulled me out of the ether," regarding what was and was not feasible. Was able to use a diamond from each of my grandmothers' wedding rings. He was transparent about the cost throughout, provided education on different jewels with thoughtfulness around important specifics I would not know to ask about; ease of cleaning, shades of gold, size of my hand, finger webbing, how settings and light will impact my choices, factors that influence longevity and maintenance. He was mindful to not insert his opinion outside of the structural capacity of my ideas, despite my requests. He searched and found different stones for me to see in person, much faster than I imagined was possible. At The final appt before the ring was built, he created wax version of the ring. I was initially concerned due to size/bulkiness, though he walked me through the details of how it would look differently upon completion which put me at ease. The ring was created with subtle details that he learned through our appointments about me; he specifically balanced diamonds on the band to support straight alignment in relation to my specific finger webbing (with only measuring my ring size and eyeballing my hand), "you can go rock climbing in this thing." Overall, this was a special experience I shared with my mother and finance in my home town. I will return for cleanings and highly recommend this place. My mother also had multiple items resized and repaired with prompt and beautiful results. The entire staff was kind and personable. They engaged intermittently along the way with their past personal and professional experience with different stones, designs, jewelers... After our first visit, I was just not sure if I was on the right track in part due to my severe indecisiveness, but all visits after that confirmed this was the right place to be and I am in love with the result. My fiancé was also pleased and appreciated the level of involvement that was asked of him, lol.

I recently sold several gold items here, including a 14k hunter case pocket watch…read more During the evaluation, the items were taken out of view and I was not shown individual weights or a clear breakdown of how the value was determined. The watch, which had multiple gold components including an inner cover, was discussed but ultimately folded into the overall estimate without being separately accounted for. The explanation given for its lower value focused on a "broken crystal," which does not materially affect the scrap value of a gold case, where weight and karat are the primary factors. I was paid approximately $400 for the watch. Without seeing weights or a transparent calculation, I've since found it difficult to reconcile that figure with what a multi-component 14k gold case would reasonably represent. I would strongly recommend that anyone selling gold ask to see weights and a clear breakdown before agreeing to a final price.