Everyone at this facility was amazing helpful and very generous. They fixed my tire in less than…read moreone minute and did not charge me. I was in and out within five minutes. Everyone here was amazing.

i needed a new handlebar that would help me take some of the pressure off of a preciously fractured…read morewrist which didn't like the angle required of my original one. The gang at Beaverton Trek helped me decide how best to make a change without negatively impacting the balance of the bike, and without breaking the bank. So far the change has actually helped with my old wrist. I wonder if they have anything else to help with arthritis? ;) All kidding aside, they are a very friendly and knowledgeable team. I definitely felt like i was in good hands, and will continue to look to them in the future for any additional concerns.

My high-end cycle shop in Redmond replaced alloy wheels with Enve carbon wheels on my vintage…read moreColnago C-50. However, they didn't replace the brake pads for the new carbon wheels. On a bike tour, I found Universal and brought my squealing brakes to Billy. Not only were the brake pads wrong, the brakes should have been replaced because the wheels are wider. As Billy investigated further, he found the mechanic had also snapped the front brake cable fixing bolt. Had this not been found I could have experienced a catastrophic brake failure. Universal had the brakes I needed in stock, Billy sent me to lunch and replaced the brakes and pads within the hour so that I could continue the tour safely and with the correct brake system. Bille is knowledgeable, responsive, and helpful. Thank you!

I ordered a part from Universal Cycles in Portland on Sunday. 2 minutes after receiving the…read moreconfirmation (on Sunday) I wrote back using their email, to request cancellation. Most times, this is sufficient. I didn't receive a response so I called their store and was told that "unfortunately, it is already out the door." I was appalled as I was trying to save them (and me, the customer) the headaches of refusing an order after shipping as well as the shipping cost but instead, they shipped it anyhow, caring less. Instead, he (the gentleman who answered the phone) tried to blame it on me that I didn't call earlier and gave me some excuse that maybe the email got lost in SPAM...the email I used to respond to their email. Yes, it was my mistake, but I tried to right it immediately. The next time my son needs a part, we will not shop here at Universal Cycles Company... and you should not use them as well as they don't understand customer service and feel comfortable blaming the customer for their shortcomings. Now instead of solving the problem quickly, we both are going to go through weeks of angst.

Great selection of outdoor shoes. The lack of service makes this a hard no. We felt as if Vonna…read morewent out of her way to be unhelpful. This made our shopping experience long. Various brands and colors would make this locations a one stop service. First time experiencing poor service at the coop.

This is a great location! I was bummed when they moved out of the downtown location, but totally…read moreunderstood the rationale. The area had gotten so sketchy. Since I'm in Cedar Hills often for various appointments, it's easy to stop here when I need something. REI took over the previous Bed Bath & Beyond store. Amazing what they did with the footprint! There is plenty of room for the various departments - backpacking, camping, sleeping gear, camp kitchen, dog gear, sunglasses, women's, men's and kids clothing and shoes. The store is clean, well lit, and wide aisles So easy to navigate. Today I stopped in to get a new pair of Hokas and another pair of Oofos slides for the pool. The person working in the sandal department was so helpful and was able to locate the right size when I couldn't find one. There is tons of parking out front. Super convenient in every way.

I LOVE this place!! I'm a regular at this point, and I will recommend them to every cyclist I meet…read more I came in about 6 months ago with a Ride1Up e-bike that wouldn't turn on, and had been deemed unfixable by a few different repair shops. David immediately accepted the task and the team worked with me over 3 months to troubleshoot every possible underlying issue with my bike. And they fixed it! Since then I've brought the same bike back with a new issue, a different bike for a tune-up, and friends have also brought their bikes in. I will never go anywhere else!! They are always so friendly and accommodating, their labor and parts prices are UNBEATABLE, and their work is thorough and fully explained. THANK YOU TomCat bikes!!! - Miriam

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

BMX gloves, pants and shoes. And didn't break the bank…read more The issue at PIAS is that they have a ton of kids working there. One kid might give you WAY less for your trades than another kid. There isn't any standard except who happens to be behind the desk that day. That's unfortunate. They have a good selection but like 8 said before you can find a totally crap pair of sneakers or cleats that week filthy with crappy laces for the same price as a really nice pair. It's kind of dumb honestly. They should have certain hours for trade and have one person or a couple do it. Because the bredth of judgement is WAY too wide.

Not a very good experience drove from St John's to sell golf clubs which when i called they said to…read morebring them and when i did the person working said he couldn't do anything very frustrating...

They were helpful. They recommended we go for the electric bikes for our trip on Historic Highway…read morefrom Hood River to Mosier. We rented Trek mountain bikes. The bikes were great but at 70plus years electric sure would have been easier. They lent us the lock. Fun day.

I cannot say enough about the entire staff of Mountain View cycles. not only did they help me out…read morewhen I was in a bind with my bike, but every single person I encountered was very friendly!!

​We loved our Essential Portland bike tour with Spencer last Friday!…read more ​It was our first visit to Portland and we love touring a new city by bike to get the lay of the land at the start of our trip--and this company did a great job. ​The bikes were well-maintained, well-fitted to us, and our guide Spencer did a fantastic job communicating the route, what to expect, and keeping us all safe during the tour. ​He took us through nice neighborhoods and city landmarks while frequently stopping to teach us a lot about Portland's history, present-day city life, restaurants, shopping, and buildings of interest. ​My local friends (Aaron and Rashmi) also paid to join our tour, and coincidentally we all stopped at one of Spencer's guide spots along the river at the Portland Fire and Rescue building that Aaron, my architect-friend on our tour, designed. When we told him, Spencer invited him to give us a quick speech on the building's design. It was very cool and made the tour even more memorable. ​This tour was definitely one of the highlights of our 4-day visit. We hope to return and do a few of their other tours! ​Thanks, Spencer!

Our family of 4 (including younger kids) had a wonderful experience during our bike rentals on the…read moreJuneteenth weekend. We truly enjoyed exploring the city and found the bikes, the map, and the route guidance from Renee & Trey to be incredibly helpful in making our day successful. We also wanted to send a special thank you to Spencer for coming out all the way on the trail to assist us. We really appreciated his quick help in resolving the issue we encountered with one of the bikes. Thank you again for the excellent service!

Great local store and selection. Whole team is great and Kim is super knowledgeable and friendly!read more

They are buying cheap workout equipment that is not Olympic grade & way over charging for what they…read morehave . Very flaking staff when trying to meet multiple times to view equipment before buying .

Mitch is a cut above the rest. If you are looking for customer care and quality service, this is…read moreit. I called, and he responded within minutes. An appointment was booked, and he texted to let me know he was on his way and how soon he would arrive. Absolutely on time. He serviced and repaired two 28-year-old Performance Mountain bikes. When he was finished, they were literally better than new. One bike needed no new parts, just a tune up. The other needed a new brake cable and tune up. The work was completed in just over an hour. Mitch test drove both bikes and had us do the same. He also adjusted heights, removed an unwanted set of pedal covers, and gave us tips on shifting. Kind, professional and financially reasonable. Mitch is a rare breed and a breath of fresh air! Look no further.

Can I give more stars?! I've been working with Mitch on various repairs and projects since 2021…read more He's excellent, and so much more convenient than going to a shop. Highly recommend!

Huge place. The most beautiful HQ I've ever seen…read more The water in the middle of the facility was breath taking. I loved all of the commemorable history all over the HQ. If you can find a parking spot I highly recommend coming here for a morning jog or touristy walk. You will definitely get your steps in.

There is no official tour of Nike, but it was a good experience seeing the campus and headquarters…read more The area was immaculately clean and very large. You could see numerous signs and posters for Nike sponsored athletes throughout the campus.