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    Steelhead Harley-Davidson

    3.8 (88 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 3 weeks ago

    Services - Steelhead Harley-Davidson

    Motorcycle repair

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    2024 FXLRST
    Ed C.

    I called this Dealership to check inventory and interest rates. Obviously they couldn't tell me over the phone. I made arrangements to stop in the next day. I was coming from the Long Beach Peninsula in Washington state (3hours away) and was on my way to Boise Idaho on my 2010 Roadglide. I was met at the front door by Sarah my sales associate. I went to the parts counter and orders the parts for another bike as she hung out with me and we chit chatted a little. The parts and service department are responsible for me coming into the dealership. They rebuilt the front end on a 2001 FXDX as well as worked on my Roadglide. This is a good place to note that the other HD dealer in the area refuses to touch my "old bike" Paradise Parts and Service are knowledgeable and ship my parts to me when they come in. Great customer service and I never felt like I got charged more hours than worked or quoted. Back to Sarah, she asked what bike I was interested in and if I intended on trading in my bagger. She walked out with me and looked at my bike. I told her what I wanted for trade in value. We discussed the price of the new bike and my financing intentions. She was straight forward and asked if I was serious about buying a bike and if I was serious what it would take to get it done today. I thought about it and laid out what I was willing to pay for the bike and interest rate and what I want for my trade in. Honestly I didn't think the Motor Company would be willing to "play ball". When I told Sarah what I wanted she went and did whatever sales people do while you look at the bikes and wait. It took about 2 minutes before I was introduced to Matt who I believe to be the store Manager. He was super friendly and direct. He asked if I was serious about buying a bike because if I was he wanted to see if he could get me what I asked for. I confirmed that yes I was on my way to Boise on either my bagger or possibly the new Lowrider ST that I wanted. I called the wife to tell her what was going on and to tell her that I felt we would end up using our credit union because I didn't think they would get it done for below prime and all the other stuff I asked for. Before I got off phone Matt was back with the news that yes he had many financing options for me. We went thru the usual service and warranty options. I was surprised at the many different options available since my last HD purchase. I picked out what I wanted and he did his magic while Sarah introduced me to Doug the parts guru. I ordered the seat and the stereo I wanted (neither in stock) and was told before I left that the parts were on the way. Matt asked when I was returning from Idaho. I told him Sunday night. He did some quick math and told me I will be due for my 1K service. Keep in mind I'm 140 miles from this dealer in another state. He quickly gave me his cell number and told me to call him on my way back thru on Sundays evening and he would come down and open the dealership so I could get my bike serviced and pick up my box. THE BOX, I forgot to mention that I left with a Roadglide loaded for bear (tools, layers of gear, a Yeti cooler ect ect) on and on. Getting onto the ST the storage was limited. Sarah got me a box and we packed it all up. She kept it under her desk so I could pick up Sunday. I made arrangements to have my wife pick me up and dropped the bike at the dealership as planned. It gets better. I just got a call from Tim in service, my bike is ready to go. Stereo and seat installed. Saturday is my only day that I can do the 6 hr round trip and those dudes (dude-ettes) made all that happen in 1 week. I'm a "experienced"!human and this is my 5th new HD purchase. It was by far the easiest and most enjoyable. From Sarah (she rides and knows what's up) to Matt over to Doug and onto service from Tim it's been 8 days. Cannot even express how surprised I am that everything went exactly as I had hoped for. Tomorrow I will make the trek driving past a closer dealer (they must not need the business) and into another state to bring it home. This dealer reminds me of my first HD purchase in Sacramento in 1989. I left feeling like they wanted my business and cared about my purchase experience. They earned my business and I look forward to working with them to keep my HD all HD and running for another 10-15 years. It's hard to find anyone that does what they were going to do after they have your money. Sarah, Matt, Doug and Tim you guys are great representatives for your brand.

    I have purchased new bikes here and the HD across town and what a world of difference! This dealership is welcoming, honest, helpful, consistent and reliable. More than once Izzy and the rest of the team have gone out of their way to help me get exactly what I needed. No hassling, no skeezy sales tactics just excellent customer service through and through. I would highly recommend Paradise for their sales, service and parts department!

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    2 years ago

    Fantastic sales people who know their stuff. The selection is second to none and if they don't have it they will get it fast.

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    5 years ago

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    4 years ago

    Friendly staff helped me find a bike that fits me. They weren't pushy and Toby was really good about explaining everything.

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    Page 1 of 3

    Ask the Community - Steelhead Harley-Davidson

    Review Highlights - Steelhead Harley-Davidson

    The staff was friendly and kind, the salesman, Logan, was super informative and funny; and he wasn't pushy!

    Mentioned in 5 reviews

    Read more highlights

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    I didn't buy my first bike from them, but bought my second bike from them and likely will buy my…read morethird bike from them as well when that time comes. As a new rider I had lots of questions and Todd and Kevin had lots of answers and patience. The first couple visits there there were several bikes that I was interested in but none seemed to really grab me and fit me as a rider and the riding I plan on doing. I appreciated the time they took to get to know me and the bikes and types of riding I wanted to do. They explained why they steered me away from certain bikes that they didn't think were good fits at the time and why other bikes might be better fits for me and when that time might be. When I did decide on the bike I really wanted (a sport classic GT1000) they coincidentally had one on consignment and rest is history... The purchasing process was smooth and painless and as a dealer experience (MotoCorsa) it is by far the more enjoyable of my motor vehicle dealer experiences. I'm looking forward to my next purchase there.

    I flew from San Francisco to Portland a couple weeks ago and bought a gorgeous and very low mileage…read moreMV Agusta Brutale 1090RR from Portland Used Bikes. From the very first inquiry after finding the bike online to after-the-sale interactions to complete paperwork and arrange for for the shipment to California, I really have received top notch service. Todd in particular was friendly, very responsive, knowledgeable, clearly passionate about motorcycles, no-BS no-pressure kinda guy who took the time to pick me up at the airport and drop me off after we were done. Everybody else at MotoCorsa was super-friendly and this dealership and the used-bike department have an awesome selection of fine riding machines. If you're into Italian motorcycles, this is the place to go to!

    Bill's Motorcycles Plus - Showroom, 2023 Husqvarna TE300

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    In 2019 I purchased a brand new Fc250 from Motosport in Hillsboro, started it and it ran just fine…read more Drove all the way down to Coos bay, and this bike would not run or engage. Motosport was unwilling to help me figure out what the problem was or do anything about it when it was the same day!! Needless to say, I called Bill's, and brought my bike in the next day. They used the factory warranty to replace my muffler which was left with packing in it, free of charge!! They even hooked it up on some new gear at a discounted rate! Bill and his team are always very helpful, professional, and knowledgeable whenever I call! As a woman I have been treated poorly by the bigger dealers and Bill's always takes great care of me! 10/10 will be a repeat customer for life!

    I'm impressed with the quick and easy purchase process. We were in and out within an hour, granted…read morewe already knew exactly what we wanted going in. Not only do you get a great deal on a bike, they throw in a bunch of extra goodies (quart of oil, extra spark plug, hoodie, etc.) I've yet to find another dealer that does that. Before you walk out with your sweet new ride, they do a thorough run down of everything you need to know, from what bolts to double check after the first ride, what each switch does if you haven't had a certain brand before or even if you have just in case, how to optimize and keep the system running healthy, and of course the basics you need to know to ride. You leave feeling confident, and even if questions arise later they ensure they are only a call away and eager to assist. This was our first time here and it definitely won't be the last.

    Steelhead Harley-Davidson - motorcycledealers - Updated May 2026

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