Jack is that old school mechanic everybody wishes they had. I've gone to him thinking it would…read more$1,000+ fix to have him say that all I have to pay is 100 bucks for the labor and not pay for the part. Truly the best mechanic in Bend hands down. Also an incredibly knowledgeable car guy who will talk about everything from old 70s model Porsches to how to keep newer model land rovers running efficiently. Hats off to you Jack, truly one of a kind.

This shop ruined by sisters van. The owner Jack is dishonest, doesn't take responsibility for his…read morework, and as a result my sister lost her van and all of her summer plans.

Ian is extremely skilled at diagnosing the problem with the car. My experience of him is he is…read morehonest, recommends what needs to be fixed to make the car run at optimal performance. His ratio of parts prices to labor prices will not be matched any where else. If you have an import car, Ian is your guy!

When our Subaru's clutch went out mid-vacation in Bend, they fit us in right away, even working on…read morea Saturday. They gave us clear cost options and had the repair done in 24 hours. While we waited, the rental car just across the street made everything easy. Thanks to them, the trip we had planned for a year was saved.

Straightforward scheduling, good communication on the pricing, seemed well organized and very…read moreprofessional. I think these are my new mechanics!

Finding this place amidst our roadtrip was a huge blessing! Our sprinter van was throwing a code…read morerelated to the emissions system and was counting down how many starts we had left. Casey was quick to help and took time to make sure we could get back on the road. I'd happily come back here!

These guys are great! We were traveling through on vacation and were heading out of town when our…read morenew-ish Ram Promaster van started making a sometimes clunking and sometimes high-pitched screeching - it was terrible sounding! We called a few places, including the dealership, to see if someone could take a look and tell us what was wrong. These guys not only got us in, they were able to take a look at it within about 15min!!! They diagnosed a bent brake plate with a rock stuck in it (causing the screeching). They quickly fixed the problem and got us on our way - charging us just for 30min work! Really friendly shop. Highly recommend!

as usual our experience with northgate auto was excellent…read more they worked us in because we were scheduled to leave for texas and had taillight issues they are honest and very good highly recommended

Couldn't give them my support enough…read more They've got amazing service, super friendly staff who treat you with respect. Prices are average but they cary Nokian tires which I prefer.

I made an appointment online due to my check engine light being on. I got a text confirming my…read moreappointment, including the reason for the appointment. I showed up and was told that the mechanic who does the diagnostics was off and they could not check my vehicle. I went to O'Reilly and had them run the diagnostic & was told that the thermostat needed to be replaced. I went back to Point S & was told they don't replace thermostats. No sorry, no recommendation on another place to go--I am from out of town, nothing. I called Midas, got a same day appointment & the work was done in no time. They were friendly, efficient & I would highly recommend them. I received a text from Point S a day later asking why I didn't show up for my appointment. Terrible customer service.

They saved me with a post-purchase inspection on a car that would have been a money pit. Getting…read morethat done on short notice allowed me to undo the deal within the 3 days per the sales contract. They now service my 2003 BMW 330i. If only they had a coffee shop in the lobby, I would sit there for hours and watch the amazing, classic German sports cars come for service.

Definitely would not go here is you are younger or have a wrenched in you car yourself. I took my…read more 60 BMW in for misfire problems. They told me it was simply spark plugs after I told them I've been through spark plugs, coil packs and the whole fuel system. Later on down the road, I get news that it is timing issues and has nothing to do with spark at all. I just wish they would have taken me a little more seriously.

Best auto repair service ever! Quality service for sure!!…read moreI will be coming back for any auto issues.

The quality of my two services has been knowledgeable,efficient and timely. They are polite and…read moreconsiderate!

Tom is awesome! Never goes over what was quoted and I've yet to have an issue with any of the…read morerepairs he's done on my Sequoia over the years. Friendly and professional. Highly recommend!

I have a 2014 Dodge Challenger and I wont take my car anywhere else. Tommy is my car Dr. and very…read moretrustworthy!!!

Couldn't have found a better home for my '01 7.3L. Mark and his team have earned my respect time…read moreand time again these past four years. Nothing but the best in parts and labor have been given to me and my rig since I found Intermountain. You pay for what you get in this life...peace of mind from these folks??? Priceless.

Visiting Bend Oregon with our rv (from Maple Ridge BC) for the first time. Truck broke down in…read moreSunRiver campgrounds. Called Daniel at Inter Mountain on Friday afternoon - said on the way via tow truck. He found a spot for me following Wednesday. Dropped truck off at 1:30pm. Got a call back two hours later saying repair was done. They saw the frustration I had in the truck breaking down at the start of holidays and got right on it as soon as I left. Great facility, customer comforts, no gouging on extras, honesty and customer first attitude. So impressed. Owner Mark and his wife even dropped by our campsite to say hi and see if we needed anything else. Wish they were closer to home to handle all my automotive needs. I'll be spreading the word. Cheers!

Brought 2005 gmc truck for service. Differential fluid and reuseable air cleaner cleaned. As always…read moreAron did a great job at a fair price.

#WALKAWAY! Aaron cut corners, costing my family $1,000 in a…read morevehicle and all my savings to give my kids a car to drive while I start a new career. He didn't care!!! Aaron interfered in the sale of (his miss diagnostics) dead" vehicle that turned out to not be "dead". In the end, I made more money out of the sale of the "dead" vehicle, with full disclosure to new buyer. The person that bought the vehicle did a full inspection and spent less than $500 to fix it, and it is now running. Aaron was negligent and dismissive and his actions or lack of... he cost me and my family significant damages.