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    Pure Auto Works

    5.0 (4 reviews)
    Closed • 8:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Pure Auto Works

    Auto transmission repair

    Oil changes

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    German Transaxle of America

    German Transaxle of America

    (23 reviews)

    These people are the best. I just had them rebuild the transmission in my 1981 Porsche 911SC. Ken…read moreis a really personable, knowledgeable, and fastidious transaxle guy and businessman. He walked me through every step of rebuilding my transmission. I bought WEVO 915 Gateshift for my build. Ken had not installed one before. He liked the idea and didn't charge me any extra even though it was more work. The shop and the whole staff is first rate. The car feels absolutely great now. I forgot what a great shifting gearbox was after owning this car for 45 years. Now I know again. The shop was very transparent with pricing up front, and there were no surprises. The job was done in a very readable amount of time also. I wish that I could find an air-cooled Porsche engine rebuilder who could match my satisfaction with German Transaxle of Bend. Couldn't be happier.

    **READ YOUR WARRANTY** GTA will pay $60/hr up to $500…read moredollars if anything goes wrong. Nobody works on transmissions for under $90/hr and you definitely can't remove and replace a transmission for $500. It is MUCH more than that. I'm trying to keep this short and to the point. I purchased a rebuilt trans from GTA and drove my VW Eurovan RV (see photo) to the east coast to visit my mom and my 90 year old grandparents. By the time I got from California to New Jersey the transmission failed. A bearing started making an incredible grinding noise and was getting louder and louder every mile. So there I was, stuck in Jersey in the middle of the winter. I exhausted a multitude of expensive transport options. I needed to swap the faulty transmission for a new one. The most logical option was to have GTA send a new one to a shop in Jersey and to send the old one back. GTA absolutely WOULD NOT send me a new transmission until they had the old one in their possession. (??) It made me feel like they didn't trust that I would give them my old core back? What do I know? I don't know how things go in the world of used transmissions. At any rate, no shop in Jersey was going to let my RV sit on their lift for 3 weeks while I shipped the old one and waited for a new one. Every shop reasoned that an immobilized lift would cost them thousands of $$ and apparently you can't just take out the transmission and move the vehicle off the lift, because the transmission bolts into the sub-frame and things get real loosey-goosey when you take the transmission out. My other option was to flatbed my RV from coast to coast. The cost for that is astronomical. I didn't have an extra $10,000 laying around. I seriously thought I was going to lose my RV ($30,000). I ended up ditching my plan to see family and had to limp my RV to a storage yard and fly home ($400) to CA and get back to work. 2 months later I formed a plan that I think no sane person in their 40's would do. I talked to one of the transmission shops I had talked to and asked them if they would help me save my RV. He thought I was crazy but he was aware of my position. He said he didn't want to see me lose my RV and if I really was going to do it, he would let my vehicle sit in his lift for 8 days, no charge. PCT Transmissions Pompton Plains, NJ Joseph Sirugo He rebuilds and guarantees better prices, better warranty %. (973)628-0678 Anyways, I flew back to Jersey ($400), rented a car, put the old transmission in the back of the rental and drove and slept next to a transmission on the side of the interstate for 8 days (see photo) from Jersey to Bend and back to Jersey. ($800 rental + 7,000+/- miles of fuel) GTA inspected and agreed that their product failed. They said they weren't going to charge me the $1100 +/- for the damaged parts but they WERE going to deduct the mileage I put on the old transmission from the new transmission's warranty. (??) I was really surprised when they told me they could charge me. The owner helped me load the new transmission into my vehicle and after seeing my sleeping bag next to it, laughingly said "now, get to work"... I then drove all the way back across the United States. This an unemotional, factual account of a 5 month ordeal from me finding GTA online, getting my old transmission replaced with them, having the new transmission fail, almost losing my RV and, against all odds, figuring out a solution. Like I told GTA, if I owned their company, I would have sent my customer a new transmission without question right away and done everything in my power to make it right. I guess since they have the market cornered on the west coast, they don't really have to worry about that. Either way, my experience with GTA was costly, frustrating and time consuming. I don't hold grudges, but as a consumer, I feel it my duty to unemotionally relay to other consumers the facts here. My new transmission has performed well, but I would strongly encourage anyone working with GTA to: ***READ YOUR WARRANTY*** This can happen to you.

    Bend Express Lube - Invoice for oil change

    Bend Express Lube

    (20 reviews)

    Great customer service. They walked me through everything, were friendly and very efficient. Would…read morerecommend this place!

    I hate to write a bad review for a local business, but here we go…read more.... OUR ENGINE WAS OVER-FLOODED WITH 6 QUARTS OF OIL My fiancé and I have been coming here for years without issue. I got my oil changed here in late May. In July, my check engine light came on that I had low oil levels. The crush washer on the drain plug was not replaced and caused an oil leak. Ok. Took it back to them and they addressed the problem and gave me a free car wash since my car was covered in oil. That same day, we noticed my skid plate oil drain cover was broken and flapping off ): For reference, I have had my new 2024 vehicle for 2.5 years and it has less than 20k miles, so it just simply is not being used enough to get this kind of damage. In fact, the last time I got my oil changed they told me the undercarriage was in great condition! After that, we decided to stay away from this establishment. My fiancé took his car in elsewhere to get his oil changed after his last one at Bend Express Lube in May. Turns out.... The engine had SIX EXTRA QUARTS OF OIL IN IT. That's a total of 12.5 quarts when it calls for 7!!!!!!!!!!! They had to vacuum the oil out to determine the total quantity that was overfilled!!!!!!! The vehicle was driven for 5,000 miles like that, on a low mileage truck!!!!!!!!!! I think we would remember if we purchased oil and added it willy nilly to a fairly new vehicle (we didn't do this)! Wouldn't recommend this place to my worst enemy. I hope my review saves at least one engine.

    Pure Auto Works - autorepair - Updated October 2026

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