I got a quote of $304. to perform a maintenance service on my Cadillac. When booking I was assured…read morethe total for all necessary parts and fluids would be included in that price. I also had a coupon from the Smart shopper for $40 off. When I went to pick up the vehicle I was OVERCHARGED! My bill came to $310 when it should have been $264. I called to complain and they explained that they have been operating this way for years. They refused to honor their quote but said they would refund $5. What a joke. I told them to keep the $5. Extremely bad customer service and even worse sense of honor and fairness. DO NOT USE THIS COMPANY. You have been warned.

Scott's is the very best. They do excellent work, and are honest and fair…read more They are the experts at performance work. Scott's changed the differential gears on my Ford F-150 and "chipped" the engine for more horse power. The mechanical work was first rate, but the chip they installed did not contain the current data for my relatively new 2017, 5.0 engine. Even though the chip unit was installed, they took the responsibility and cost, and refunded the money for the chip in full. Anyone can make a mistake, but it takes good people to own up to it. These folks will treat you right.

Service I can trust. I feel confident every time I take my car here. I'm always provided a complete…read moreestimate and the work performed matches the estimate. Thanks you!!

If like like supporting a shop that rips off older people and women by all means go here. My mom…read more(late 60s) took her classic toyota cruiser here for a transmission and transfer case rebuild. They charged her a small fortune. It had to come back for a few times to be "fixed". She ended up having to pay another shop to do the work Evolution had claimed to do but actually didn't even open up the transfer case (confirmed by the next shop manager hat actually DID rebuild it) and the work was done on the trans was faulty. Evolution (or Transfix ) the old name, has been given many chances to fix this but refused. DO NOT GO HERE I wish i could rate lower that one star. You guys should be ashamed. Ripping off the elderly. I do hope carma find you sooner than later.

Took my '98 Lingenfelter Corvette into Good Guys/VR and asked for them to weld up my exhaust header…read morecollectors to my cat back and replace two downstream exhaust pipes...Scheduled an appointment and work was performed in a professional and timely manner, at a reasonable cost. I could not have asked for better service. Thanks Cameron and crew...

Customer service is terrible, I called the other day about my moms muffler to see if it was under…read morewarranty and they made me feel stupid. They don't stand behind their work. It was a present for my mom and it broke within 4 years. I bought one for myself and it lasted a year before it fell apart. Terrible customer service. They had bought a knock off brand and selling as name brand parts. I do not recommend going to this shop to have work done on your vehicle. If there was an option to give 0 stars I would've done that but I had to settle for 1 star.

Had great service from start to finish. Following a recommendation I called to make an appointment…read moreand was offered their earliest options, which were 2-4 weeks earlier than others in the area. I dropped off my vehicle to be assessed (due to an engine check light), and was called with the results within hours. I was able to get the work done within the day, and the car is working great. I will bring my car and any future vehicles to them!

They charge over $400 to troubleshoot both of my rear doors & replace 2 rear light bulbs…read more They gave me the quote to repair the doors in the afternoon, I declined. Stating that I'd pick up the vehicle at 5pm. The only time I could get a ride. It was dark when I got the vehicle just as they closed. When I arrived home I discovered that both back doors were disassembled with parts covering the floor (see photos). They were closed for the weekend so I had to rent a vehicle for my family as my van was now only a 2 seater. And I'd be without the vehicle again to get the door reassembled. They reimbursed me $39 for my inconvenience (their stated cost to put the doors back together). Months later I was shown (see photos) that they reversed the wiring for the brake light & turn signal. All this time I had only one brake light and no right turn signal thanks to their 'repair'. Two trips to new mechanic required to get it in working order .

Straightforward scheduling, good communication on the pricing, seemed well organized and very…read moreprofessional. I think these are my new mechanics!

Finding this place amidst our roadtrip was a huge blessing! Our sprinter van was throwing a code…read morerelated to the emissions system and was counting down how many starts we had left. Casey was quick to help and took time to make sure we could get back on the road. I'd happily come back here!

Great experience at CAR KARE in Bend, Oregon. (December, 2025)…read more My 2013 Honda CRV needed a new serpentine belt & tensioner. CAR KARE saved me over $400 compared to the Bend Honda dealership's quote! Russ and Austin were fantastic--providing clear explanations and updates throughout the process. Their truly transparent, professional, and honest service earned them a loyal customer.

Great service and always honest and up front with the customer. Clear communication and no hidden…read moreagenda or up-selling. We have 4 cars and we only bring them to Car Kare.

**READ YOUR WARRANTY** GTA will pay $60/hr up to $500…read moredollars if anything goes wrong. Nobody works on transmissions for under $90/hr and you definitely can't remove and replace a transmission for $500. It is MUCH more than that. I'm trying to keep this short and to the point. I purchased a rebuilt trans from GTA and drove my VW Eurovan RV (see photo) to the east coast to visit my mom and my 90 year old grandparents. By the time I got from California to New Jersey the transmission failed. A bearing started making an incredible grinding noise and was getting louder and louder every mile. So there I was, stuck in Jersey in the middle of the winter. I exhausted a multitude of expensive transport options. I needed to swap the faulty transmission for a new one. The most logical option was to have GTA send a new one to a shop in Jersey and to send the old one back. GTA absolutely WOULD NOT send me a new transmission until they had the old one in their possession. (??) It made me feel like they didn't trust that I would give them my old core back? What do I know? I don't know how things go in the world of used transmissions. At any rate, no shop in Jersey was going to let my RV sit on their lift for 3 weeks while I shipped the old one and waited for a new one. Every shop reasoned that an immobilized lift would cost them thousands of $$ and apparently you can't just take out the transmission and move the vehicle off the lift, because the transmission bolts into the sub-frame and things get real loosey-goosey when you take the transmission out. My other option was to flatbed my RV from coast to coast. The cost for that is astronomical. I didn't have an extra $10,000 laying around. I seriously thought I was going to lose my RV ($30,000). I ended up ditching my plan to see family and had to limp my RV to a storage yard and fly home ($400) to CA and get back to work. 2 months later I formed a plan that I think no sane person in their 40's would do. I talked to one of the transmission shops I had talked to and asked them if they would help me save my RV. He thought I was crazy but he was aware of my position. He said he didn't want to see me lose my RV and if I really was going to do it, he would let my vehicle sit in his lift for 8 days, no charge. PCT Transmissions Pompton Plains, NJ Joseph Sirugo He rebuilds and guarantees better prices, better warranty %. (973)628-0678 Anyways, I flew back to Jersey ($400), rented a car, put the old transmission in the back of the rental and drove and slept next to a transmission on the side of the interstate for 8 days (see photo) from Jersey to Bend and back to Jersey. ($800 rental + 7,000+/- miles of fuel) GTA inspected and agreed that their product failed. They said they weren't going to charge me the $1100 +/- for the damaged parts but they WERE going to deduct the mileage I put on the old transmission from the new transmission's warranty. (??) I was really surprised when they told me they could charge me. The owner helped me load the new transmission into my vehicle and after seeing my sleeping bag next to it, laughingly said "now, get to work"... I then drove all the way back across the United States. This an unemotional, factual account of a 5 month ordeal from me finding GTA online, getting my old transmission replaced with them, having the new transmission fail, almost losing my RV and, against all odds, figuring out a solution. Like I told GTA, if I owned their company, I would have sent my customer a new transmission without question right away and done everything in my power to make it right. I guess since they have the market cornered on the west coast, they don't really have to worry about that. Either way, my experience with GTA was costly, frustrating and time consuming. I don't hold grudges, but as a consumer, I feel it my duty to unemotionally relay to other consumers the facts here. My new transmission has performed well, but I would strongly encourage anyone working with GTA to: ***READ YOUR WARRANTY*** This can happen to you.

As someone else said in his review:…read more **READ YOUR WARRANTY** I got a rebuilt transaxle from GTA as part of a Subaru engine conversion on my 1990 Vanagon. I wasn't aware that the GTA warranty was on a pro-rated basis until I picked up the vehicle after all work was done (my bad). Anyway, I was 9 months into the warranty period with only 3000 miles on the vehicle when I saw an ATF leak from the transaxle. It was only ATF and not differential fluid, so I suspected a bad seal. I contacted GTA and was amazed at what they would (or wouldn't) cover for repairs. They sent me the following as an estimate for repair costs: "GTAs obligation is the original purchase price of $1595.00 multiplied by the fraction of months remaining .25 = $398.75 Original purchase price of $1595.00 minus $398.75 = $1196.26 due from customer (plus and hard part damages/oil) If this unit is being shipped in via truck freight GTA will cover up to $200.00 in round trip shipping (to be taken off customers invoice). Round trip shipping for this transaxle is $764.57. $1196.26 warranty plus $564.57 shipping = $1760.83 due from you plus both ATF and Gear oil (as it is being shipped drained) and then once the work is completed and the transaxle is reinstalled and working properly with no leaks GTA will issue a check back to you in the amount of $285.00." So, I would basically be paying more for a repaired core than what I originally paid for it. And I would only be covered for the remainder of my original warranty (in this case, 3 months). I took it to a shop near me and they confirmed that a seal had blown. Further, the shop found: "Upon removing transmission (separating from differential) found that the seal (089409529D) on the transmission side (same seal as differential) was not pressed all the way into place and could be pulled out by hand, with ATF dripping out around seal. Identical seal on the differential side was seated and not leaking gear oil. Fluid in diff was checked and was not contaminated with ATF and differential section appeared to have no leaks." So, the original problem was due to faulty seal installation by GTA. I saved a lot of money having the local shop repair the seal rather than going with the expense of shipping it up to GTA. And since I let another shop work on the transaxle and repair the seal, that voids the remainder on my warranty. To which I say: BIG DEAL! A warranty is only worth having if a shop can stand behind their work instead of pushing too much repair costs back on the customer. I will never deal with GTA again!

It is a long read but I had to put all the detail. I have…read morebeen going to Bend Express Lube for about 20 years, never really had a problem with them until last week. Took my 2020 Tiguan in for an oil change, no problem, should be easy. When I arrived two of the employees asked for the mileage on the vehicle, my wife, who was driving, read it to them. Then of course they want to upsell another service, air filter, nope, I will buy one at the auto parts store which is cheaper. THEN one guy suggested to flush out the coolant which was going to cost about $150, he said with all the miles on the car it should be done, he said it was bone dry and this summer was going to be extremely hot, we declined the service. We had a $99.99 coupon for the service but found another coupon for $89.99, gave it to them thinking that what will be the price NOPE!! The final total was $117.73, as we were leaving I was looking at the invoice then inquired about the higher price, he said because our vehicle takes 6 quarts of oil and charged $12.75 for the extra quart of oil. The mileage they have on the invoice said 169,059, TWICE we told them the mileage, the car only has 62, 059 miles, stupid. When we got home I checked the coolant myself, no it wasn't bone dry, it was exactly where it supposed to be. DON'T FALL FOR THEIR LIES TO DO EXTRA SERVICES !!!!

I've been a customer for a while now, and the staff are consistently nice and attentive to me!…read moreSteve & Jarred are amazing and all the guys there are trustworthy and kind human beings. I trust them w my car's needs more than I do with my dealership I purchased my car from. Keep up the great work guys! My daughter brings her car to you now!