I have been a very happy customer every time I've come here. Their prices are fair, the service excellent, and the work exemplary! I cannot recommend them highly enough! I learned about them from a friend, who brought his Lexus in, with some kind of problem. They looked out it, and said, "Oh, that's a simple fix, nothing to it!" They flipped a switch, or plugged a wire in, something simple like that, and said, "No charge!" I remember my friend saying someone else quoted him a couple hundred dollars, but Happy Dane's was honest, and it not only gained them a customer in him, but also in me! I tell everyone to come here for auto repairs, because of honesty & trustworthiness! read more

I couldn't be happier with the service, communication & price! I went to the dealership & was quoted 3x what I paid at Happy Danes & it wouldn't have even corrected the issue. HD was honest, upfront & finished the work quickly! I take my review of the service I received very seriously & stand by it 100%! Great people you can absolutely trust!! read more

I was told that my car's front brake pads were at 10%, I inquired about the price, $400 for a complete brake overhaul, they won't just replace the pads. Also suggested to change the spark plugs. I don't have that much, picked up my car without any work done Well today I had a friend, who is a mechanic at one of Bend's largest auto dealers, take a look at the brakes, he said they didn't need be replaced, the pads has about 30-40% thickness. They also recommend new spark plugs, but it doesn't look like they even checked them. If possible get a second opinion for an expensive repair even though the reviews are good for a repair shop. read more

I have been taking my truck here for several years. They are honest, prompt, and do great work. Would highly recommend them.

Fixed the car the very day I brought it in. No Bs, super kind, super helpful and fair price.

Great customer service, great technicians, great company . Work was done well and easy to communicate with

I reached out to friends when I need an auto repair. A couple of friends referred me to Happy Dane's. I called about having my car towed there. There customer service on the phone was great. They followed this up with a quick repair and kept me posted via text message throughout the process. Happy Dane's will be my car repair company going forward. read more

These guys are the real deal when it comes to providing quality service for a fair price. They don't try to up-sell and they're honest about the service your vehicle needs and tell you up front what it will cost. Alan K read more

I have gone to Happy Dane's a few times now. I am always highly impressed with the top notch customer service. the ladies at the front desk are always very warm, welcoming and kind. the mechanics are always thorough and meticulous with their work. I highly recommend them to anyone who needs a good place to take their vehicle to be worked on or serviced. I will continue to be a returning customer. read more

CROOKS, MISLEADING, UNETHICAL- nice mechanics - but crooks. All smiles when you go into drop off your car. My ask- I think something is wrong with my belt- can you take a look and verify? Yes we will have a look and call you tomorrow for an update..... No call, just a text saying my vehicle is ready. $119. I figured they did something to the vehicle. Nope. When I went in the they told me they verified the issue and it would cost $500+ to fix AND $119 was my balance. Balance for what? Telling me about the work you need to do to my car? Con artists- no one ever disclosed that there was a charge to tell me what's wrong with it. If there were, I would have declined. Plenty of other shops offer a diagnostic and if there's a fee they apply that to the work they do. NOT HERE- These crooks charge a diagnostic fee ON TOP of the cost of repairs. Save your money and go elsewhere. Michelle- go ahead and chime in and tell everyone what you told me - it was clearly well rehearsed, what was it? Oh yea, "it's up to you the consumer to ask, do you expect a dentist or doctor to not charge when you come in with an issue?, it's the same thing" - No it's not - get it straight - that's an unethical move and doctors and dentists are required to follow a code of ethics - your not either and my bad for assuming people are honest. Crook. read more

I can't thank you enough for taking care of my son's pickup, the horrendous squealing coming from under the hood was diagnosed and taken care of in no time flat. I will be passing the word around of your great service. Paul Coatu. read more

I highly recommend Happy DanesQuality Auto Repair. My car was running very poorly. I called Happy Danes , they listened to me as to what I thought the problem was, scheduled me in promptly, and fixed the problems. They even cleared up a few codes I was unaware of !!! Their service is great. They are very knowledgeable and I feel honest. read more

Brought my F150 in for two fluid services. Everything went well was done right. Appreciate when things go as planned with no upselling and attention to doing things right. read more

Big 100,000 mile service on my Explorer. Reliable, no fuss, honest service finished on time and with no surprises. Recommend highly.

The people are friendly and handle issues with the customer in mind. Throughly professional.

I have taken vehicles to Happy Danes for 30 years, the courtesy, professionalism and communication is exceptional and exceeds any service I have ever encountered. I routinely drive 200 miles to have my vehicle serviced by this business. read more

We have been back to Happy Danes 3x. The first time I had an issue that turned out to just be the battery but, they got me in quickly and fixed the issue quickly. The next visit was a scheduled oil change and inspection. It took far longer than I anticipated and we had to come back for the work that was needed- BUT SPECTACULAR SERVICE. SUPER KIND AND INFORMATIVE! The 3rd was a week later for the work that was discovered at the oil change visit. They were very honest and very up front with costs and timing . Our vehicle was done early and the woman even came out of her lunch break to help us. We will continue to use them to service our vehicle. Very honest. Very sweet front desk staff! Definitely helped this anxious mom of 3! read more

I just cannot say enough positive things about this crew. Knowledgeable, honest, and very kind. I wish we lived in Bend so they could be our main auto-service providers. We were in a scary bind and they helped calm our worries and gave our car a thorough examination. Thank you !! read more

Prompt service, very reliable! A-1 service. Great customer service. I would recommend to everyone. This is my new go too auto repair.

We took our son's Ford Ranger in for a diagnostic test, to trouble shoot why his truck was running rough and we received an inaccurate diagnosis. They actually misdiagnosed the problem with the truck, they did not do the service's that they claimed to have done. My husband found the problem and it was a very simple fix, that any certified mechanic should have easily diagnosed. When we called to complain about their service and the fact that they did "nothing" to help in the diagnosis of our truck, we were treated very rudely and told if we didn't like their service to complain, they did nothing to resolve the situation. So here it is, we are leaving this review in the hopes that someone else will not be "ripped off" by the complete lack of competency that we experienced. I would not recommend this shop. read more

This is an excellent shop. Their technicians are top notch, and their support staff are very friendly and professional. I wouldn't take my vehicle anyplace else. read more

While visiting town my truck broke down and I feared the worst given the problem was transmission related. Happy Danes got me in right away and did what they could to diagnose my problems. When the issue turned out to be factory warranty related, they gave me all the info and didn't charge me a dime. Everyone from the office staff to the mechanic I spoke to gave me 5 star service. They were absolute great from start to finish and were very upfront about what they could and couldn't do. If I lived in Bend, this would be my spot. I highly recommend them to anyone in the area. Thank you for helping me Happy Danes! read more

Happy Dane's is very professional and so reasonable. It was very easy to schedule my car repair's the team had no problem finding the parts and getting the repairs done, for a very reasonable price. I highly recommend Happy Dane's. Patti M. read more

Hello I have used happy Danes car repair shop for many years. They are very honest efficient service related : get good results : are trustworthy and don't try and trick you into getting more things done then are necessary..... Kai (sp?)the owner is very smart. Delmar Greenleaf MD read more

Happy Danes is the best shop I found in town to work on my 2002 4Runner. The couple other places I brought it to before I came here seemed to always miss something or do a less than stellar job. At Happy Danes they've been thorough, professional, and done the job right both times I've been in. Their rates are also right in line with the competition, which makes for a much better value when they're getting the job done right. read more

I was driving to Seattle from Nevada, pulled off of the highway into Bend, and found that Bend had not been able to perform snow removal throughout the city due to a record breaking snow event. I put my F150 into 4 wheel Drive and realized that it would not go into 4x4. I called Happy Danes due to recommendations by Les Schwab and left a message on their after hours recorder that I needed the truck looked at in the morning. I received a call from Happy Danes the next morning and was told to have my truck to them by 9:00 am. I arrived, they took my truck into the shop and tested the 4x4. They found no problems, which surprised me since I had tried to get the truck to shift at least 30 times in the previous 12 hours. Something must have defrosted so that the truck would shift after I stopped at Happy Danes. I was ready to pay for the time they had spent, probably 30 minutes and had put my truck onto the lift, and was told that there was no charge. This place is as honest as it gets. I highly recommend them. read more

I have been going to Happy Danes for my auto repair work since I992, referred there first by the tow truck driver who told me it was the best auto repair shop in Bend. 30 years later its still great, still a family owned and operated business, with honest and caring owners and employees who you can trust. Thank you Kaj, Michelle, Linda, Karl, Brandon, and everyone else who have given us such good service for so many years. read more

I took my car here base on strong recommendation of a friend who had work done here several times. I was not disappointed. They got the work done when they promised. No negative surprises. The people were friendly and helpful. Just what I have come to expect in Bend. I will take my car back when repairs are needed. As my car is getting older (not unlike me) I expect I will need them more so it is good to have a go to shop. read more

I was very happy with the quality of service and repair at Happy Danes. Michelle, Leah, and the whole crew were very communicative throughout the process, and the work was completed quickly. My only complaint is that in the midst of a global pandemic that has so far killed 119,000 fellow Americans they are not keeping the safety of their guests and their community as a priority. Everyone should be wearing a mask, but most certainly businesses need to protect their customers by wearing masks. I would have given 5 stars and come back, but that kind of careless neglect toward a life and death situation makes me question their other decisions. read more

This is an upstanding establishment. They are honest and have an impressive amount of integrity. Traveling from california to portland and had some problems. They diagnosed it as an east quick fix, and had me on the road again within 2 hours. They could have sold me parts and labor that I didn't need, but they didn't. I would go to them if this was my hometown. Hands down a great experience with this business. read more

Happy Danes did work that didn't need to be done, forgot to do work that should have been done and was sloppy with some of the work that they did do. I needed to find a shop in town. Went to Happy Danes on a friend's recommendation. We were planning a long road trip to Utah and I wanted to get our vehicle ready. My Toyota minivan needed a 90,000 mile major tune-up, front brakes and had been low on coolant. Dropped the van off for the tune-up. Got a call that it was time to change the plugs and did i want the back three coils changed at the same time? Valid question since there as a lot of labor to change one of the coils if one went out later. Got the bad news that the water pump was leaking and needed to be changed. $1500 later I picked up the van. It was great to have the brake pedal nice and high again. Took off for Utah. Just south of Salt lake City the Maintenance Required light came on, meaning an oil change was needed. Maybe Happy Danes just forgot to reset it. Checking the receipt I don't see any charges for the oil change. I give them a call since I'm about to go out of cell coverage range. No, apparently they didn't change the oil or do any of the rest of the tune-up. No, they don't know why they skipped the work. No problem, they say, the belts and hoses were checked when the water pump was changed so i\I should be still good to go. I get back home and check what is involved in the 90,000 mile major tune-up. There were about 20 checks and inspections that Happy Danes had skipped. On top of that, the plugs didn't need to be changed until 120,000 miles. Went down to the shop and talked to Linda. Two days later I get a call that they don't know why the work was skipped but I could drop the van off again and they would finish it. I asked about why the plugs were changed when they didn't need to be. They don't know. No apology. No offer of a refund. Forgetting to do work is bad enough. Charging for unnecessary work is worse. Not apologizing and offering a refund to a customer when he finds out about unnecessary work is even worse. I started wondering if the water pump was really bad or maybe the leak was just a cracked hose. Maybe I should have gone down to see the leak myself. I realized that I needed to find a new shop. I no longer trust these guys. I cancelled the follow-up appointment. Went to the local dealer to finish the tune-up. Great service there. Got the news that I needed a new water pump. What??? Turns out that Happy Dane's didn't clean up the spilled anti-freeze around the pump, making look as if there was still a leak. I won't be going back. read more

These people are fantastic! They are trustworthy, and they do great work at a fair price. I highly recommend the folks at Happy Danes.

This shop will take your money and send you on your way while doing the bare minimum to make sure your vehicle is serviced or fixed properly. When my driveline was wrongly diagnosed, Michelle twisted the notes written by the technician and tried to convince me that a my original diagnoses, a failing carrier bearing, was actually a failing driveline that would need total replacement, and that the issue had been communicated to me from the beginning. It wasn't. In fact happy Danes never even gave me a call regarding the state of my vehicle after inspection. They sent me a text saying my vehicle was out front waiting to be picked up. 2 days and 3 phone calls later I finally got through to someone who advised me my pickup wasn't safe to drive. Don't give this shop your time or money, it will only result in a headache. read more

Michelle in the office was quick, efficient, and easy to work with. Carl took care of my vehicle in a timely manner. I am very satisfied.

We have always found Happy Danes to be the most professional with service and workmanship. They have always completed repairs in a timely fashion. Office personnel as well as technicians are exceptional. read more

So, my car has 185,000 miles on it and I have had to "frequent" Happy Danes lately. they have been very accommodating and their professionalism and accurate estimates have been a relief. I had my brakes replaced and Friday I am having my Left bearings and cap replaced. I appreciated that they gave me a "stern" heads up that I need not drive long distances until I get it replaced and when I asked how soon I needed to do it, they said no more than 1 week. They take safety seriously, and I appreciate that. They did even grimace, when I asked if it was okay for me to drive back and forth to Sister's everyday. They weren't overly trilled, so I could tell they were seriously about the one week timeline. Then, when I called back to set up my appointment, and I requested a breakdown of the fees, they did a great job explaining how they came up with them, which also lead me to believe they were being accurate. I also recall about 20 years ago when I took my car in there when I lived in Bend to get a "once over" and actually said that nothing needed to be done! Really! What automotive business would have EVER said that. Thanks you, Happy Danes, for taking care of my safety and my car! Cheers, Kathy Kemper-Green read more

I have been here twice with my 2003 Honda Civic. The first time was because my heater died in the beginning of winter. I get so nervous with car stuff because I don't know anything about fixing cars, and in the past people have taken advantage of that. Not Happy Danes! They were quick, knowledgeable, kind and explained everything to me thoroughly. I felt that the price was fair for repairing my car as well. The second time, was because my car just wouldn't start. I explained to them that I had already charged the battery AND tried jumping it, to no avail. Both the receptionist and Brandon were quick to help and fix my car. Brandon called me twice and explained to me my options before setting off to fix it. I appreciate that so much. If you are in Central Oregon and need a mechanic who is honest and thorough, check out Happy Danes! read more

Great service!!! They communicated with me really easily and got everything taken care of in a very timely manner. They were also just really nice! read more

Heard about these folks about 5 years ago and saved the name for when my car needed help. Didn't need it till last week. These guys are great. Fixed my brakes good as new for a fair price. Did it quickly , didn't try to up-sell me anything. Highly recommended. read more

These guys a living off of their reputation. They did exactly what a stereo typical rip off shop would do. They 'fixed' a rubbing condition on a hard turn by charging me $155 for a replacement brake hose, but they failed to properly secure the hose and never took it for a test drive (which I approved)... it wasnt fixed. it turns out both hoses needed to be secured PROPERLY in order to fix it, which was done for free by another mechanic as part of a brake inspection. They told me my oil pan gasket was leaking and it would be $425 to replace it... I was getting $1600 in repairs done and asked for a discount... because $425 is steep for this type of repair in previous cars. Their response "we have been around for long enough that we dont offer discounts"... luckily I opted to wait on that repair. As it turns out, it wasn't an oil pan gasket, it was much worse and higher on the engine and oil was dripping down to the oil pan. I would have wasted $425 not fixing the real problem. Finally, they suggested I get a tune up since it was time for my 90k mile service. As it turns out... my jeep doesnt require a tune up for another 10k miles. They said the spark plugs weren't 'gapped' properly... the second opinion mechanic said that doesn't appear to be the case and I should wait for the scheduled service time. Save your money... go to a mechanic who wants to build/protect their reputation, not one living off of it. read more