Christian and the staff at Matrix Integrated were incredibly helpful to me on a recent purchase of a Supercharged Land Rover Range Rover. I live in Southern California but was interested in a Range Rover for sale at a large car dealer in Bend, Oregon. I would never purchase a vehicle sight unseen without a PPI (pre purchase inspection). After searching ratings on multiple repair shops that deal with Land Rover I chose Matrix Integrated for their outstanding reviews. Christian was incredibly professional, thorough, knowledgeable and extremely helpful on multiple phone calls and emails throughout the purchase. Even though Matrix often worked with the car dealer that I purchased the Range Rover from, their report was detailed and honest and ultimately Matrix did some repairs. I highly recommend Christian and Matrix Integrated... even from Southern California! read more

Routine service on my Mercedes-Benz SUV. Always courteous and professional. Christian and the crew are top notch professionals. read more

Called and asked for a service on a DCT fluid replacement and replacement of the transmission pan and pump. Price was reasonable and they got it done in the time they promised. read more

it was a complete scam. I went there cause my car had rough idling issues. they charged me $1400 and had it for 3 weeks and didn't solve the issue. my car is in fact worse . your better just lighting your money on fire than going to matrix. read more

Quick and professional response. Unfortunately they don't work on Alfa Romeos so I have to go elsewhere. But I have used them before on my Porsche and they are top notch with performance cars. read more

Matrix was kind enough to take my Range Rover in on short notice, diagnose what appeared to be a serious problem and had it repaired the very same afternoon. Courteous and professional service, plus fair pricing. We were only visiting and needed to depart the next morning, so matrix saved the day! read more

We didn't end up moving forward with a fix on my car but the help I got along the way was amazing. I think if the situation on my end went better we would've had the car running! I would definitely use them next time and the fact that they were so communicative and helpful is why I would recommend them to anyone!! read more

Took my '05 MINI Cooper S here 2 years ago with a misfire and code for cylinder 1. It was bad enough for the computer to shut off fuel to the cylinder to protect the catalytic converter. I had already changed all of the ignition parts to no effect. I was leaving town for a few days so they had plenty of time. They called me back the next day to inform me that I needed a new injector, a $336 job (quite reasonable). When I returned to pick up the car I didn't get out of the parking lot without the problem returning. I also noticed that an additional 64 miles had been put on the car! The manager told me that they were making sure that everything was OK. Uh-huh. Since the car has an aftermarket ECU he didn't want to work on it any further unless I set it back to stock. Bottom line-I took the car to German Mastertech. They swapped the injector with a different cylinder which made no difference. Then they looked under the valve cover to discover a flattened cam lobe. $1800 later the car runs great! No very good diagnostics at this place and when they misdiagnosed the problem they looked for a way out. Just sayin'. read more

Great experience with our camper van. We had Matrix order the parts for a Van Compass 4:2 suspension install with rear sumo springs. We dropped it off in the morning, and they were kind enough to run my husband back to our hotel since the install would take all day. Everyone we dealt with was extremely professional and provided top-notch customer service. We couldn't be happier with Matrix and the work completed on our camper van. Highly recommend! read more

I have worked with Matrix Integrated for a few years now. They are always happy and ready to help. They give a true 5 star service.

Excellent, efficient service!! I am having work done on my Audi and am super impressed with the attention to detail and great work they do! Trish is the most talented office manager and thoughtful auto person in anywhere ! Jeremy, the owner, is very kind and went out of his way to personally assist me. I HIGHLY recommend Matrix!!! read more

Matrix did a very thorough analysis of our 2015 Mercedes GL350 tire pressure misreading issue, and promptly recommended sensor replacements, which were ordered, and replaced in a very timely manner, with exact estimates as to price and time in shop. A very professional overall performance. read more

OMG, I am SOOO ELATED that Matrix has come to Bend!!!! For those that haven't had the privilege of receiving service from Matrix in Portland, you are in for a real treat!! I've lived in Bend for seven years and I've tried ALL the service options here for our European cars and been disappointed. We've tried to get Matrix Portland to do most of our large repairs while living in Bend but it's a struggle. Struggle no more! Matrix is in Bend!!! TLDR - BRING YOUR AUDI/BMW/PORSCHE HERE! You will not be disappointed, they are the best of the best. read more

Matrix Integrated - Bend - MATRIX BEND!!!!! - Auto Repair Near Me - Bend, Oregon

Outstanding customer service and business integrity! In February I had taken my 2019 X3 M40i for service at the local BMW dealership at which time I was advised I would need new brakes all-around within the next couple of months at an estimated cost of nearly $3100. So when my brake warning light came on in mid-April I was prepared for the major outlay of money I had been quoted. As my car is out of warranty I decided to look into a viable alternative to the dealership and happened upon Matrix Integrated. I did some research, including reading customer reviews, then called MI for a quote. Their quote was $800 less so I made an appointment and dropped my car off less than a week later. Within an hour I received a call from Trish advising that while my rear brakes needed to be replaced, my front brakes still had significant pad left. I agreed that only the rear would be replaced at this time and, per her suggestion, MI would flush the brake fluid. Shortly thereafter I received another call from Trish telling me it appeared the dealership had flushed the brake fluid in February so there was no need for MI to do it. What I thought was going to be a $2400 brake service turned out to be less than $1100. MI (and Trish!) has become my "go to" for all things BMW!! read more

What brought me to Matrix was the reviews and the fact they worked on German cars. The next thing was the ease of communicating with Christian. I was concerned about the price of service at the dealership and tried to communicate with them about what my car warranty would cover and they didn't get back to me for the longest time by the time they did Christian had it covered. The service was speedy but thorough. I will go back. read more

Matrix Integrated - Bend - My car - Auto Repair Near Me - Bend, Oregon

The best automotive repair experience of my life. Was traveling from San Francisco to Bend when I lost high-end power with 200 miles to go. Called the Bend Mercedes dealer who recommended Matrix. It was mid-afternoon, yet they said to drop by so they could diagnose the issue. Upon arrival they were efficient, telling me that I needed a turbo hose which could be installed early Monday morning. Sure enough, as soon as it arrived on Monday they called me. The install went quickly, and they even allowed me to inspect some RV plumbing while the van was up on the rack. The repair cost was reasonable and the service excellent. Perfect, and thank you!! read more

Matrix Integrated - Bend - My Sprinter - Auto Repair Near Me - Bend, Oregon

Great mechanics for all of your German car needs! So happy to get my Sprinter worked on by these guys! Great service, prices are as quoted and reasonable. We are so happy Matrix has finally come to Bend! I was impressed with the time and efficiency getting our work done. No surprises here either! Your cars and vans will be very happy with the care they get here. We will be taking all of our cars here for service. read more

Contacted Jeremy Williams, owner, about a larger fuel tank for my Sprinter. I liked his videos and the fact they work on Sprinters. Set up a date and drive down from Washington . The shop is set up very nicely it's clean and well organized with lifts for Sprinters and German cars. Everyone there was very professional and knowledgeable. Fuel tank was replaced and I was on the road by 2pm that very day. I highly recommend Matrix Integrated Bend or their two Portland locations for Sprinter and vehicle work. Thank you Jeremy and Matrix Integrated! read more

I am very impressed with the service, knowledge and honesty at Matrix. Jeremy, on the phone, gave me straight forward information on my LR3 which potentially saved me dollars and certainly saved me time and stress. Honesty and knowledge are a great asset in this business, add good service and it is a rarity in this town of Bend. If you want quality service and are not looking to cut corners to save money, I fully recommend them based upon my experiences to date.. Joe in Bend read more

They got my E350 in within a day to get the oil changed, even gave me a ride back to my office. Also checked on other maintenance items and gave me a report on what should be looked at in the near future. They also filled up my windshield washer tank! Great service, immaculate shop. So happy to have a great shop close to me. The next day my tire pressure warning flashed so I pulled into the shop and they took care of it right away. Jeremy emailed me a day later just to make sure everything was good. So impressed with their customer service, a rare thing in today's world. I would highly recommend this shop. read more

I cannot recommend this shop enough. Had a huge exhaust issue with my 2008 Dodge Sprinter 3500 and the team went above and beyond to help assess the problem. Jeremy is a huge asset to the company and is as honest and straightforward as it gets. I highly recommend Matrix--it's pretty rare to find a shop that is as thorough and committed as this one. read more

We found this shop on our way through Bend after we had a check engine warning light alert. We only had our Sprinter RV maintained at Mercedes dealerships and we were a bit uneasy using a independent shop. We were so impressed with their customer service and workmanship that they will now be our "go to" place. Not only did they resolve our issue (a glow plug went out) but we also had them do a oil service change. The mechanic was very thorough, noticed and resolved a few minor other issues and the manager was very communicative with our status, he even shuttled us to a brewery to wait out our time. I give my highest recommendation based on our experience. read more

We were referred to Matrix Integrated when the check engine light on our Mercedes Sprinter motorhome came on while coming into Bend. While they were busy with other jobs, they said come by and we'll read out the diagnostics so you can make a decision on whether you need an immediate repair, can proceed to a Mercedes Sprinter repair shop, or drive the 500-600 miles home. They spent about 1/2 hour with me getting the diagnostics and explaining the options. Then they insisted there was no charge for that service - an analysis for which my dealer charges about $80 in addition to any charges for the repairs. Wish I lived in Bend so I could get my motorhome cared for by Matrix Integrated. read more

So excited to see these guys come to Bend finally. I've used their shops in PDX and they always exceeded my expectations. Looking forward to having my vehicles serviced here in Bend. read more

Matrix is awesome, very professional, informative, courteous service. Thank you for all the support, helpful information and great service you have provided. No BS or narcissistic ego issues denying any responsibility if something doesn't work out as initially planned, just straight forward unbiased communications and great service. We look forward to Matrix providing all of the service needs for our Sprinter. read more

Very professional, knowledgeable and courteous. The guys at Matrix helped me figure out the best tuning steps to take with my Golf R and I couldn't be more pleased with the outcome. They took the time to answer my questions in detail, provided pros/cons of various options and were able to schedule the work within days of my request. Glad to have you guys in Bend! read more