Honest, straightforward, and outstanding diagnostic car care! I took my 2008 Buick to Tom yesterday…read morenot knowing what was causing the car to feel like it was jerking when shifting occasionally and making a loud clunking sound, but fearing the worst. After test driving and examining it he diagnosed a failing engine mount. Repair was completed in one day and was so much less than I had feared. He is great at his job and easy to talk to! He came highly recommended by a friend and I can't say enough positive about the experience! There's a reason that he's booked solid! We will be taking all our cars to him from now on.

Tom is awesome! Never goes over what was quoted and I've yet to have an issue with any of the…read morerepairs he's done on my Sequoia over the years. Friendly and professional. Highly recommend!

THIS PLACE was so awesome to me and patient with me paying for my car, i used some resources to…read morehelp me pay for the fixes and he was so helpful, car was finished the day he scheduled me to take it in, he reliable good mechanic my car is working great and im so blessed. Thank you :) Highly recommend this place in bend if your looking for a solid auto shop

Nice to work with a local business. Very customer service oriented and knowledgeable. Jesse is a…read morepleasure to work with!

My check engine light came on when I was visiting Bend from CA and the error code pertained to the…read moreCatalytic Converter. I saw great reviews for Darryl Henry's Auto Repair and went to the shop in hopes they coudl take me. The sweet receptionist told me they were slammed for the week and she'd been instructed to not take any more appointments. But that they could run the diagnostic to at least give me an idea as to whether or not it was urgent. When they saw it was the Catalytic converter, and that we had a 10 hour drive back home in CA, they ordered O2 sensors for me and got me in within 2 days. They also informed me that most of the time, when a catalytic converter is going out, the fix can be made by just replacing the O2 sensors. When it is the actual Cat that goes out, the O2 sensors need to be replaced anyway, so this was a "first step" repair, to see if the problem could be fixed cheaper than replacing the whole Cat. ANYWAY. Darryl Henry called and left me detailed messages and got the work done really quickly. I really appreciated that they took me in so that I could feel safe driving back home. Turns out, he's from the Bay Area! We are moving to Bend next month, so I am really happy that I already have a trust worthy mechanic in the new neighborhood. Thank you to Darryl Henry and his shop for helping me out.

DO NOT GO HERE I was…read morecharged 2,000 by Darrel and he put all old parts in my car and left broken ones in as well. Save your time and money and go elsewhere.

I called and then stopped in for same day some help with my car. Jake was friendly, knowledgeable,…read moreand pointed me in the direction of someone who could address the need of my specific car situation. And that's what I want, honesty, professionalism.

I'd never heard of those guys before. They were responsive and knowledgeable. they worked with me…read moreto select brake pads and rotors that I wanted for my 4Runner. excellent work. Not cheap but certainly more cost-effective than the dealer.

Very happy with Car-Kare. This is also a revised update to a previous review…read more The quick review is this, the full story is below. The shop does not work on RVs. The space is small and I can understand why, no room. My RV was throwing errors and I was worried I could not make my trip as planned. I could have been turned away and told I would need to go some where else, but the shop went above and beyond to help me out. The end result of the assist was a very appreciated and the original reason I liked this shop in the beginning. Finally and honest mechanic is still true here! Read below for the full encounter and my retraction of my previous bad review that was not warranted. I was packed up and only my way over the pass ready to for a race. Traveling along on and suddenly lost all acceleration power and the dreaded check engine light and maintenance light came on at the same time. I did some quick calling around and got several recommendations to stop by Car Kare. As you will read below I had a bad and great experience here. I gave it a shot on word of mouth recommendation. I showed up with my RV, now they do not normally work on RVs. What I was looking for was a code scan so I could decide on go or no go for the trip. Turns out after reading the code and discussing the results it was 2 small parts that read the air flow and the position of the throttle cable that work together to tell the computer how to act in a given situation. The decision to go was mine after talking it over the pros and cons. Turns out all he said was true and other than a little slower than normal (speed limit was easy) I arrived safe and sound. Parts were ordered and I stoped by on my way home and replaced the parts. Works perfect! Now I am a bit more mechanical inclined than most, but not a true mechanic. The shop owner gave me the very basics and I researched a few how to videos and it really was very simple. Both parts had a special slide lock to keep the wire connector it in place, (the necessary video so I did not destroy the connector) and a total of 4 screws. Plug and play and no problems. THANK YOU AGAIN!! Update on a unfair review; Time for me to eat the humble pie. 4 years ago I was very happy with this shop. They have and still do excellent customer care and ability to to the gob right. 3 years ago I had a bad experience but apparently my bad experience was not a fair review. I had a recent conversation with he individual that finally fixed my car, turns out it was a "needle in a hay stack" find. One bolt only slightly under tight ( a 1/4 turn to proper tension) was the problem. Only reason the individual who fixed it knew what wrong, the mechanic had experienced the same problem on an identical car He owned. So truly unfair on my part.

Great experience at CAR KARE in Bend, Oregon. (December, 2025)…read more My 2013 Honda CRV needed a new serpentine belt & tensioner. CAR KARE saved me over $400 compared to the Bend Honda dealership's quote! Russ and Austin were fantastic--providing clear explanations and updates throughout the process. Their truly transparent, professional, and honest service earned them a loyal customer.

Joe and his Father at Northgate Auto are simply awesome! They are fair, knowledgable, honest, and…read moreconsiderate. What more can you ask for from professional mechanics? We'll, start with the fact that they do RV repairs in addition to autos. Followed by the fact that they quickly diagnosed the problem on a late Friday afternoon and order the part (new fan clutch). Finally, they made the repairs on a Sunday. This far exceeded my expectations! The cost of the repairs was incredibly reasonable. If I lived in Bend, Northgate Auto Repair would definitely be my go to shop. Ask for Joe, and you'll be treated right, start to finish. Peace - Dave

These guys are great! We were traveling through on vacation and were heading out of town when our…read morenew-ish Ram Promaster van started making a sometimes clunking and sometimes high-pitched screeching - it was terrible sounding! We called a few places, including the dealership, to see if someone could take a look and tell us what was wrong. These guys not only got us in, they were able to take a look at it within about 15min!!! They diagnosed a bent brake plate with a rock stuck in it (causing the screeching). They quickly fixed the problem and got us on our way - charging us just for 30min work! Really friendly shop. Highly recommend!

While traveling across country our air conditioner quit working. Fortunately I stopped at Bend Auto…read moreCare. Even though it was almost closing time and I had no appointment Jeremy immediately began to diagnose the problem. Very quickly he found an electrical problem that was close to starting a fire. He was able to obtain the needed parts by 9 am the next morning and had the car repaired within an hour. Absolutely could not have had better service. I thought that the price was very reasonable, especially considering the quality of service. While Jeremy was working on my car I had the opportunity to look around the shop. While it isn't the cleanest, neatest shop it is very obvious that it is a "repair shop " not a throw a part at it and see if that fixed the problem. I only wish that there was a repair shop like Bend Auto Care near where I live.

Best auto repair service ever! Quality service for sure!!…read moreI will be coming back for any auto issues.

I was having transmissions issues with my '02 GMC 2500HD pickup. Diagnosed that various sensors and…read moresolenoids were malfunctioning, so they ordered them up. Problem arose because the parts distributor sent parts that would fit, but wouldn't have functioned properly. Joe and the guys caught the mistake and re-ordered the parts to make sure that the right ones were installed. Now, the truck shifts like it's brand new. I didn't realize how poorly it was actually working before it got fixed. Thanks for a GREAT job, Auto Experts.

I have had EXCELLENT interactions (multiple) with Andy and some of the technicians. I have never…read moremet anyone else at the front of the shop. They have worked on my truck multiple times and diagnosed multiple issues on multiple cars for me. Andy has made me happy to give my business to Auto Experts. The one issue that I have is the quality of parts used by the shop. I had a distributor put on my truck and it started having issues recently (roughly 7 months later). My family's longtime trusted shop (in Eastern Oregon) looked over the truck and noted that this distributor was a subpar quality part. Other than potentially low quality parts, I have been happy to be a customer here and plan to continue visiting them. But hopefully not too often, haha!