Just as we were heading back to Seattle from our 4th of July camping trip Bend's fire roads claimed our Sprinter's tailpipe. We called around and no one would do a last minute fix. We saw Good Guys' reviews and thought "they're too busy". We were right, they were really busy but heard we were trying to get home and told us to come by. We did so and he made an exception to get us in. 30 minutes later, we were back on the road! Not only were they helpful and fast, they were REALLY nice people! BTW, our sprinter is 12 feet high. They can fit you in their garage. Thank you, GGE! read more

Took my '98 Lingenfelter Corvette into Good Guys/VR and asked for them to weld up my exhaust header collectors to my cat back and replace two downstream exhaust pipes...Scheduled an appointment and work was performed in a professional and timely manner, at a reasonable cost. I could not have asked for better service. Thanks Cameron and crew... read more

Good Guys Exhaust Service - Auto Repair Near Me - Bend, Oregon

Customer service is terrible, I called the other day about my moms muffler to see if it was under warranty and they made me feel stupid. They don't stand behind their work. It was a present for my mom and it broke within 4 years. I bought one for myself and it lasted a year before it fell apart. Terrible customer service. They had bought a knock off brand and selling as name brand parts. I do not recommend going to this shop to have work done on your vehicle. If there was an option to give 0 stars I would've done that but I had to settle for 1 star. read more

Your customer service, and you don't stand behind your work . Mufflers fall off and head gaskets broke and they won't repair or help you with anything. Poor service! read more

was quoted $4400 from another from another shop for a catalytic converter. Good guys had it done in three hours for 650.

I had an issue with my exhaust hanging too low on my Ram Promaster. Good Guys did an excellent job installing a custom bent pipe form the muffler. I would highly recommend them for doing a custom job at a price cheaper than Mid*s. read more

Did work on my 96 f350nice, stainless ex sounds looks good make my truck show quality read more

Good Guys Exhaust Service - Auto Repair Near Me - Bend, Oregon

Called Monday morning, they managed to fit me in same day. Dropped off my truck at 2:30 and a new muffler was installed by 4:00. Wonderful guys at the shop, highly recommended. Always great to know local businesses that are great! read more

The exhaust job they did on my vehicle sounds ok... Management on the other hand was unhelpful short and disrespectful. When I received my vehicle there was damage to a body panel so bad that the body shop is unable to get it out as well as deep scratches the owner insisted that there's nothing they could've possibly done that would've gotten even close to that part of the vehicle. Seems ridiculous considering how exorbitantly overcrowded their shop seems there's not somewhere I would recommend taking a high-end vehicle they did a rushed job there's a slight rattle to the exhaust welds. Over all a shitty over priced shop read more

When I had my hybrid battery replaced a couple months ago, the owner there, said I could have my exhaust line welded for as little as $120 at most shops. Well, I called up Good Guys based off their customer reviews online and was invited to bring it by for a quick estimate... Half hour job = $85 bucks. Yeah, Baby. I have my old car back and it's been so long that I've been driving my hooptie around that I don't even recognize it! I feel like a million bucks! Thanks, Good Guys! read more

Brought my 2017 Dodge Charger 5.7 for a muffler delete it was a real quick process really good price and got me in and out. They guy that helped me was nice and helpful. He lined up my exhaust tips back to were they needed to be. Would really recommend them on there work thank you I will be contacting you very soon for a resonator delete and for my next deletes with my 2015 Dodge Durango 5.7. Thank you read more

These guys are all business and super friendly. They are experts and are very helpful and knowledgeable. This is a place to go to ease your mind and fix your autos. Makes me want to break my muffler just to go back. Rare find! read more

These folks were a godsend to us yesterday. We were south of Bend in a campsite that was off road. The road had its way with our Sprinter vans exhaust pipe. We pulled the pipe off and wondered if we could make it all the way back to Seattle without one. Not wanting to risk that, we called Good Guys to see if they can help us out. They obviously had other jobs to do that were scheduled for this day but they took us in with no issues at all and fixed our van within a very short amount of time. This allowed us to get back to Seattle on schedule. Their professional extremely friendly knowledgeable and very accommodating. Highly recommend. read more

This place is awesome! During our travel to Bend our car started leaking more and more fluid! We took it there just to get checked out and they were able to determine it was the transmission and that it needed to be taken care of. 1.5 days later they fixed the problem and saved us from our transmission blowing! They are very quick, reliable, and knowledgeable. I would recommend this place to anyone in Bend! read more

If I could give these guys 10 stars I would. They have always given me excellent service whenever I brought my truck in, they are incredibly affordable, and the work that they do is always beyond my expectations. They always go out of their way to make sure that they get me the best price on parts, and always hold to their estimate as far as labor or anything else is concerned. They also have the most inexpensive (and quick) oil changes in town. My car required a new transmission last year, and they not only took me to go pick up my rental, but they made sure to check in with me periodically throughout the repair, so that I would know what was going on at all times. There has never been a time that I brought my car in to them, where they have made me wait, or asked me to come back at a different time, or failed to help out in anyway they could. I will always recommend them, and am confident that in doing so, whoever I send there will feel as I do, about the work that they do. Thanks to everyone at Good Guy Muffler for giving me, literally, the only honest automotive service I have ever had! read more

Went for another new issue with different vehicle. VERY pleased with these folks. read more

Great service. Looked up reviews on Yelp before I took my car in and was very impressed. They replaced my old muffler and it looks and sounds great. Very happy with their service. Prices are great. read more

Was visiting area for a couple days and a leak in my exhaust system got noticeably bad - loud and fumes. Stopped in at Good Guys late afternoon on a Friday. They did a quick diagnosis and made the repair within a half hour. The actual charge was less than they initially quoted , because the problem was simpler than they thought. How often do you get charged less? I really appreciated the fast and excellent service these guys provided and they definitely live up to their name - "good guys". I can't recommend them enough. read more

Boy you guys are truly AWESOME. You have my business from now on.... Why did I wait sooo long to come to you to replace my exhaust.. GREAT JOB..... Your counter part Cascade Auto also did work for me at same time.. With transfer case problems from another local Manual tranny guy. JIM you are totally AWESOME I can't express how much work you put in that transfer case, at a VERY VERY reasonable price. I AM VERY HARD TO PLEASE... I NOW know why your ratings are 5 STAR! read more

Short version: These people are AMAZING and I will go there for all of my future vehicle needs! If you're looking for a shop to fix your vehicles problems, then look no further. Their prices are affordable, and their work is great! The entire staff is so nice (Joe is great!). They truly are looking out to fix the problem, not rob you blind by throwing all kinds of parts at your vehicle and hoping it works. Save yourself the hassle and take it to Good Guys! Long version: I took my 2001 SUV around looking for good quotes, and honest people. I literally spent a whole day dedicated to shopping for quotes. Good Guys quoted a good, affordable price for what was needing done, and I felt they were trustworthy people. With what it was needing (an O2 sensor and/or a CAT, and an exhaust leak fixed) I figured I'd just pay to have a whole new exhaust system put in. They let me drop it off after hours, and told me a safe place I could leave the keys. Upon looking under the vehicle, they called us to let us know they located the exhaust leaks (turns out there were 2), checked the rest of the exhaust pipe and the O2 sensor and could very easily fix the leaks, replace the CAT, and put on a new muffler that we wanted. The O2 sensors were fine! They saved us money when they didn't have to! They are honest people, and did an amazing job. They completed the work in a timely manner and my SUV sounds amazing, and runs perfect. I am so glad I went to Good Guys, it really puts you at ease to know you have a shop you can count on that's not out to empty your pockets. Thank you Good Guys, and thanks to Joe at the front desk for being so professional! read more

Once again, great service at a very reasonable price. Joe pays attention to what is discussed, and takes a genuine interest in solving problems and doing a great job. I'll be back next time I need something like this done. Dealer was so anxious to throw my wallet at the problem. Good guys did what was necessary and made it affordable with quality parts and service. read more

Toyota 4Runner check engine light came on and it was the catalytic converter. Made an appointment a couple days later - they ordered the part right away - and The Good Guys knocked this replacement out in a couple of hours today and were fair with the price. read more

Tim and Joe took care of my truck and did an OUTSTANDING job. They were transparent and honest throughout the entire process and completed the work on-time and under the original estimated cost. If you want to be treated with respect, have peace of mind that the job is going to be done correctly, and get a great price then go to Good Guys Muffler! Thank You Tim and Joe! read more

I took my truck here to have an exhaust manifold leak repaired. They installed new headers and gaskets. After roughly a month, the leak returned but worse. So I took the truck back to Good Guys to repair under warranty. They had to redo the left side manifold because one of the bolts had been striped during the first install. I went to pick up my truck and they tried to bill me for the warranty work. I spoke with the owner about this and after arguing with me for about 15 minutes, he agreed to not charge me. He then said he would only honor the one year warranty if I came back after 300 miles to have everything retightened. I tried to make an appointment to have the bolts tightened after I drove 300 miles and they refused to work on my truck. Now my warranty is no longer being honored and the exhaust is leaking again. WORST EXPERIENCE! read more

Great service, and fixed our truck rattle and muffler leak by noon. We took the rig in at 8:30 for a look see, left for a couple of hours and the done. Thank you! read more

I took my car to get an estimate for noisy exhaust. They said they would give me an estimate once it was up on the rack. They never called with an estimate but called to say they had tightened some bolts to stop the rattling and everything else was okay. I never had any rattles. When I picked up the car they charged me $85. So much for the free advertised estimate. Still have a noisy exhaust. Worthless shop. Avoid! read more

Great service at fair price. Have had Tim do exhaust work on several of my vehicles over the past 18 years; he is very skilled. Joe the manager is personable, professional and an excellent communicator. Their mechanical service is also very good dba as Cascade truck and auto. I strongly recommend them over the very expensive Wade Bryants Auto Repair down the street (much better management as well). 5 Star + !!! read more